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“Honeymoon Bliss”
Review of Hilton Bali Resort

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Hilton Bali Resort
Ranked #21 of 54 Hotels in Nusa Dua
Certificate of Excellence
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Honeymoon Bliss”
Reviewed May 4, 2014

May Husband and I spent our honeymoon at The Grand Nikko, in a Beach Front Club Room. Exceeded our expectations, was the best holiday ever. We had stayed in Kuta our last visit in a not so nice 4 star boutique hotel and were a little worried that it might be as bad as that. But it was fantastic. The staff were so friendly in the hotel but especially so in the club area. We spent our days practically being waited on hand and foot, laying in our cabana over looking the Nikko's breathtaking views of their gorgeous pools and the ocean. Happy Hour went for 2 hours with all the yummy nibbles and drinks you could handle. Breakfast at the club was delish, so good to be separate from the rest of the resort guests. Coffee and food was so good we only left the hotel to go shopping. We visited all their restaurants and loved each of them. Highly recommend for a couples week away but please fork out for a club access room, you will not be disappointed. Cannot wait to go back!

Room Tip: If you are not travelling with young children, spoil yourself with a Club Access room, we had the mo...
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  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
Thank mmmcaffeine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this review, May 5, 2014
Dear mmmcaffeine,

Thank you for choosing Grand Nikko Bali and taking the time to share your positive experience with TripAdvisor readers.

We are very happy to read that your choice of a “Club room”, giving access to the Nikko Club and all its privileges was to your liking.

We look forward to welcoming you back.

best regards,

J-Charles L
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Frankfurt
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 3, 2014

We stayed at the Grand Nikko Bali for a week (two adults, two kids, 12 & 18). The stay was the first part of a longer trip to Bali and Singapore, and we picked it because it seemed to be a good place to unwind after a stressful school/work quarter plus jetlag coming from Europe.

What can we say? I have travelled a lot and the Nikko Bali can keep up with the best hotels I've seen. It is one of the oldest Hotels in Nusa Dua, but it is extremely well kept, immaculate gardens lovingly attended to by the gardeners, lush verdant green and a secluded beach with waves good enough to attact the surfers every day.

The rooms are very large, with the largest double bed I have ever seen - honestly, it could sleep four (never mind, we had two rooms ;-)). With the airiness and view, plus the comfortable lawn furniture on the balcony, the room is inviting enough to not only be used at night.

The food at the japanese Restaurant and the pool-/seaside Restaurant was very good, fresh, and very reasonably priced.

The Nikko Bali has enjoyed ist solitude for a long time, now, a very large construction is underway nearby, a new Four Seasons. Don't worry there is an empty plot beween the Nikko and the construction site, which belongs to the Nikko, and noise was minimal (the waves are louder).

It is hard to find something to critique, if I am looking hard, it would be the breakfast rooms. They tend to be full and a bit noisy. But you could choose to have your breakfast alfresco, and that would be it then.

Beachside, there were always enough Lounge chairs, even if we came at noon. The staff is around and eager to place there wherever you want.

The familiy did not like to leave at the end of our week!



Service was impeccable - friendly, attentive

Room Tip: go for an ocean view room
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  • Stayed April 2014, traveled with family
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    • Location
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Helpful?
2 Thank silverjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this review, May 4, 2014
Dear silverjames,

Thank you for choosing to stay with Grand Nikko Bali and taking the time to share your positive experience with TripAdvisor readers.
We are delighted to read that we provided you and family with what you needed and most probably went above your expectations since you did not want to leave ;-)

Just a couple of points I need to clarify for TripAdvisor readers:
1) Waves for surfers are not all year long - if you would like to surf in the area of Grand Nikko, it is already for experienced surfers and it is required to inform yourself in advance and look for advice of “advanced surfers”.
2) There are two projects (that look like one) of new hotels at the South of Grand Nikko Bali, the closest one being more than 400 m away; none of them from the hotel chain you mentioned.
The closest empty piece of land, cushioning Grand Nikko from its coming neighbours is not the property of Grand Nikko but part of it can be used by Grand Nikko guests.

