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“It was great experience!”

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The St. Regis Bali Resort
Ranked #4 of 54 Hotels in Nusa Dua
Certificate of Excellence
Yogyakarta, Indonesia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“It was great experience!”
Reviewed February 17, 2014 via mobile

Actually we stayed there on Dec 2012. My friend held their wedding in Bali. I came with my husband and daughter. We stayed in their suite. The service is very good. Very attention to detail.. They really concerned in guest's satisfaction.. Breakfast experience was great also.. We hope to come back again soon.. =)

Stayed March 2013, traveled with family
Helpful?
Thank Agnes_Octaviani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, February 19, 2014
Dear Agnes_Octaviani,

Warm greetings from The St. Regis Resort Bali,

Your precious comment through TripAdvisor really appreciated. We are delighted to know that our valued guest has received a wonderful experience with us especially from our staff’s service. It is true that guest satisfaction is our priority. Furthermore, thank you and we are looking forward welcoming you to our resort for the next wonderful stay with us in the future.

With best regards,

Lucia liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,723 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (326)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 17, 2014

Contemplating between 'The Mulia', 'W Bali' & 'Bvlgari', I was extremely delighted that I made the right choice of staying at 'St Regis Resort Bali' !! The personalised meet & greet service inside the airport was totally appreciated being the fact it's a new airport & all.

The check-in process and suite intro by the amazing Butlers were just amazing! I really didn't expect the famous SR full butler service is available as well in the resort so I'm really blown away by this especially being spoilt with the choice of coffees being brought to our suite. Your Butle team deserve a standing ovation!

Daily breakfast at 'Boneka' was really something that we both look forward to every morning. Absolutely my kind of breakfast just sitting comfortably and the food being prepared 'ala-minute'... the Nasi Goreng is divine! The young lady who recommended us to try 'Dulang' restaurant for dinner should be commended. She patiently explained the concept of the restaurant and even make birthday arrangements for my friend. Even though we were the only diners in 'Dulang', the dinner there was awesome & our amiable server was so knowledgeable & an absolute delight!

The deck chairs & the pristine white sands on the Nusa Dua beach was well maintained. The pool & Remede Spa was definitely an experience! Though should consider offering body scrub treatment in the 90 minutes treatment.

A memorable & impeccable stay!

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alsagoffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, February 19, 2014
Dear Alsagoffa,

Warm Greetings from The St. Regis Bali resort.

Thank you for your wonderful comment through TripAdvisor. We are very pleased to hear that you had an amazing stay with our resort.

Your good comment brings us to keep motivating our team, especially butler and the young lady in Boneka restaurant to deliver our best services in order to make our valued guest like yours experience the wonderful stay.

We are also delighted that our facilities and well maintained beach made your stay amazing. Again thank you for your feedback, and we are looking forward welcoming you for next wonderful experience with us.

With best regards,


Lucia Liu
Hotel Manager
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Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 16, 2014

Recently stayed at the St. Regis Bali Resort for 2 weeks, during Chinese New Year (our 10th visit to Bali). Although the hotel was extremely busy, the service and the staff quality was exceptional through-out the hotel. I would especially like to compliment the Breakfast Buffet staff, including greeters, waiters and the kitchen staff. I've never seen a group work so well as a team, with the result being exceptional service, with superb food quality. Our ocean view room was excellent, very clean, great amenities and the butler service was really appreciated. The only area where we could see a small improvement is in the swimming pool area. There is a lack of chairs near the pool and facilities to enjoy a pool side drink is limited. This is likely a pool area design problem, however steps might be considered to improve the ambiance and functionality of the pool area. The beach front area is superb. Overall a great stay and we will definitely be back.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 488briandeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, February 17, 2014
Dear BrianD,

Warmest greetings from The St. Regis Bali Resort.

Thank you for your precious time to post such a valuable review on Trip Advisor.

It is delighted to hear that you enjoyed your stay and that you was truly impressed with the resort ground and the services.

Your comment are important to us as we continue to refine the level of service and facilities we extend to our guest. We greatly appreciated your comment and hope to welcome you back to the resort in the near future.

With best regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guangzhou, China
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 15, 2014

last station in bali. stay there for one night .
excellent ocean view and breakfast .
free bus to KL central . need take taxi if u want to other place. free one way airport transportation
good place for honeymoon and relax . worth stay there for a few more days.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shakira_yan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, February 17, 2014
Dear Shakira_yan,

Greetings from The St. Regis Bali Resort.

Thank you for taking time to write some comment in Trip Advisor review.

I am truly delighted to read that you enjoyed your experience in our resort. We do hope to have the pleasure of welcoming you back in the future for another wonderful experience.

With best regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tlc240
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 15, 2014

The St. Regis is on the most beautiful piece of beach on Bali. The water is the most perfect shades of blue and the St. Regis does an impeccable job at keeping the area pristine. The pools were just amazing as well, the most difficult part of our stay was deciding if we wanted to be by the beach or the pool and what drink to get. The pool and beach areas never felt crowded, in fact we rarely saw anyone in the pools/lagoon - it was like having our own private oasis. The service by the beach was prompt and the cocktails are all made with fresh fruit.

The only issue is the location with nothing around it, but its nusa dua, there is nothing there. You are supposed to stay in the hotel and lounge around. The breakfast was by far the best one I've had anywhere - the fruit selection and a la carte selections were fantastic. The lunch and dinner restaurants were also good.

We walked about 1.5 hours down the beach one day and saw ALL the other hotels, the St. Regis is by far the best one - its worth whatever premium they charge above any other hotel on the southern tip of Bali. The beaches further down were really lacking and the hotels shove dozens and dozens of cheap beach chairs on very small patches of sand they call a beach. We thought we had gone to bali in extra low season, but once we walked past the other hotels we realized that the St. Regis just does not over pack their hotel. It was actually kind of gross seeing the very large Australians baking in the sun in the other hotels. We were very glad to have not been part of that scene.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tlc240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, February 17, 2014
Dear Tlc240,

Greetings from The St. Regis Bali Resort.

Our warmest appreciation for sharing your experience with us through Trip Advisor.

We were truly impressed to read that you had the best experience in our resort. Thank you for your nice comment in regards to the our hospitality services. It will inspire our staff to always do utmost for our valuable guests.

On behalf our team, thank you for your nice review and we look forward to welcoming you back to The St. Regis Bali Resort.

With best regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 9, 2014

going to St. Regis always with a high expectation, while Bali was nice but a bit dated.
The lobby is an open air which give you a great experience, the check in process was great, service as well. the restaurant Kayuputi was very good and high standard.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SAZ040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, February 11, 2014
Dear SAZ040,

Warm Greetings from The St. Regis Resort Bali.

We are glad to know that you have enjoyed the wonderful experience in our resort, especially the lobby ambiance, level of services you received which made your arrival and stay a great experience. This is our intent to ensure every single guest truly experience St. Regis Bali bespoke services.

Again, thank you for your valuable feedback, We are looking forward to welcome your next stay with us.

With best regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 8, 2014 via mobile

recently completed our second visit to the St Regis in Bali - which has become our family favourite in Nusa Dua. Villa with lagoon pool direct access and own pool was wonderful, as was beach and resort facilities. This is a class hotel, yet comfortable and warm in feeling - made especially so by the highly personal care from the staff. Mr Agus and the team of butlers and concierges are particularly attentive and follow up requests with ease and professionalism. Food including the sumptuous buffets are superb - and there is very easy access from the resort to nearby shopping and activities. We will definitely return.

Stayed January 2014, traveled with family
Helpful?
Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, February 10, 2014
Dear Ian W,

Warm Greetings from The St. Regis Bali Resort.

Thank you very much for sharing your good reviews through Trip Advisor.

We are absolutely happy that you have enjoyed the second time of experiencing our hotel and make our hotel as your favorite resort destination. We are also glad to learn that you enjoyed the fast services respond from our staff Mr. Agus and our team, as well as the easy access facilities from our resort.

Looking forward for your upcoming stay with us.

With best regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Bali Resort

Property: The St. Regis Bali Resort
Address: Kawasan Pariwasata | Lot S6, Nusa Dua 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Nusa Dua
#2 Romantic Hotel in Nusa Dua
#2 Business Hotel in Nusa Dua
#4 On the Beach Hotel in Nusa Dua
#4 Luxury Hotel in Nusa Dua
#4 Spa Hotel in Nusa Dua
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Bali Resort 5*
Number of rooms: 124
Official Description (provided by the hotel):
The St. Regis Bali Resort reflects landscape architecture from the early 1900s, inspired by the blending of art and nature with lifestyle and living, and features interior design that manifests a true element of style in the culturally rich, luxurious environment of Bali. The use of rich imported fabrics with indigenous materials and cultural artifacts runs through all the 80 suites, 42 villas and 2 residences. ... more   less 
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Also Known As:
The St. Regis Bali Hotel Nusa Dua
St Regis Nusa Dua
St Regis Bali Hotel
The St. Regis Bali Resort Nusa Dua

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