On arrival I was greeted with a welcome drink and had the assistance of Ayu(front desk). I had an injury on my vacation in Bali. I was given a get well soon cake by the hotel. I called service express about 3x a day to receive ice to nurse my swollen knee. I received very good service.
As a platinum member I am entitled to tea and the Kites bar every afternoon. The staff at the bar got to know me and they know which kind of tea I liked and I didn’t even have to ask. The staff are very friendly at the Kites bar.
Also, as a platinum member I was given a fruit basket which contained local fruits on arrival. Also every day I was given chocolates in my room.
There are not to many umbrellas by the beach.
Housekeeping comes 2x a day.
The breakfast buffet is on the main floor. There are 2 areas to have breakfast. There is fruit, an omelet station, fresh bread, juice bar, yogurts, Danish pastries and many warm dishes.
This hotel is geared towards family. I did travel as a solo so I found it to be a bit noisy.
Overall – a wonderful stay. The staff are very attentive and friendly.
- Official Description (provided by the hotel):
- The Westin Resort Nusa Dua is a rejuvenating haven complete with everything you need to help you relax, from 5 star facilities to personalized service. With our signature Heavenly Spa, Westin Family Kids Club, beachfront dining and streamlined meeting venues, our luxury resort is indeed the perfect fit. ... more less
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- Also Known As:
- The Westin Resort Nusa Dua, Bali Hotel Nusa Dua
- Westin Nusa Dua
- Westin Bali
- Nusa Dua Westin
- Westin Resort Bali