We look forward to welcoming you and family again.

With best regards,

J-Charles L
General Manager
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Level 1 Contributor
3 reviews
Reviewed May 1, 2014

We have been to Grand Nikko in May 2008 and decided to go back again this time. The hotel are well maintained after six years.

The double twin bed room is large and good enough for 2 adults with two small children (age 4 and 2). The breakfast selection is very nice especially with some asian selection and a good choices of fruits selection including even salak and red dragonfruit.

The beach now is extended to the south and there is a another hotel development beside grand nikko. It is still very clean and private.

Next time, we will get the dinner package from their website.

Room Tip: Beachfront rooms, beach and swimming pool are located at the north wing. Gardenview rooms are locate...
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  • Stayed April 2014, traveled with family
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank Sau mui T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this review, May 1, 2014
Dear Sau mui T,

Thank you for choosing once again Grand Nikko Bali for your vacations and taking the time to share your experience with TripAdvisor readers.

We are very happy to read that you and family enjoyed once again your stay and the breakfast selection.

Maybe you would like to try one of our new villas for your next stay?

Looking forward to welcoming you again.

Best regards,

J-Charles L
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denpasar, Indonesia
1 review
Reviewed April 30, 2014

We love the ambience, the scenery and the food. The best part of this hotel we really enjoyed to hang out with was the swimming pool and the beach area. So beautiful and so relaxing. My 34month yo daughter love to hang out at the swimming pool all the times.
And the staffs also very friendly.

Room Tip: We stayed at the souyh wings, have a beautiful scenery from our balcony.
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  • Stayed March 2014, traveled with family
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Review collected in partnership with this hotel

Helpful?
Thank MelisaDarylSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this review, May 1, 2014
Dear MelisaDarylSmith,

Thank you for choosing Grand Nikko Bali and taking the time to share your positive family experience with TripAdvisor readers.

We are delighted to read that you and family enjoyed your time with us.

We look forward to welcoming you back.

With best regards,

J-Charles L
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 29, 2014

We stayed at a Nikko Club Beach Front room for 7 days 6 nights.

The room is huge with a view of the ocean. We had a huge bed which is two twin king size joined together. Internet is free which comes with the room. Hair dryer is provided, along with shaving kit, comb, toothbrush, shower cap.

The interconnecting pools are huge! Towels are provided at the pool area so you don't need to bring any down to the pools. There is also a huge water slide, good for kids and 'older' kids.

We were also able to use the Nikko Club lounge for free refreshments throughout the day and that was great! My husband loves the fact that he could get literally unlimited beer and lattes. :)

At 3-5pm there is tea time and 5-7pm is cocktail time at the club lounge which comes with the room. The service at Nikko always comes with a smile, the staffs are very warm and friendly no matter what their roles are!

Highly recommended for those who just want to R&R.

Note that if you would like to walk to town, Kuta would be a better place to stay. This place is suitable for people who just want to get away from it all and relax.

Room Tip: We stayed at a corner room 1018 which has a window, try to ask for corner rooms.
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  • Stayed April 2014, traveled as a couple
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Helpful?
1 Thank nicholaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this review, May 1, 2014
Dear nicholaa,

Thank you for choosing Grand NIkko Bali and taking time to share your positive experience with TripAdvisor readers.

We are very happy to read that you enjoyed your stay, all the facilities that we provide as well as the very pampering Nikko Club.

We look forward to welcoming you back.

With best regards,

J-Charles L
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rickmansworth, United Kingdom
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 28, 2014 via mobile

This is a great vacation hotel as has been said before.

The rooms are large and comfortable and that's before I mention the size of the bed! It's huge, basically two attached doubles, beyond a super king. The breakfast is ample, selections don't alter much but vary sufficiently over a week.

They can however be a little hectic with narrow passageways at the busiest of times. We didn't eat in during our week, primarily because of cost, it is significantly expensive when compared with local restaurants 99% of which offer pick up and drop offs! (See my other reviews), but second because it's always a buffet (other than a Teppanyaki grill).

