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“Died and went to heaven”

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Nusa Dua Beach Hotel & Spa
Ranked #16 of 54 Hotels in Nusa Dua
Certificate of Excellence
Level 1 Contributor
3 reviews
“Died and went to heaven”
Reviewed September 9, 2013 via mobile

My wife and I had the most fantastic stay there. The location, the building structures, the grounds plus surrounds, the staff and security were all brilliant.
We found ourselves discovering and enjoying a different part of the resort and its restaurants each day.
To relax and rejuvenate in that environment was just sensational.
Thank you.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Will C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs K, General Manager at Nusa Dua Beach Hotel & Spa, responded to this review, September 19, 2013
Dear Will,

Thank you for your review and we are delighted that we were able to provide you with a relaxing end to your vacation.

The team works hard to meet and exceed customer expectations, and as with your arrival, extend a warm Balinese welcome to all our guests.

We hope that you will visit us once again on your return to Bali.

Matur Suksma,


Urs Klee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (563)
Date | Rating
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Bacau, Romania
Level 5 Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 7, 2013

they are trying to make a turistic area wich seems unnatural regarding the context of Bali... Very clean,secure,good quality shops and restaurants...but is not Bali. It is a civilized world,a little bit in a snobish way.
The hotel is quite old and need for an urgent refurbishment ( except this, rooms are very good,no matter what is your landscape-everywhere is a park!)
I saw more birds and animals here,inside the green area of the hotel,then in entire Bali. Feeding squirrels in my balcony was an every morning delight !
Gardening is exceptional!
But...extremely poor internet and extracharge in the room for this? Hello!

Room Tip: - everywhere is ok .
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adi6709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs K, General Manager at Nusa Dua Beach Hotel & Spa, responded to this review, September 19, 2013
Dear Guest,

Thank you for your review and feedback regarding your stay at the Nusa Dua Beach Hotel and Spa.

I am pleased to hear that you got to enjoy our extensive gardens and wildlife which we care for very much and value as an integral part of our guest experience.

Our property is indeed 30 years old this year and there are always areas which need refurbishment or simply refreshment. We have a very defined redevelopment plan in place at the hotel and work carefully to ensure our facilities meet the needs of our guests whilst retaining our authentic Balinese ambiance.

As in previous responses I am pleased to announce the imminent launch of our new Wi Fi product which we hope will provide an extra level of comfort for our guests at the resort.

Thank you once again.

Best Wishes,


Urs Klee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 6, 2013

Stayed 6 nights end August 2013. Superb facilities for resort. Got the premier room, not as big as seen on pictures, though still comfortable and get a good night sleeps
The breakfast was good. I like the fresh topical fruits served daily at breakfast. The papaya juice and the bread pudding is my favorite.
Didn't enjoy much of the facilities since most of my time for work at the conference center just in front of the hotel, but I managed to try the gym, sauna, play house and the swimming pool at the Spa house for free...
Would like to stay there again in the future

Room Tip: Get room 1130 - 1136 for easy access to the pool, garden, and the nearest rooms to the beach. It'...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Winnugroho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs K, General Manager at Nusa Dua Beach Hotel & Spa, responded to this review, September 19, 2013
Dear Guest,

Thank you for taking the time to write and we are delighted that you have taken some great memories of our Hotel and Resort.

I will pass on your valuable feedback to the management and staff which will serve as great encouragement.

We continue to develop and grow our product and look forward to welcoming you back on a more leisurely visit in the future.

Best Wishes,


Urs Klee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 5, 2013

Having stayed in a number of hotels in Nusa Dua and Benoa we were not sure what to expect when we selected The Nusa Dua Beach Hotel and Spa although they were high and the hotel did not disappoint. It is grand, stunning, luxurious and very well appointed. Location is great, close to Bali Collections, New Hospital and all water sports. The beach is wonderful, the pools equally, and the facilities many. Breakfast is multicultural with a wide array of choices and the many restaurants very nice but if they are not to your liking a short walk or taxi ride to Bali Collections will present with many more to choose from all at reasonable prices. The staff were very friendly and always willing to help and advise if asked. Our only complaints would be that the rooms are small but none the less well appointed and there is no WiFi available in the rooms unless you pay for it although it drops out frequently. WiFi is available free in the lobby area but again unreliable and for a hotel that supports an array of telecommunication infrastructure both within and for the local area it was a little poor. All in all a wonderful relaxing and thoroughly enjoyable hotel with all the facilities and amenities you need and all very well appointed. Would recommended it for singles, couples and families and will certainly come back only for longer next time.

Room Tip: If you planning on using the pool or beach a lot request a room facing one or both as some of the ro...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jethro007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs K, General Manager at Nusa Dua Beach Hotel & Spa, responded to this review, September 20, 2013
Dear Guest,

Thank you for taking the time to review our property.

I am delighted that you had a memorable first visit to the Nusa Dua Beach Hotel and Spa, and we hope to welcome you back again in the future.

I will share your positive feedback with my team.

We have recognized the importance of providing a more comprehensive Wi-Fi internet service.
With that we are in the final stages of installing a modern Wi Fi system and indeed we will offer complimentary Wi Fi throughout the hotel and resort. We look forward to introducing this service by the end of September 2013.

Thank you once again.

