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Nusa Dua Beach Hotel & Spa
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The price you found is 29% lower than this hotel's average rate of $216/night.

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Reviews (5,817)
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Reviewed February 17, 2013

Went in Feb 2013 with a party of 2 adults and 2 young children. Chose this hotel based on the good reviews on TA and also because they had a suitable room configuration for us. I just wanted to give a balanced review so that people do not think that all is peachy about this hotel.

As advised by some reviewers we requested for a quiet room not facing the construction site nearby as it can get noisy. The peace was especially important to us given that our 2 childen went to bed quite early in the evening. We arrived at about 3 pm and were told that our room was not yet ready, and that we had to wait for half an hour, which was not that big a deal. However, after that we were then told that the room would not be ready till 6 pm! We were offered another room, and we were assured it was not going to be noisy. Of course, when we went to this room, we realised it was facing the aformentioned construction site. We asked for another room and they then gave us a replacement room which was not the one we booked for. By this time, we were so tired and the kids were getting cranky so we just accepted the room.

The room had problems - first the air conditioner thermostat was busted, so one part of the room was super cold and the other was warm. We reported the problem and it took them 2 days to address the issue.

The coffee machine wasn't working.

After all our efforts to get a quiet room, we could still hear the construction site. On one night the workers were at it till 2am!

The rest of the hotel was more encouraging. The building perhaps was a little bit old, but it was well maintained and clean. The architecture retained a distinctive Balinese feel to it. The pools were big, the beach private, and because it was off-peak season, there were lots of space for everyone. Breakfast, although had a wide variety, was pretty much they same fare everyday so you started to get bored of it after a while.

The staff were friendly and eager to help, however they were let down by one major issue - communication. Finding an English-speaking staff member was an issue and we were often trying to guess what the staff were telling us. I think that our problems mentioned above would have been solved much more smoothly if the staff could or would just tell us what was happening. Even when we were booking the hotel, it tooks us numeorous emails and phone calls to achieve that. We requested an evening check out as we had a night flight, and, even after we specifically told reception in the morning, our key cards were blocked and we were locked out of our rooms on that afternoon.

All in all, the stay was bittersweet. Although the potential was there for a great hotel, it just didn't deliver in some areas.

  • Stayed: February 2013, traveled with family
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Thank Chung F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

We really liked this hotel, the staff were friendly and the service was excellent. There were three pools, one that had volleyball and beach feel for kids, and another with a swim up bar and the third in the spa area which was a quiet area with no kids. We do not travel with kids and enjoyed the fact that we could enjoy somewhere quiet and very relaxing. The Spa was excellent and pricing reasonable. There were several restaurants of different cuisine but the cheers bar had a eating area right on the beach which was a beautiful place to eat as the sun went down, with a walk along the beach after dinner. The bar was open until 2am and when we arrived at 1am we could unwind with a drink and were not made to feel like they wanted to close for the night. The hotel was recently renovated and the ambiance of the hotel and rooms was lovely. It was close to the Nusa Dua market and the Bali Collection Shopping area and we did not need to venture far from the hotel for anything.

  • Stayed: August 2012, traveled as a couple
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Thank vodka_rocks464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

Vast courtyards, massive entrances, sprawling gardens, private beach, sumptuous breakfast buffet and lovely cocktails.......... you have it all. The gardens are lovely with fountains and every room has a balcony overlooking acres of garden. Highlight is the private beach where you can catch the sunrise. We had a lovely time lazing around the beach, soaking up the beautiful ambience, and relishing the yummy fare. I didn't feel like stepping out of the hotel at all!!

  • Stayed: March 2012, traveled as a couple
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Thank Kal2329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

We had a 4 night stay in this resort in summer 2012. Just got around to writing about it now, but the memories have stayed with me and will do so for some time I think.

The Nusa Dua Beach Hotel is one of the original resorts built in the Nusa Dua part of Bali. This also means it is one of the oldest and a few years back may have become a bit dated and in need of a freshening up.......well, mission pretty much accomplished. The owners of the resort are some middle eastern investment arms of an oil rich state in the middle east, and they have recently injected funds to re-do the resort. It was almost completed when we stayed there last year, so perhaps should be completed by now.

