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Swiss-Belhotel Segara Resort & Spa
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Reviews (636)
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All reviewsgeger beachloft roombali collectionfree shuttlelaguna roomprivate entrancepool accesslaguna poolevery hourhotel location isbig poolthe hotel offersshopping centrerain showeregg stationfried ricegreat pool
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417 - 422 of 636 reviews
Reviewed December 11, 2013

We spent a week here and it was absolutely perfect. The staff were fantastic and we got a free room upgrade. The pools were lovely, big and mainly empty as we visited in low season. The breakfast buffet was yummy and so was the restaurant for dinner. The ladies in the spa were fantastic.

Stayed: November 2013, traveled as a couple
1  Thank Violentverb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this reviewResponded December 16, 2013

Dear Violentverb,
We thank you for taking the time to place this review.
We are glad that you enjoyed the meals and facilities at the Hotel, and that you had an enjoyable stay. We look forward to welcoming you back on your next visit to Bali.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013

We stayed in one of the loft rooms overlooking the ocean. The rooms are a generous size and even though we had a few problems to start with like mossies and air conditioning the staff did everything they could to help. I have never come across such courteous and helpful hotel staff which is what I will truly commend them for. I loved the spa ( very well priced) and the kids enjoyed the lagoon pool. The breakfast buffet is brilliant. Overall we had a great time. The hotel is a little out of the way (which is perfect if you're looking to unwind) but they have a regular bus service to the beach and the bali collection shopping centre. Some really nice restaurants and shops in there. Thank you to all the staff members and especial thanks to the ladies at the spa. They were fantastic.

Room Tip: The Laguna rooms looked very tempting and if you're just a couple I would highly recommend them.
  • Stayed: November 2013, traveled with family
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1  Thank Fareha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this reviewResponded November 29, 2013

Dear Fareha B,
We thank you for taking the time to post a review on Trip Advisor, and pleased that you enjoyed your stay with us. We apologise for the initial problems regarding mosquito, which can be a problem at this time of year.
we will pass on your thanks to the staff, including the Therapists in the Spa.
We look forward to welcoming you back on a future trip to Bali.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013

The staff were courteous and helpful and we were offered a free upgrade (after a little negotiation) when we discovered that one of our rooms would not be available till 6 pm. The rooms were pleasant enough with a good-sized balcony overlooking the pool, although the shower in the deep bath presented a little difficulty for one of the guests (an older woman). The hotel's location is good if you want to be away from the hustle and bustle of Bali but a little inconvenient for us as we needed to take transport to shops. The beach was about a five to ten minute walk away. The staff at reception and restaurant were friendly and courteous. We really enjoyed our two evening meals but the breakfasts were fairly average. The treatments in the spa were a little disappointing as they did not go for the time advertised and paid for.

  • Stayed: October 2013, traveled with friends
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1  Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this reviewResponded October 30, 2013

Dear Mary D,

We thank you for taking the time to post a review.
We are glad that you enjoyed your evening meals in our cafe laguna, and have undertaken a re-training session with our spa therapists regarding timing of treatments.

we look forward to welcoming you back to Swiss-belhotel Segara on your next visit to the Nusa Dua area of Bali.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2013

I would definitely not recommend this hotel! My family and I booked this hotel and whilst the room was clean the service staff were rude!
We found a staple in my young daughters breakfast and when staff were approached they really did not show any concern.
One of the children accidentally broke a glass and we had approx $12 Australian dollars charged to our pom bill. It took 3 days if arguing to have it removed!!!
Stay away from this hotel to enjoy your holiday

  • Stayed: November 2012, traveled with family
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5  Thank Dohntcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

A typical western-international hotel, but away from the gated-community up-market hotels and the noise and bustle of the village. We booked for three nights (in case we didn't like it or there was a building site next door) and stayed an extra five nights.

Five minutes walk to a good beach and a five minute free shuttle bus to a really great beach. Also regular shuttle buses into 'town'. Good buffet breakfast. Friendly staff, as everywhere in Bali.

  • Stayed: September 2013, traveled as a couple
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3  Thank SimonX09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this reviewResponded October 7, 2013

Dear SimonX09,

We appreciate your review, and enjoyed yoyur stay with us, and also that you extended your stay by the 5 additional days.

We look forward to having you return to stay with us on your next visit to Bali

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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