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“Great place for kids”

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Melia Bali Indonesia
Ranked #14 of 54 Hotels in Nusa Dua
Certificate of Excellence
Singapore, Singapore
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Great place for kids”
Reviewed January 11, 2014

Stayed there with 3 young kids aged, 6, 8 and 10. We chose Melia because of the kids club and the interesting family room concept. The room is comfortable and clean. There is a child-safe gate at the stairs to prevent young children from climbing the stairs.

With regards to the hotel's location, it is the first resort on the stretch of beach, nearest to Bali Collection (Shopping area at Nusa Dua). The walk is about 10 mins.
Kids club was good. Many activities for kids but the too many mosquitoes.
Buffet breakfast. The spread was good and I like the man playing the local instrument "Gamelan".
Spa was wonderful but way too pricey.

Room Tip: There are rooms with direct access to the pool from the room. Looks great but the hotel says that it...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hana_Tay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan B, Manager at Melia Bali Indonesia, responded to this review, January 12, 2014
Warmest greetings from Melia Bali!

Dear Hana_Tay,

Thank you kindly sharing your most recent experience at the Melia Bali. We are glad to know that your stay was pleasant and that you found our Family Room concept and safety to your liking. We take great pride creating a clean and comfortable stay to our guests. There are many new hotels opened recently, but we believe that by maintaining the Balinese architect and atmosphere will make us different and become the most unique hotel in Bali.

Thank you also for your feedback for our kids club and activities, we appreciate your comments as we are constantly looking to improve in all areas of our hotel. After comparing rates on the spa tariffs with neighboring hotels, we found that our rates were not the most expensive nor the lowest, our tariffs are on average rates and consider cheap as many outside guests from different hotels use our spa.

Consider the Melia Bali your home away from home whenever traveling to Bali.


Best regards,


Hotel Management
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Traveler tips help you choose the right room.   Room tips (955)
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English first
Bandung, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 11, 2014

very late almost 1 hour to get a room (15.00 check in time but 16.00 to get a room)..but when time to check out...(12.00) the staff early in the morning came to my room reminded me that the check out time is 12.00 ( he came at 8.30)....isn't is not fair enough i think..

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Eric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan B, Manager at Melia Bali Indonesia, responded to this review, January 12, 2014
Warmest greetings from Melia Bali,

Dear Eric K,

Thank you for your review. We are deeply apologetic for the difficulties you encountered during your stay with us. During the holiday and peak seasons period where the turnover (check in and check out) is very high, we think it is necessary to remind the guest about the departure time. Actually we did the same for the room assigned for you, however, we still need more time to prepare it back for the next guests.

Please do come again on the shoulder or low seasons period, whenever the room is available and ready will check the guests in before 12 noon. Thank you very much for your review and understanding.


Best regards,

Hotel Management
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Nusa Dua
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 11, 2014

The most wonderful resort to spend a holiday. The staff, the amenities, the food, the room, could not fault it. Two changes I would like would be, one, to offer a transfer service from the airport to the hotel and, two, not to make no restaurants or room service unavailable on New Years Eve - we would have liked to have a choice to eat in the hotel - and not the expensive buffet options. We walked to the Bali Collection because nothing was available on New Years eve except the various buffets at different prices.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Deanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anastasia M, Guest Relations Manager at Melia Bali Indonesia, responded to this review, January 19, 2014
Warmest greetings from Melia Bali!

Dear Deanne L,

We are so glad to hear you were quite happy with our staff, our amenities, our food, our room. Our hotel also provide the transfer airport - Melia Bali - airport for the guests comfort, the transfer might use the minivan or limousine depending the guest's requests. The driver will standby at the exit door of the airport with Melia Bali logo paging board.

We are deeply apologetic for the difficulties you encountered on the 31st of December, as New Year's Eve is everyone's party and celebration - we encouraged all guests to join and blend in the celebration in different outlets with different entertainment and different prices. However, we will review and study your suggestion.

Thanks for reviewing us and we hope to see you again soon!

Best regards,

Anastasia
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Nusa Dua, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 9, 2014

Beach was dirty, needs someone cleaning the muck that comes in with the tide, service was great, needs a shuttle, for oldies like us too far to walk to anything. So you need to catch a taxi, & hotel rips you off, so do a private deal in parking area

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Reg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan B, Manager at Melia Bali Indonesia, responded to this review, January 12, 2014
Warmest greetings from Melia Bali!

Dear Reg R,

Thank you for your review. We are deeply apologetic for the difficulties you encountered during your stay with us. Both of us agree that the beach is part of the nature, we noticed that during the rainy season the current brought more mucks from the rivers to the hotel's shore. Therefore, we have assigned more beach cleaner to maintain the cleanliness of the beach. Yet, they could not clean the mucks on the water, they still need to wait the water receded.

Nusa Dua area is a great place to get away from the masses while still being able to enjoy great dining and sightseeing. The newly opened highway is really a shortcut to go sightseeing all over places in Bali.

Thank you for your feedback and we appreciate your comments as we are constantly looking to improve in all areas of our hotel.


Best regards,


Hotel Management
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Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 9, 2014

My husband and I stayed at Melia Bali Indonesia for 7 nights during Xmas period. Beautiful grounds and pool. Fabulous food and restaurant choices. Great spa. The downsides:too crowded at breakfast, cleanliness of the breakfast and 24/7 dining room desperately needs to be improved. Tables are not wiped properly with any kind of disinfectant. Table mats have food bits stuck to them ( not just one or two, but every table we sat at), then eating utensils are laid out on the dirty table mats .... Not acceptable! The bar area is great but the furniture seating cushions need to be replaced, very dirty.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Jenny N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan B, Manager at Melia Bali Indonesia, responded to this review, January 12, 2014
Warmest greetings from Melia Bali!

Dear themelbgirl,

Thank you kindly sharing your most recent experience at the Melia Bali. We are glad to know that your stay was quite pleasant and enjoyable. Regarding the crowd during breakfast, we have extended our breakfast restaurant few years ago, however, we noticed that the capacity still not enough especially when all guests come down at the same time. The breakfast will be much more enjoyable before 8 am.

Regarding issues of cleanliness in our breakfast and bar areas, we will ask our Food and Beverage staff to investigate your claims thoroughly and taking whatever corrective measures may be necessary.

Thank you for your feedback and we appreciate your comments as we are constantly looking to improve in all areas of our hotel.

Best regards,


Hotel Management
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Melbourne, Australia
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 7, 2014 via mobile

This was our forth stay at Melia in Deluxe Suite, this rooms suits us with our children being able to sleep in the living room and an additional powder room and a dining table also make it comfortable.

I enjoy reading other reviews as expectations obviously differ wildly! Melia is the oldest resort in Nusa Dua, it is cheap (cheapest in Nusa Dua I'm guessing) the air con is not modern but it certainly beats the losman I stayed in back in the 80s! You get what you pay for people.

Staff were all lovely, food around the pool and at Sakura was great. Not sure if some people are aware but prices for food and drink are expensive at all Nusa Dua resorts hence why most people dine at Bali Collection.

Being Christmas it was packed both at breakfast and at the pool. For families this is fine - our kids loved making new friends at the pool but I'm sure couples would be best not to stay during school holidays.

We will be back to Melia next trip (as well as trying a new resort each trip as seems to be our habit), if the only negative for us is the air con (which you can turn off), I think we can live with it.

Stayed January 2014, traveled with family
Helpful?
Thank KDMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan B, Manager at Melia Bali Indonesia, responded to this review, January 12, 2014
Warmest greetings from Melia Bali!

Dear KDMelbourne,

Thank you very much for staying with us again and again and again... also sharing your most recent experience at the Melia Bali. We are glad to know that your Christmas holiday stay was pleasant and that you found our Deluxe Suite's furnishings and character of the hotel to your liking.

All of us agreed that Christmas holidays are the best time for our children to make new friends from different parts of the world. Language barrier is not a problem for kids, they will be able to communicate each other with "their own language".

In reference to your review regarding the rates on room also the food and beverage; after comparing rates with other hotels, we found that our rates were not the lowest or the cheapest, but still on average also lower than the neighboring hotels.

Thanks for reviewing us and we hope to see you again soon!

Best regards,

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 6, 2014

Lovely spacious hotel has been substantially upgraded since we visited years ago. Great position in Nusa Dua - close to Bali Collection shops and lots of restaurants close by if you didn't fancy the 5 at the hotel. We tried the Sateria beach bar - great Nasi Goreng, and the Lotus, which had a fabulous rock and roll band the night we went. Very comfortable room with good bathroom, enough cupboard space, tropical garden view and spacious balcony in block 4 - away from the lobby but close to both beach and super pool. Super lobby bar area was transformed into a Christmas wonderland - including an ice angel ! Great staff - service was excellent and friendly, with nothing too much trouble. Nice pool and beach loungers with bolster cushions - really comfortable for reading on ! The grounds and beach were kept spotless by the many cheerful staff, and the massage in the garden pavilion was lovely. Loved all the little garden demon lights around the property. Sumptuous breakfast with garden seating if you didn't want to be inside in the crowd. We were sorry to leave and would definitely go back.

Room Tip: Elevated rooms have better views of the garden - not really much sea view. We liked block 4 as it wa...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanineCatlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan B, Manager at Melia Bali Indonesia, responded to this review, January 11, 2014
Warmest greetings from Melia Bali!

Dear JanineCatlin,

Thank you very much for visiting us again after few years, surely we will improve our facilities and services year by year.

We are glad to know that you have had a memorable Christmas holiday with us. We were surprised to know that you noticed the present of our "little demons" garden lamp covers laid on our garden, finally there is one of our guests appreciate the small details of the design.

Do get in contact with me for any specific requests on your return visit.


Best regards,


Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Bali Indonesia

Property: Melia Bali Indonesia
Address: Kawasan Wisata BTDC Lot N1 | PO Box 88, Nusa Dua 80363, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Top resorts Hotel in Nusa Dua
#10 Business Hotel in Nusa Dua
#13 Spa Hotel in Nusa Dua
#13 On the Beach Hotel in Nusa Dua
#14 Luxury Hotel in Nusa Dua
#15 Family Hotel in Nusa Dua
#19 Romantic Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melia Bali Indonesia 5*
Number of rooms: 494
Official Description (provided by the hotel):
The luxurious hotel is located in a tropical garden, right on Nusa Dua beach. Close to a magnificent golf course and the Nusa Dua shopping & leisure district. Nearby point of interest are the capital, Denpasar, 35 km distance from the hotel, and Kuta, just 10 km away. The International Airport is 20 min. away. ... more   less 
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Also Known As:
Melia Bali Indonesia Hotel Nusa Dua
Melia Nusa Dua
Melia Bali Hotel
Melia Bali Indonesia Nusa Dua

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