Peter S, the GM of the hotel was a very gracious host and went out of his way to make me and my family (wife + 3 kids) feel completely at home. We were upgraded to a nice one bedroom suite on the ground level and provided access to the club facilities which meant nice breakfasts, high tea snack, and happy hour drinks gratis. The facility itself boasts a few different restaurants, two swimming pools, morning yoga sessions, gym, kids playgroups, function rooms etc etc.

Rooms are large, clean, well thought out, with all the usual amenities of a 5 star resort. Bathrooms also good sized and seems like new fixtures have been added, which is always a nice touch. LCD TV's with DVD players, good linen, nice firm but not stiff mattresses, soft pillows, new towels, and many other aspects which is plainly obvious to have been recently put in place all make for a good value and a pampering type of atmosphere for people staying there.

The beach is a 1-3 minute walk from the hotel depending on which part of hotel you are staying at. Mall/resto area a 10minute walk away from hotel on main road of Nusa Dua.

Nusa Dua is located about 15minutes drive from the main Kuta strip area where alot of the action tends to happen, but we were happy to be in a place where we could just hang around all day and be content. About a 20 minute drive to/from airport depending on traffic. With traffic these days in bali, it's useful not having to go into some of the other parts of the island. whole family was in love with the resort and we did not want to leave...actually inquired about extending the stay but our airline tickets would have charged a big penalty for the change, so we decided to forgo.

All in all....not a single negative thing to say about the place. Would definitely stay there again in the future.

Room Tip: Depending what you plan to do at the resort, you can choose one closer or farther away from the beach/pool area. You can also request ground level rooms
  • Stayed: August 2012, traveled with family
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Thank Chongers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

This hotel had it all. Two huge and beautiful swimming pools - one with a swim up bar and the other with pool volley ball and a sand beach entry. Load of eating choices with an Indonesian, Asian, Italian and International Restaurants. Plus the Cheers Bar.

There was free table tennis - 2 tables a basketball hoop in a pool area, Beach volleyball. Plus there was yoga classes on the beach and pool aerobic classes.

The hotel also has a Spa complext attached to the hotel where there are tennis courts (2), squash courts(2), gym, lap pool, saunas and all other beauty therapies and massage. You pay extra for all of these services.

The room was a deluxe with a king size bed and a nice bathroom. The bed was firm, and I usually like a soft bed, yet I slept amazingly well. I think being so relaxed in this beautiful hotel resort made it so easy to sleep. Plus the air conditioner worked very well.

All the staff were amazing. The Balinese people and their lovely smiles and friendly and relaxed nature just makes you relaxed too.

The hotel was immaculately kept and it was quiet and serene everywhere you went. The gardens were so very beautiful with ponds. All the plants were named so it was like being in a botanical garden.

Breakfast was unbelievable. So much choice. The chocolate danish was to die for!! It was fun trying some of the unusual fruit of the Island too.

You really did feel like you were staying in Paradise at this lovely hotel. We walked down to Bali Collections which is a great shopping centre with many restaurants - all much more reasonably priced than eating at the Hotel and they had great entertainment also. I shopped at CoCo's which is a supermarket/variety store with very good pricese. Plus there is a small department store - like a mini DJ's. The rest of the shops were boutique style. I loved shopping through here except beware of the two fellows giving you tickets to win a prize. It is a bit of a con to get you to buy into a timeshare so dont fall for it!!

The were only a couple of negatives of the Hotel. One was the Business Centre.Even though we were at the hotel during a very quite time, it was hard to get onto a computer. Usually two or three of the five computers were not working and they were also very slow. There was no time limit so you luck out (like I did) if a couple of 15 year olds take up camp there and hog the computer. There is Wi Fi in the room so next time I will take my computer instead.

The other was the small choice of wine on the menu and the huge cost to buy a bottle of wine. All the $40 bottles were not available. So I had to buy a $63 bottle of wine!! The food prices at the Hotel were Australian prices also but even so, we still ate there a lot as it was so enjoyable.

The traders on the beach in front of the Hotel wear a numbered shirt so I think only licenced traders are allowed to deal there. We ended up having a massage on the beach every day for $10. They were also selling sarongs (I paid $8), jewelery and boat tours. I paid $35 for two people to go in a one hour glass bottom boat trip and we were the only ones on it.

I would not hesitate to go here again - a fantastic hotel!!!

Room Tip: I found the Deluxe Room perfectly fine so would not upgrade when I go again.
  • Stayed: February 2013, traveled as a couple
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2  Thank LizzieBee59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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