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“My friend and I have a full 2 hours and 45 minutes hot stone spa at Heavenly Spa by Westin. It was an enjoyable moment”

Heavenly Spa by Westin™
Ranked #1 of 72 Spas & Wellness in Nusa Dua
Certificate of Excellence
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Attraction details
Owner description: Indonesia's first Heavenly Spa by Westin™ & Country Winner of Best Luxury Wellness Spa 2014, Heavenly Spa by Westin offers uplifting spa experiences to restore body and soul. Unwind in our luxurious his and hers thermal facilities, release muscle tension in the shiatsu room or rejuvenate with sacred spa rituals. With a focus on holistic wellness and drawing on Bali's traditional healing practices, join our regular Holistic Activity calendar with Yoga & Meditation. Presently available for hotel and spa guests. Heavenly Spa Bale open from 10AM to 6 PM. Westin Kids Spa open from 10 AM to 6 PM.
Reviewed August 21, 2018

The service provided by Juni and Santi were both great and excellent. They have very good skills. The ambiance was good and relaxing. Overall it was worthwhile for our time and money.

Date of experience: August 2018
Thank KaiXinN3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Director of Spa at Heavenly Spa by Westin™, responded to this reviewResponded August 23, 2018

Dear Kai Xin N,

It is uplifting to hear that our Heavenly Spa is able to deliver an enjoyable moment for you. We are also pleased to hear your compliments for our spa treatment as well as the service delivery especially extended by our spa associates, Juni & Santi. I will share the same with them as they will be inspired to know that they have enhanced your spa experience.

At Westin, we strive to consistently deliver a high quality service to all our valuable guests and to ensure all of our guests leave us rested, energized and renewed. We definitely look forward to welcoming you back again for another memorable spa journey at our award-winning Heavenly Spa by Westin, Bali.

Thank you and be well,
Putu Sushantini
Director of Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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"herbal steam room"
in 21 reviews
"signature massage"
in 14 reviews
"heavenly experience"
in 12 reviews
"yoga classes"
in 11 reviews
"dark chocolate"
in 9 reviews
"thermal facilities"
in 7 reviews
"himalayan salt"
in 4 reviews
"hydro jet"
in 4 reviews
"amazing yoga"
in 4 reviews
"amazing facilities"
in 4 reviews
"hot ginger tea"
in 6 reviews
"golf buggy"
in 4 reviews
"plunge pool"
in 4 reviews
"body scrub and massage"
in 4 reviews
"min massage"
in 5 reviews
"neck and shoulders"
in 4 reviews
"massage experience"
in 4 reviews
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48 - 52 of 475 reviews

Reviewed August 18, 2018 via mobile

The treatment so extremely faboulous...ambience its so cool..with a friendly therapist..its worth it to try....

Date of experience: August 2018
Thank betty752018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Director of Spa at Heavenly Spa by Westin™, responded to this reviewResponded August 21, 2018

Dear betty752018,

We are delighted to hear that you had an enjoyable spa treatment at Heavenly Spa recently. There is nothing more satisfying than knowing that your overall experienced was able to bring the renewal of comfort during your visit. We value your compliments to our spa ambience as well as the friendliness of the spa therapist. It is our aim to consistently deliver high quality service to all our valuable guests such as yourself, so that you can leave us rested, energized and renewed. We definitely look forward to welcoming you back again for another memorable spa journey.

Thank you and be well,
Putu Sushantini
Director of Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2018 via mobile

Was excellent!! Thank you Santi. The accomodation was amazing. Never seen such a beautifull spa. The overall experience was really really good.

Date of experience: August 2018
Thank Tim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Director of Spa at Heavenly Spa by Westin™, responded to this reviewResponded August 19, 2018

Dear Tim F,

We are delighted to hear that you had an excellent spa experience at Heavenly Spa by Westin. There is nothing more satisfying than knowing that your overall experienced was able to bring the renewal of comfort during your visit. We value your compliments to our spa associate Santi for her service delivery. I will certainly share your kind words of appreciation to her as she will be delighted to hear that she has enhanced your spa experience during your visit. It is our aim to consistently deliver high quality service to all our valuable guests such as yourself, so that you can leave us rested, energized and renewed. We look forward to welcoming you back again for another memorable spa journey.

Putu Sushantini
Director of Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2018

This is a fairytale. Thank you Mira & Debi for the experience. In a spa all by yourself. The inside, looks amazing. You have to see for yourself, try, you will be surprised. Terima kasih, sampai lain kali, salam dari Westin Bali/ Belanda. Tilly & Otto

Date of experience: August 2018
Thank moppie2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Director of Spa at Heavenly Spa by Westin™, responded to this reviewResponded August 21, 2018

Dear moppie2014,

Thank you for visiting Heavenly Spa by Westin and shared your beautiful experiences with us. There is nothing more satisfying than knowing that we were able to bring the renewal of comfort during your visit . We would also like to extend our gratitude for your kind words of appreciation to our spa associates especially Mira and Debi for their care and service delivery. I will share the same with them as they will be delighted to hear that they have enhanced your spa experiences.

We strive to consistently deliver a high quality service to ensure all of our guests leave us rested, energized and renewed. We definitely look forward to welcoming you back again for another renewing spa experience at our award winning Heavenly Spa by Westin, Bali.

Thank you and Be well,
Putu Sushantini
Director of Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed August 17, 2018 via mobile

These are the names of the two massage therapist that gave me and my wife massages at the Heavenly Spa. They met expectations in terms of service quality for a 5 star resort. The standout for me was the atmosphere; lovely decorations throughout the entire facility. Although, I'm a little concerned about the fire safety of all that linen lining the hallway. Very cool effect, but don't want to see what happens when it catches fire. It's a Westin and I know they hold themselves to a high standard so I'm sure it's fine.

Date of experience: August 2018
Thank Barney A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Director of Spa at Heavenly Spa by Westin™, responded to this reviewResponded August 19, 2018

Dear Barney A,

Thank you for visiting Heavenly Spa by Westin and shared your wonderful experience with us. It is uplifting to hear that your overall experienced was memorable . We value your compliments to our spa associates service delivery especially extended by Werti and Weri. I will share the same with them as they will be delighted to hear that they have enhanced your spa experience. It is also gives us a great pleasure to hear that you enjoy spa atmosphere. We definitely look forward to welcoming you back again for another renewing spa experience should your future travel brings you back to the Island of God.

Putu Sushantini
Director of Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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