From the moment we got to Westin everything was amazing. We were met and picked up by a Heavenly member of staff with a buggy from the Westin swimming pool area. From there on it was just unreal. The Heavenly Spa building is a gem. The decor and ambience is futuristic, with calming grey colours which help you relax. Very clean and the staff are super friendly. We completed registration and the staff ask you what areas you would like the masseuse to focus on and make a note of this on your registration form, very nice touch. We got a nice cup of lemongrass and honey tea with a cold towel as soon as we entered which helped us relax and felt at ease. You are allowed to use the Spa facilities (Sauna, Steam room, ice plunge) for 45minutes before your treatment so PLEASE make sure you arrive 1 hour early. The facilities mentioned above were quiet, clean and the towels/toiletries were consistenly replenished. We were then met by our masseuse's Santi and Sorni, who were excellent at explaining what happens. They took us to the couples room where it was so peaceful and serene. We had a one hour swedish massage and Santi and Sorni were very attentive to our problem areas and gentle, the mood was perfect. At the end of the massage, you get to relax at the louge area which is private for spa users, with another warm cup pf lemongrass and honey tea and some light snacks. You can then shower and use the changing rooms which are well equipped and replenished. Fantastic place. Would 100% go back again!
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