We are a couple of times at lunch though, a la carte on the beach and their burger is great and worth the price tag for the quality.

The pools / beach are fantastic and the resort isn't anywhere near the behemoths of those in Jimbaran or Nusa Dua, so no massive long walks to get from one side to the other.

There were several corporate events on during our stay and the management do a great job of preventing it from disturbing us.

A great treat, I'd recommend even if there's no one up there asking the staff to take your drinks upto the top of the shore restaurant where there's a cozy little lounge, ideal for night caps, and don't miss a sunrise with a cup of tea / coffee from your room at the observation deck on the top of the cliff tower, where we stayed.

Once again, don't be afraid to get out and explore local restaurants, despite all of the security gates,we never once felt threatened even away from the main streets of Nusa Dua

Stayed April 2014, traveled as a couple
Helpful?
Thank Huntages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this review, April 29, 2014
Dear Huntages,

Thank you for choosing Grand Nikko Bali and sharing your experience with tripAdvisor readers.

We are very happy to read that you enjoyed your stay and the facilities and stunning views we offer.

As additional information:
1) We do offer A la carte options in all our restaurants
2) Our Food and Beverage prices are reviewed regularly to make sure we offer for a similar food, similar surrounding and similar service, similar prices - which we believe we do.
3) Outside restaurants providing pick-up and drop-off services are, more often than not, not following local or national regulations when it comes to a) transportation permits, b) minimum wages, c) tax payment, d) hygiene standards and others, explaining why they can offer more competitive prices than we do. The choice is in the hand of the informed customer.

We look forward to welcoming you back.

Best regards,

J-Charles L
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrawong, New South Wales, Australia
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 27, 2014

Writing this on my last day at Nikko. Great hotel, beautiful pools. Feels like paradise. So calming and surreal .Friendly staff. Great food, especially at the Indonesian restaurant. Fresh food made infront of you while you relax and have a drink. We have had 7 days of bliss in this magnificent resort. Would recommend this place for some tranquility. Only negatives would be slow drinks service and none lots of the time. Having to find someone so you can buy a drink was sometimes annoying on the beach.. Late check in was annoying also but they were very apologetic so no probs. All in all, great place to stay if you want a week of bliss. If you want shops across the road, cheaper food and drinks, loud restaurants and noise, stay in Kuta or Legian . This was perfect for us as we did not want that this time. The worst thing would be was beach water. Lots of rubbish floating in the water. Such a shame as it looks like paradise until swimming with rubbish. Beach lovers but had to resort to pools as I don't like swimming with rubbish. Very hard mattress and very squeaky bed. ( not ideal ). Still loved my week in paradise.

Room Tip: Make sure your bed doesn't squeak before you unpack.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raf_69_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this review, April 29, 2014
Dear Raf_69_12,

Thank you for choosing Grand Nikko Bali and taking the time to share your experience with TripAdvisor readers.

We are very happy to read that you are having a good time with us and enjoying the calming and surreal surroundings.
We thank you for your comments related with drink service on the beach area and are looking at ways to remedy it.

We look forward to welcoming you again.

best regards,

J-Charles L
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Bali Resort

Property: Hilton Bali Resort
Address: Jl. Raya Nusa Dua Selatan, Nusa Dua 80363, Indonesia (Formerly Grand Nikko Bali)
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Nusa Dua
#11 Family Hotel in Nusa Dua
#12 Business Hotel in Nusa Dua
#19 On the Beach Hotel in Nusa Dua
#19 Spa Hotel in Nusa Dua
#20 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Bali Resort 5*
Number of rooms: 408
Official Description (provided by the hotel):
Experience a world of personal hospitality at Hilton Bali Resort. This 5-star resort hotel offers stunning views of the Indian Ocean from its position atop a 40-metre cliff. Traditional Balinese warmth combined with attentive and refined service makes it an ideal choice for a serene getaway. ... more   less 
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Also Known As:
Nikko Bali Resort And Spa
Nikko Bali Hotel Nusa Dua
Hilton Bali Resort Nusa Dua

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