This is a lovely tropical resort. The hotel is surrounded by water - Endless choice of pools, lagoons or beach to cool down in, and heaps of loungers to choose from. We visited in April which was a good time because it's not so hot, it's mostly dry and it seemed that there weren't so many other tourists around, making for a lovely relaxing stay. We didn't want to leave. The grounds are beautiful and relaxing, and really peaceful to wander around in (a small army of people maintain the grounds, but they're unobtrusive).
We stayed for 4 nights; I am fortunate enough to be platinum SPG and so got an upgrade to a suite on the 4th floor with a balcony overlooking the lagoons to the side. I was worried before coming about some comments people have said on TA about the rooms being 'dated'. My worries were unfounded, as the rooms didn't feel dated at all, just a sense of old world charm, with a tropical colonial feel. The furnishings were well maintained and very comfortable, lovely wooden floors and furniture did not look worn at all. We had a peek into a standard room and it looked fairly similar (apart from size). The bed was very comfortable, aircon just comfortable (although a bit noisy) and overall the room had a charming luxurious feel to it. I loved sitting out on the balcony looking out at the tropical garden.
We had an outdoor massage one morning in one of the cabanas near the beach (500k each) - just lovely to have early morning sun and the peaceful sound of waves as we were lulled into relaxation mode. I know it's cheaper outside of the resorts but the environment can't be beat. Recommended.
There's a nice bar near the beach (KulKul) with happy hour and a small quartet playing every night. Alcohol is generally expensive in Bali (given the import taxes) so we didn't order wine, but we made the most of the happy hour and stuck to cocktails and local beers. We also ate at Arwana one night - I had the seafood buffet and my other half ordered off the menu. The a la carte food was excellent but maybe I arrived late for the buffet - the range was not great (grilled snapper, clams, prawns) and was a bit bland. The breakfasts at Banyu Biru and Arwana were good and plentiful - the range seemed less at Arwana, but you can sit outside by the beach (tip - pick a table away from the tree trunks as the squirrels are quite bold - I think they're actually after the sugar packets rather than your food though). We also ate at the Cornerstone deli, which has cheaper options (burger with fries 110k) but some of the food is pre-prepared (eg burger is on the menu as only being served 'well-done' - ie comes from a freezer). We had ice-cream nearly everyday, unfortunately it was too warm to take outside but it's a great idea for a resort! Biggest issue would be price of non-alcoholic drinks at these places - eg at Cornerstone, a can of coke cost 55,000 - that's nearly $8 NZD for a can of coke. Water isn't much cheaper, and a juice is 60k (and it wasn't even fresh). A good point is that all the prices at this resort include the 21% taxes already, so you know exactly what you are paying. And bottled water is available in the room.
The beach is very nice, and when the tide is in, the water is very inviting - it's quite steep going in so probably not so suitable for little ones (but some of the lagoons have sandy bottoms and beaches). Plenty of free loungers. When the tide is out, the lagoon is completely different - lovely and still, there are beautiful sunrises if you get up early enough. Beach sellers are vaguely annoying, while they don't harass you, they just hang around and you're always worried if you so much as sit up and look around they will come running. Not discouraged by hotel staff, but I guess it's probably a public beach. Beach was clean (there is a team of beach cleaners). We didn't try any of the daily activities but I think there's a small beach hut round the side where you can rent or borrow kayaks and windsurfers. While there were kiddies pools, I think the Westin next door was more family-oriented. There were a few kids around, but the beauty of the Laguna, is that you can always find another pool with no-one in it.
Staff at this resort is very good - they are always friendly and smiling, and very helpful. Rooms were always very clean and tidy, grounds were immaculate. Butler service is fantastic.
Bali Collection - open-air mall - accessible by hourly shuttle or a walk along the beach (maybe 15 mins). Lots of restaurants, surf clothing shopts, fake polo outlets, souvenir shops and massage places. We did the foot-nibbling fish thing which was kind of weird. Taxis are cheap, but try to get the metered ones rather than the fixed price ones (The Fixed price is 30,000 which I think is high for a 3-min ride. Tip - if you miss the timetable, the shuttle driver might take you back off-schedule for 10-15k)
Overall would highhly recommend Laguna. We didn't want to leave but I had split our week across two hotels - The Laguna, and W Retreat. Hard to say which property I enjoyed most, both were great, but complete opposites.
Will definitely stay here again if we come back to Bali.
- lots of pools, loungers and nice beach
- great staff and service
- great rooms
- peaceful and quiet and relaxing
- beautiful grounds - a tropical paradise
- menu prices include tax already
- proximity to Bali Collection if you want to do some shopping / more food options
- expensive non-alcholic drinks
- Official Description (provided by the hotel):
- Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more less
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- Also Known As:
- The Laguna, a Luxury Collection Hotel Nusa Dua
- The Laguna, a Luxury Collection Resort And Spa
- Laguna Hotel Nusa Dua
- The Laguna Hotel
- The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua