We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Romantic Setting” 5 of 5 bubbles
Review of Arwana Restaurant

Arwana Restaurant
Ranked #11 of 196 Restaurants in Nusa Dua
Certificate of Excellence
Price range: $10 - $70
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Local cuisine, Special occasions, Business meetings, Families with children, Scenic view, Kids
Dining options: Lunch, Dinner, Breakfast, Late Night, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Validated Parking, Waitstaff, Wheelchair Accessible
Horsham, England, United Kingdom
Level Contributor
113 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Romantic Setting”
5 of 5 bubbles Reviewed July 8, 2014

You could eat inside if you want but also there are tables right on the edge of the beach under the trees and with candles and lights hanging from the trees. Also for a supplement they would set up a table on the beach on its own surrounded by candles and a screen with white covered chairs. Menu was good with reasonable choices and all very nicely presented and well cooked.Try the seafood sword!

Visited June 2014
Helpful?
3 Thank 56RDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thelagunabali, General Manager at Arwana Restaurant, responded to this review, August 11, 2014
Dear 56RDG,

Warmest wishes from Arwana!

We are glad that you enjoyed our seafood selections and our romantic setting. Arwana is one of the best seafood places in the island and we are so happy to have you dined with us.

Thank you for dining with us and we look forward to your return patronage in the near future.

Warm regards,


Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

413 reviews from our community

Visitor rating
    267
    84
    30
    16
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
153 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
“Good Salmon”
4 of 5 bubbles Reviewed July 7, 2014

Had dinner in this restaurant. Ordered soup and salmon. Food was good. Ambience was really great. Good option at Laguna to eat.

Visited April 2014
Helpful?
2 Thank SandeepKale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thelagunabali, Manager at Arwana Restaurant, responded to this review, August 11, 2014
Dear SandeepKale,

Warmest greetings from Arwana!

We really happy to read your favorable review in regards with our cuisine at Arwana beach front restaurant. We hope the memorable dining experience will lead you back to our resort.

Sincerely yours,

Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
111 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Good seafood and nice view”
4 of 5 bubbles Reviewed June 21, 2014 via mobile

Came here for lunch and ordered grilled seafood platter for 2. The seafood is grilled to perfection and so fresh. The restaurant is by the beach so you could get all the nice view of the sea with the cooling breeze occasionally attracted to tame squirrels roaming about amongst the trees.
Service staff seems to be understaff, hence could be a bit slow in service level but they are as friendly somehow. Not a cheap place but we are on holiday anyway right .

Helpful?
1 Thank SgnExp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thelagunabali, Manager at Arwana Restaurant, responded to this review, August 11, 2014
Dear SgnExp,

Greetings from Arwana Restaurant!

Thank you for your kind review on our TripAdvisor pages.

We really appreciate your highlight regarding our food quality, the ambiance and service. It is really pleasing to know that you are satisfied with our efforts and surely we will pass this comment on to our team at Arwana.

Thank you for dining with us and we hope that your lovely experience will bring you back to Arwana Restaurant in the near future.

Warmest regards,

Restaurant Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
48 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Dissappointing”
1 of 5 bubbles Reviewed May 29, 2014

On the 9-4-2014 we booked via email with the Laguna Hotel for their High Tea at 3pm in their Arwana restaurant on the 11 May 2014, reserving a table on the beach. A confirmation email was received on the 26-4-2014 apologizing for the late response and confirming the original booking for two people.

On arrival we were informed that that area was already shut for a private function that night so we were directed to choose elsewhere with the only real option being inside. As we were early, I ordered a coke and my wife had a water. At 3pm a waiter came and asked our tea preference while another placed a tiered stand on the table. My wife then asked where the buffet corner featured was and was told the single tier already delivered was the High Tea. We then asked to speak with the manager who informed us that the buffet corner had been removed by the chef 3 months ago, unless there was a 150 people plus, and that now the buffet corner existed of several tiered stands sitting on a table at the back of the restaurant.

We explained this was totally unacceptable and produced a printout taken directly from their website the week before that stated 'Each day from 3:00 pm to 5:00 pm, enjoy the delightful afternoon tea served at Arwana Beachfront Restaurant with an elaborate afternoon tea selection, featuring a buffet corner and an elegant 2-tier stand of hot and cold dishes. The experience of our guest will complete while they bask in the gentle island breezes complement the soothing sound of lapping waves.IDR 150.000 net per person'
We asked that if the chef had removed the buffet corner 3 months prior (Feb) and the booking was made in April 2014, why weren't we informed by a courtesy email then and why is it still advertised internationally on the website .

The tier only contained 12 mini sample items, maybe suitable for one person, and not to be shared by two as was intended. At this point we decide to leave saying that the one 2-tiered stand and two cups of tea were far too meagre an offering for the combined IDR300,000 ++ expected and blatant overcharging . We were immediately offered another tier stand which we declined, as by this point we were fuming, and asked for the drinks account, The restaurant manager apologized for the mistakes and said the drinks were complimentary and that he would talk to the Chef and have the website High Tea (buffet corner) menu adjusted. (at today's date it is still on the website).

It was an extremely disappointing experience for us at the Laguna hotel's restaurant having expected a much higher level of customer service from a 4/5 star international hotel chain, and the content and presentation of their High Tea was particularly poor and well below average of others we have experienced in the same class .

Fortunately, we went to the Westin Hotel next door and had a full Buffet High Tea in equally grand surroundings for IDR300,000 for the two of us (no ++ taxes) so the rest of our afternoon was enjoyable.

  • Visited May 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
1 Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thelagunabali, Manager at Arwana Restaurant, responded to this review, June 6, 2014
Dear Tom L,

Warmest wishes from Arwana!

Thank you for posting your reviews regarding your experience at afternoon tea at Arwana beach front restaurant.

We sincerely apologize with the information provided by our website which was not updated and in line with the current condition of our afternoon presentation. We personally spoken to Marketing Communication Department and they updated the inform within our website for your satisfaction.

Thank you for your patronage and we do hope that your less than perfect experience will not prevent you from coming back to our Resort in the near future

Sincerely yours,

Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Amazing”
5 of 5 bubbles Reviewed May 28, 2014

We spend our annual vacation in the "Laguna" for the past five years, and according to our experience the "Arwana" is the best seafood Restaurant in Nusa Dua... particularly because of being situated directly on beachfront, its amazing atmosphere, perfect sushi and sashima which can definitely compete with Japanese quality. Fresh mussels, clams, prawns, oysters - served in different styles - whatever one desires. And one should not miss to ask for local delicacies like Balinese duck (bebek betutu). It does not need more than to just ask the chef or the friendly staff for specialties. And one should ask the sommelier for a corresponding wine recommendation. The whole surrounding and the service in "Arwana" makes both lunch and dinner a perfect moment. In case of "bad" weather there is an air-conditioned area as well. Terima kasih to all of you. Sampai jumpa!

  • Visited April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank glammert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thelagunabali, Manager at Arwana Restaurant, responded to this review, June 4, 2014
Dear Gitta 17,

Warmest wishes from Arwana!

First of all, thank you for being a loyal guest of The Laguna and for taking your time to write some positive feedback on TripAdvisor.
We are happy to learn that you enjoyed your dining with us and thank you for your kind feedback regarding our cuisine. We do hope your nice experience always bring you back here in the near future.

Best regards,
Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Arwana Restaurant also viewed

Nusa Dua, Nusa Dua Peninsula
 
Nusa Dua, Nusa Dua Peninsula
 

Been to Arwana Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing