We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Absolutely beautiful, the most attentive staff, cant wait to come back”
Review of Hilton Bali Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Bali Resort
Ranked #23 of 54 Hotels in Nusa Dua
Certificate of Excellence
Reviewed March 17, 2014

My daughter and I stayed in a Ocean Front Nikko club room and were upgraded to a pool access room. What a treat, was so nice to open your doors and step into the pool.

The Nikko club was fantastic, breakfast cooked to order, drinks all day, High tea every afternoon, cocktails each night, was so worth it. The staff in the Nikko club were exceptional, really treated you like a valued client. It was lovely to stop and chat with all the staff, each morning they remembered what you had done the day before and asked you about your day. Fresh towels, water, cokes all day, nibblies and canapes and a lovely private infinity pool with no children and your own cabana to relax in.

I cant wait to come back, everything was perfect, the room was beautiful, the pools were so clean. Was great to visit the other pools and have some fun on the waterslide.

We were invited to a cocktail party and was great to meet other people and the staff of Grand Nikko, nice to chat and they really did seem to care about us and what they could do to make our stay exceptional.

Coming from Australia you are aware of beach conditions and the beach is a little rough, especially for tourists who are not used to the big surf, there were quite a few rips, but it is a beautiful beach, you just need to be sensible.

I love that there is a free shuttle bus to the DFS Galleria in Kuta and Bali Collection in Nusa Dua. This allows you to shop without having to worry about getting a taxi. We did catch the bus to the Galleria and then a taxi into Seminyak one day, so its easy to get around.

I love Grand Nikko, its the nicest place we have stayed in Bali and we will certainly be back and will definitely use the Nikko Club again, was pure heaven.

Congratulations Grand Nikko, you made me feel like royalty....

Room Tip: Pay the extra for Nikko Club Access which includes breakfast, all day drinks, High Tea, cocktails an...
See more room tips
  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank lisaskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded March 18, 2014

Dear lisaskye,

Thank you for choosing Grand Nikko Bali and taking time to share your experience in pampering with TripAdvisor readers.
We are very happy to read that you enjoyed your stay with the special services offered by booking a Nikko Club room.

We look forward to welcoming you again very soon.

Best regards,

J-Charles L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,899)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,273 - 1,279 of 1,899 reviews

Reviewed March 15, 2014

We really enjoyed our stay and thought the Nikko was awesome
The staff were so friendly and accommodating I can't speak highly enough of them
The facilities such as the pools, gym, and restaurants were fantastic and again the service was first class all down to the lovely, patient and hardworking staff
Given the opportunity I would live to return

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Ddddfdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded March 17, 2014

Dear Ddddfdd,
Thank you for choosing Grand Nikko Bali and taking time to share your positive experience with TripAdvisor readers.
We are happy to read that all went well and that you enjoyed the facilities as much as the service.
We look forward to welcoming you again.
Best regards,
J-Charles L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

Lovely hotel with friendly staff. Stayed bed and breakfast, the room was comfy and the breakfast was very good with excellent choice and quality. The facilities were also very good. Wish I had taken my surfboard as there was a nice wave off the beach.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Leighton Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded March 13, 2014

Dear Leighton Y,

Thank you for choosing Grand Nikko Bali for your stay in Bali and taking time to share your experience with TripAdvisor readers.
We are very happy that you enjoyed your stay with us, the room, the food for breakfast and the beautiful ocean (note for surfers that waves on the right side of the hotel (not on the beach) are for moderately advance surfers, not beginners).

We look forward to welcoming you here with your surfboard next time.

best regards,

J-Charles L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014 via mobile

We had a great time at Grand Nikko. The hotel and the staff were fantastic. We stayed in a family room which was perfect for both my wife and I and our two young children. The pools and the beach are right in front of the hotel rooms. The kids loved the pools and the jungle camp, which has activities for the kids.
A great place to stay and relax. There are a number of restaurants in the resort.
And there is also a complementary bus that takes you to a couple of shopping centers if you are interested in that. The staff were all very friendly and professional. We would definitely stay here again when next in Bali.

Stayed: March 2014, traveled with family
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded March 12, 2014

Dear Paul R,

Thank you for choosing Grand NIkko Bali and taking the time to share your positive experience with TripAdvisor readers.

We are deleighted to read that your family had a good time in our resort and particularly the Family Room as well as the choices of restaurants.

We look forward to welcoming you back.