Kind Regards,


Urs Klee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sentosa Island, Singapore
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 4, 2013

We are so please to be able to recommend the Nusa Dua Beach Hotel & Spa. We are from the United States and never thought we would travel to Indonesia for a holiday as the trip from the US is such a very long flight. We had a job opportunity which moved us to Singapore and now we are able to travel to places we never thought we would be able to before. My husband 40th Birthday was coming up and I could not think of a better place to go but Bali to celebrate. Once I booked the hotel, I mentioned in the special request comment box that it was my husband’s birthday. It was only a few days later that The Guest Relations representatives reached out to me to see how they could help make his day as memorable as possible. They were so helpful with all the arrangements for my husband’s special day. The room they put us in was amazing. The cake delivered to our room the morning of his birthday to the wonderful romantic dinner on the evening of his special day on the beach, it was perfect. The whole entire stuff at the Nusa Dua Hotel are the most spiracle and kindest people and we can say we had the privilege of meeting a lot of them. If you are looking for a five star resort that that you can relax and get away from it all, you will want to stay here. I can say we will definitely be returning in the very near future. Again, we can’t thank the staff enough for making this special trip so memorable.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs K, General Manager at Nusa Dua Beach Hotel & Spa, responded to this review, September 20, 2013
Dear Annette,

Thank you for taking the time to write about your recent stay at the Nusa Dua Beach Hotel and Spa.

I am delighted that you have taken such fond memories back to the United States with you.
I will share your kind remarks with our team, who pride themselves in the quality of service they provide.

We hope to see you back in Bali again in the future and look forward to welcoming you to Nusa Dua Beach Hotel and Spa.

Thank you again.

Terima Kasih,


Urs Klee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

This hotel will definitely answer all your dreams for a perfect stay in Bali. The hotel is very grand and luxorious. Top-notch design and facilities. The staff is very helpful. The rooms are beautiful although some can be quiet far away from the beach (but close to the fitness center). The breakfast and the restaurants serve great food.. The beach is beautiful and is only for the hotel guests. We very much enjoyed our stay at the hotel. This area of Bali is beautiful! We were quite dissapointed with the wi-fi. There is only wi-fi available in the lobby area and most of the time it didn't work properly which was definitely not what we expected from such a high-class hotel. Other than that, highly recommended hotel! Should stay a minimum of 2 nights to truely enjoy!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee-or Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs K, General Manager at Nusa Dua Beach Hotel & Spa, responded to this review, September 20, 2013
Dear Lee,

Thank you for taking the time to review our property.

I am delighted that you had a memorable visit to the Nusa Dua Beach Hotel and Spa, and we hope to welcome you back again in the future.

I will share your positive feedback with my team.

We have recognized the importance of providing a more comprehensive Wi-Fi internet service. With that we are in the final stages of installing a modern Wi Fi system and indeed we will offer complimentary Wi Fi throughout the hotel and resort. We look forward to introducing this service by the end of September 2013.

Thank you once again.

Kind Regards,


Urs Klee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level 5 Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 3, 2013

Took for the family for the first trip to Bali - three kids 11-8-2. This was a really nice resort in the gated Nusa Dua area. Kid's club - plenty of activities - very service oriented. Breakfast was great - lunch was okay. Dinner options were less interested after a few days - but there is a good walking mall down the road with shopping and restaurants. Do no expect to see the "real" Bali - but certainly a nice relaxing place

Room Tip: we had duplex - kids downstairs and parents up - with internal stairs. Get one of the room with the...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs K, General Manager at Nusa Dua Beach Hotel & Spa, responded to this review, September 20, 2013
Dear Merita,

Thank you very much for your review.

I am delighted you enjoyed your stay at the Nusa Dua Beach Hotel and Spa.

We value our younger customers very much and I am glad that the fun facilities and activities we have put together were well received by your children.

I will share your feedback regarding our menu selections with our Executive Chef, who is working to ensure we provide a wider variety of dining experiences to meet the needs of our customers.

We look forward to welcoming you back to the resort again in the future.

Kind Regards,


Urs Klee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nusa Dua Beach Hotel & Spa

Property: Nusa Dua Beach Hotel & Spa
Address: | Kawasan Pariwisata Lot North 4, Nusa Dua 80363, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Nusa Dua
#8 Top resorts Hotel in Nusa Dua
#10 Family Hotel in Nusa Dua
#11 Romantic Hotel in Nusa Dua
#14 Spa Hotel in Nusa Dua
#15 On the Beach Hotel in Nusa Dua
#15 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Nusa Dua Beach Hotel & Spa 4.5*
Number of rooms: 382
Official Description (provided by the hotel):
Nusa Dua Beach Hotel & Spa is located on Bali’s southern peninsula, just 15 minutes from Ngurah Rai International Airport via the Bali Mandara toll road. The hotel has welcomed kings and queens, presidents and other dignitaries over the years. Each guestroom is decorated with authentic Balinese furnishing and offers stunning views of manicured tropical gardens or vistas of the ocean from the terrace or balcony. The 5-star Nusa Dua Beach Hotel & Spa, Bali features 3 outdoor pools and direct beach access. The resort resembles a Balinese palace with complete Spa facilities, 5 Restaurants and 4 Bars, meeting rooms and an outdoor theatre. Wi-Fi is available throughout the hotel. ... more   less 
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Also Known As:
Nusa Dua Beach Hotel And Spa
Nusa Dua Beach Hotel Nusa Dua
Nusa Dua Beach Resort
Nusa Dua Beach Hotel & Spa Bali

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