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Reviewed 4 weeks ago

My wife and I go back every year to this hotel because of many things. First, The entire hotel team will make your stay unforgettable, and better than home away from home.

The hotel architecture with its impressive lobby, the gardens, the sea, and the pools and the entire setup is very romantic. An ideal place to romance your partner

Rooms are very nice and super clean

We dinned in every restaurant, and the food was fantastic

A special mention to the entire team at the breakfast buffet you are great keep it up

We drank the best even Sangria in the world prepared by Dunia at the Velada restaurant, and we can't wait to go back for more. A stop to try it is strongly recommended

I strongly recommend this hotel to anyone traveling to Bali; it's so beautiful, safe and quiet

Room tip: Every room in this hotel is a great room and quiet, we always take the garden view because they are even quiter
Date of stay: September 2019
    • Location
    • Rooms
    • Service
Thank ghislainpoliseno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, General Manager at The Westin Resort Nusa Dua, Bali, responded to this reviewResponded 5 days ago

Dear ghislainpoliseno,

It is uplifting to know that we were able to make your stay comfortable, relaxing and the most pleasant place to be. We are pleased to note that you enjoyed your spacious room with its Westin Heavenly® Bed, the extensive culinary offerings including our refueling breakfast at Seasonal Tastes, Velada Restaurant and the resort surrounding area. It is a pleasure to read your compliments towards our associates especially Dunia for their attentive and friendliness service. I will share your kind words to him as he will be delighted to know that he has enhanced your stay experience. We consistently strive to provide personalized service in an instinctive manner and are happy to learn that our associates accommodated this. Thank you for taking the time to share your recent experience with us. We surely look forward to welcoming you back in the near future for another memorable and relaxing stay.

Oriol Montal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We have stayed at The Westin Nusa Dua many times over the past 10 years. Before we were married with enjoyed all the hotel has to offer and now we have two children they are in love also. Over the past few years we’ve been coming every 6 months or so. When we return the amazing staff remember my children and call them by their name which is so special.
Nothing is too much for the staff here and they all do a wonderful job.
The hotel manager is absolutely brilliant, his level of customer care is second to none and an absolute asset to this hotel.
We needed to check in a few days before our official arrival this week due to unforeseen circumstances. Oriel and his team worked extremely hard and fast to find us a room so our family could come a few days early.
Look no further - this hotel is fabulous

Date of stay: September 2019
Thank pjamble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, General Manager at The Westin Resort Nusa Dua, Bali, responded to this reviewResponded 5 days ago

Dear pjamble,

It is uplifting to know that we were able to make your stay comfortable, relaxing and the most pleasant place to be. We are happy to note that you and your family had such a great experience with us during your return visit to our resort. We are glad to read your compliments towards our associates for their attentive and friendliness service. It is our aim to consistently deliver a high quality service to all our valuable guests such as yourself. Thank you for always choosing our resort and it is our sincere desire to bring renewal experiences and respond instinctively to the needs of our valuable guests on a personal level. We are very pleased to hear you enjoyed your stay and look forward to welcoming you back for another memorable experience in the near future.

Oriol Montal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

On my previous stay, I was at another area of nusa dua where getting out of the resort meant we could walk along the street and explore. For this stay, walking outside to the street to explore is not a good option because the resorts on this side of nusa dua are bigger, making them more isolated. The resort however, provides a free shuttle to a nearby strip arcade type of mall where we were able to walk around, including a visit to the blow hole.

The resort has a very wide lobby area, with check in counters on both sides from the entrance door. It takes a good walk from the lobby to the hotel room. What is nice is that the rooms are located strategically closer to either the pool or the beach. From our room, we exited through the back of the room which went out to the pool area and the restaurant was just beside the pool. Rooms were nice, relatively big, with a disproportionately big bathroom section. The bathroom was quite large for the room size.

The beachfront was typical nusa dua, where resorts are all beside each other and allowed us to stroll along the beach path and go past the different resorts.

Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
Thank al22tecc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, General Manager at The Westin Resort Nusa Dua, Bali, responded to this reviewResponded 5 days ago

Dear al22tecc,

We are pleased to know that overall you had a memorable stay with us. It is great to hear that you enjoyed your room with its Westin Heavenly® Bed, our hospitality, some renewing facilities, the beach, refreshing pool and multiple culinary offerings. There is nothing more satisfying than knowing that we were able to take care of you well and leave with such a memorable impression. Please let us know if there is anything we can do to make your stay even more special on your next visit. Thank you for your valuable feedback and we look forward to welcoming you back to our resort on your future travels to Bali.

Oriol Montal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

That may have been the best massage I've ever had. Make sure you have the Heavenly Signature Spa massage, and ask for Debi. Beautiful surroundings, beautiful product, incredible therapist, it was perfect.

Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Naomi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We (myself and my wife Olivia) stayed at Westin Bali for 8 days. The hotel is exquisite and very well maintained, almost brand new! The rooms are very clean and the food is great. The breakfast buffet is outstanding and features several cuisines. There is a living room where you can stay and shower for your late flight. The staff are very helpful and try their best to offer you great service: the smile never leaves their faces! Suarta and Dewa at Velada is very friendly and goes out of his way to help you enjoy! Very much recommended! Here is a picture while waiting for the airport pick up.
Ramzi Faddoul

Date of stay: September 2019
Thank 192oliviaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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