With best regards,

J-Charles L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

Most impressed by (1) the good services offered. All staff wear smiling faces all the time, and are very courteous and helpful (2) the design and maintenance of the swimming pool which is the best I have seen, truly spectacular.
The private beach it owns is beautiful though the big waves may deter some.
Two areas may warrant improvement, (1) the food in all restaurant are not good, that is, Indonesian food do not taste like Indonesian and western food do not taste western; it is a classic case of neither here nor there, and the food carries a premium price. Particularly discouraging is the breakfast buffet from which I had the opportunity to devour a stale congee and a very hard omelette (2) The tower I stay (the Cliffton Tower?). though the room is quite nicely decorated and maintained, the public areas perhaps need some refurbishment.
All in all, I had a truly enjoyable stay and would thank the hotel for offering the ambience and facilities to making my stay so enjoyable.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Wing Hung C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded March 12, 2014

Dear Wing Hung C,

Thank you for choosing Grand Nikko Bali for your stay and taking the time to share your positive experience with TripAdvisor with our readers.

We are very happy to read that you were impressed by the warmth and friendliness of our associates as well as the view, the pools and the beach.

We are sorry and concerned to read about your less than perfect experience in our restaurants and at breakfast. We thank you for that feedback and will strive to improve.

We look forward to welcoming you back and show you some improvements in the fields that you mentioned.

Best regards,

J-Charles L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2014

I have stayed at the Grand Nikko on many occasions and on our most recent trip in January my now husband and I got married there at the most beautiful Wiwaha Chapel perched on the grounds and cliff of the Nikko overlooking the Indian Ocean.
The event was a memory that will never be forgotten by us, our family and friends who attended.
The staff at the entire resort are of the highest quality and make you feel like you are the only guests staying.
We also stayed in a club room this time and the club staff were like a family to us by the time we left. I have to say it was hard leaving. I recommend this resort to everyone. You will not be disappointed.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded March 10, 2014

Dear Sue M,

Thank you for choosing Grand Nikko Bali times and times again and trusting us for your wedding.

We are very happy to read that everything went well and that we generated for all the attendees and yourself great memories to be cherished.

We look forward to welcoming you again for one of your anniversaries.

With best regards,

J-Charles L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

We stayed for 3 days in an ocean view club room, it was amazing. The Nikko Club was sensational and the service was flawless. This was our second stay and we are already planning our third stay. Thank you again and see you next time.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Blewey76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded March 8, 2014

Dear Blewey76,

Thank you for choosing Grand Nikko Bali and taking time to share your positive experience with TripAdvisor readers.

We are delighted to read that you enjoyed our Club “premium” services.

We look forward to welcoming you for your third stay and hopefully many more.

Best regards,

J-Charles L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nusa Dua hotels
1.9 mi away
Grand Hyatt Bali
Grand Hyatt Bali
#20 of 54 in Nusa Dua
3,757 reviews
1.4 mi away
Courtyard by Marriott Bali Nusa Dua Resort
2.2 mi away
The Laguna, a Luxury Collection Resort & Spa
Show Prices
Show Prices
Show Prices
0.4 mi away
The Ritz-Carlton, Bali
The Ritz-Carlton, Bali
#7 of 54 in Nusa Dua
2,129 reviews
2.5 mi away
Sofitel Bali Nusa Dua Beach Resort
1.3 mi away
Novotel Bali Nusa Dua Hotel & Residences
Show Prices
Show Prices
Show Prices

Been to Hilton Bali Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Bali Resort

Address: Jl. Raya Nusa Dua Selatan, Nusa Dua 80363, Indonesia (Formerly Grand Nikko Bali)
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Nusa Dua
#11 Family Hotel in Nusa Dua
#12 Business Hotel in Nusa Dua
#20 On the Beach Hotel in Nusa Dua
#21 Spa Hotel in Nusa Dua
#22 Luxury Hotel in Nusa Dua
Price Range: $94 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Bali Resort 5*
Number of rooms: 408
Official Description (provided by the hotel):
Experience a world of personal hospitality at Hilton Bali Resort. This 5-star resort hotel offers stunning views of the Indian Ocean from its position atop a 40-metre cliff. Traditional Balinese warmth combined with attentive and refined service makes it an ideal choice for a serene getaway. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Expedia, Ctrip TA, TripOnline SA, Priceline, HotelQuickly, Orbitz, Travelocity, Cheap Tickets, getaroom.com, Hotwire and Cancelon so you can book your Hilton Bali Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nikko Bali Hotel Nusa Dua
Nikko Bali Resort And Spa
Hilton Bali Resort Nusa Dua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing