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“My favorite hotel with the family”

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The St. Regis Bali Resort
Ranked #4 of 54 Hotels in Nusa Dua
Certificate of Excellence
Jakarta, Indonesia
Level 4 Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“My favorite hotel with the family”
Reviewed January 24, 2013

We have stayed here atleast 10 times since it's opening and we must say that it is by far our favorite hotel in Bali.
Breakfast is awesome, probably the best in Bali.
Service is excellent... buttlers are really well trained especially if you get the right ones (although I still think that for buttler services, Four Seasons Bali is probably still unbeatable).
Pool is awesome for kids... it's HUGE!!!
The beach is clean and calm enough so that my 2 and 4 year old sons can run around without me worried.
Location is great with the family although I would not stay here if it were just me and my husband (we would go stay in Seminyak area).
They have a small turtle nursery which my kid loved.

The only complain would be the kid's area which they just made... it's weird how they have a kids center but no kids under 4 is allowed --not even when accompanied. I think that they need to change the policy because it's just plain dumb.

We've had so many memories here and will continue to always come back (until something better comes along).

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank GrapTwig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, January 27, 2013
Dear GrapTwig,

Greetings from The St. Regis Bali Resort.

Thank you for sharing your thoughts and experience on your recent stay with us.

It is really pleasing and motivating for us to receive such compliment from our valued guests and we are glad that you are satisfied with every effort that we make here at The St. Regis Bali Resort.

Nothing is more satisfying for us to know that our entire team has taken care of you very well and leave you with such a wonderful impression.

We would like to thank you for choosing to stay at The St. Regis Bali Resort and we do hope that your great vacation will lead you back to us on your next visit to this Paradise Island.

With best regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (333)
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English first
Level 1 Contributor
3 reviews
Reviewed January 23, 2013

We just returned from a week's stay at the St. Regis Bali and did not want to leave! Every amenity was provided, the suite was well appointed and the bed so comfortable, the butler checked in to provide the utmost service, it was great! We went to a wedding at the hotel and were again so impressed with the venue, food, flowers and service. I would like to highly commend the Chief Butler, Carlos Constanzo, who was so helpful every day to assure that our stay was perfect! He was amazing! I can't wait to go back! Thank you St. Regis!
Polly Stark

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Polly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, January 25, 2013
Dear Polly S,

Warmest greetings from The St. Regis Bali Resort!

Thank you for your wonderful feedback that posted on Trip Advisor.

I am so delighted to hear that you had a magnificent experience during your stay and yes we’d love to have you return. It's always a great pleasure to read a positive review from our valued guests such as yours that I do really appreciated.

Furthermore, I will certainly share your meaningful compliments with our team and especially to Carlos our Chief Butler.

I very much look forward to welcoming you back for another magnificent experience that you certainly enjoy.

With best regards,

Lucia Liu,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 21, 2013

The St. Regis Bali in Nusa Dua is an older hotel but it's big and very luxurious.

We stayed in a traditional villa with its own small private pool and direct access to their main pool. The villas are nice and spacious but we can't comment on the other rooms.

The villa has a small kitchen, which is very useful if you plan to cook or sterilize baby bottles.

The hotel grounds are big so you can have a very nice walk around the hotel and villas and swimming pools.

In terms of value, I would say it is very nice but very expensive.

  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, February 3, 2013
Dear Christopher D,

Greetings from The St. Regis Bali Resort.

Thank you so much for your excellent review that posted on Trip Advisor.

I am so pleased to hear that you had a wonderful experience at the resort.

Your very detailed comments are most helpful, as it is feedback such as yours that enables us to deliver the best service to our guests, and I thank you.

The entire team and I look forward to welcoming you back to the resort on your next visit to Bali for another magnificent experience.

With best regards,

Lucia Liu

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level 6 Contributor
98 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 19, 2013

The St. Regis Bali is just awesome. We enjoyed it very much. Everything was perfect from the check-in until we left to our onward journey.
The highlights from our perspective are the saltwater lagoon pool. It is very spacious and you can swim for miles. Most of the time we even did not see other guests.
Breakfast choice is excellent, anything you could think of. Of course the staff was extremely helpful and made our stay very pleasant.
We will gladly come back.

  • Stayed August 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Pannonians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, January 22, 2013
Dear Pannonians,

Warmest greetings from The St. Regis Bali Resort.

Thank you for taking the time to post the comment of your experience through tripadvisor.com!

We are delighted to hear that you had a memorable stay with us and enjoyed the facilities as well as products and services that we provided during your stay in our resort.

Total guest satisfaction is our utmost priority and thank you for sharing constructive feedback and comments, we are able to maintain and further improve on our services standards,

On behalf of our team, I would like to thank you for considering The St. Regis Bali Resort and we do hope that we will have the opportunity to welcoming you back to our resort.

With best regards
Lucia Liu
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 5 Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 17, 2013

We stayed at the St Regis from 26 Dec 2012 to 1 Jan 2013.
The service we received from absolutely outstanding. From the moment we arrived until our departure we were treated very well. The only glitch I had was that my order was forgotten three times at the first breakfast. It took 30 minutes to get a glass of hot milk! After addressing this with the head butler, service was brilliant throughout!
We booked a suite, but if you can afford it, I’d recommend the pool villas. It really is worth paying the extra as the 4,000 square metre lagoon pool flows throughout the resort and in front of the villas. Therefore you have your own pool and lagoon!
The breakfast was awesome with exotics like sushi and crayfish and local food and a myriad of juices and fruit! You can have it in your room if you like too!
The hotel itself is beautiful with lovely spacious grounds and pools. The pool was awesome with the swim up bar. The beach too was beautiful and probably the best in Bali. Very swimmable too and the perfect temperature. We were there over Christmas, and because of its location, it was almost a private beach. There were 10 people at the most on the beach. Because of the small size of this hotel, it never feels half full, we loved the space!
The hotel has some of the top restaurants in Bali. We visited Kayaputi, the top spot, but not really being into modern food, did not enjoy it too much. But worth the experience.
I can highly recommend the barbeque seafood spot at Bali Collection! Very reasonable and top food. There’s a nice supermarket at Bali Collection but nothing else really.
The hotel in quite remote in the sense that Nusa Dua is quite a distance from Jimbaran, Kuta and Seminyak. However, if you are looking for peace and quiet, this is the spot!
Jimbaran has great food and I highly recommend going there for the beach barbeque.There’s nothing much in Kuta, Legian and Seminyak except the lines and lines of stores selling everything. Not at all reasonable though.
The Uluwatu temple was a letdown, with the St Regis fire dance at 18:30 putting it to shame. It is a must see.
I highly recommend using the airport transfer provided by the hotel.
For in island travel, use Blue Bird taxi.
The St Regis IS the best hotel in Bali, from what I can see. The pool, beach, rooms, restaurants and service combine to make it brilliant!

Room Tip: Book a pool villa and get to swim in your own pool or the 4000 square metre lagoon pool
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Muhammad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, January 19, 2013
Dear Muhammad B,

Greetings from the St. Regis Bali Resort!

Thank you for sharing your review on your recent stay with us.

Thank you for your highlight regarding our serene and peaceful environment which is a perfect place for those who want a relaxing stay. It is really pleasing and motivating for us to receive such compliment from our valued guests and we are glad that you are satisfied with every effort that we make here at The St. Regis Bali Resort.

Nothing is more satisfying for us to know that our entire team has taken care of you very well and leave you with such a wonderful impression. We would like to thank you for choosing to stay at The St. Regis Bali Resort and we do hope that your great vacation will lead you back to us on your next visit to this Paradise Island.

With Best Regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 13, 2013

Our visit took 2 weeks and we enjoyed every minute. Staff was extra friendly, food was excellent and our stay was made very pleasant indeed.

Our 5 year old son loved in particular the lagoon pool with salt water as it looked like an exciting jungle lake. He swam with his inflatable toys which were each evening stored by the serviceminded beach staff.

Kauyputi restaurant close to beach had excellent menu with all the sea food, really fine dining and marvellous wine list. We also ate at Bodeka (Indonesian) and tried the special local dinner of theirs close to the perimeter of the garden.

We ate at room service + had few friends visiting us. Service was quick, to the point and also our visitors were astonished on the superb quality of St Regis.

We spent many evenings playing pool at Deli, having some dinner of their tasty menu and my wife loved the ice cream in the Deli. The staff there as well as in the Boutique greeted us with a genuine smile every day. They made us feel at home.

St Regis is well above average price but it is worth every euro. We havent had better vacation, ever!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanKritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, January 14, 2013
Dear JanKritz,

Greetings from The St. Regis Bali Resort.

Thank you for precious comment that you posted through Trip Advisor.

It is was delighted to learn that your stay with us was a pleasant one which left you with such wonderful impression of our resort. No words can describe how excited we were to read your positive review.

Here at The St. Regis Bali Resort we strive to provide our guests with indigenous and exceptional experience all the time.

We would like thank you for choosing The St. Regis Bali Resort and we do hope that you great vacation will lead you back to us on your next visit to this paradise island.

With best regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 8, 2013

Interesting hotel with some good features (the lagoon pool is one). Staff are very pleasant. This hotel is no Four Seasons or Aman or even GHM it is more a "big" starwood style resort. they have the very high end luxury look about 70% there, but it kind of does not work. The breakfast buffet choice and quality is excellent but the environment is bright and a bit tacky with quite loud music and tables really jammed in, so no quiet/private breakfast you expect of a high end hotel but more the busy buffet style. the decor is old worldy not sleek luxury. overall decided that this hotel would not warrant a return visit nor a recommendation to friends.

  • Stayed January 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Siom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStRegisBali, Hotel Manager at The St. Regis Bali Resort, responded to this review, January 10, 2013
Dear Siom T,

Greetings from The St. Regis Bali Resort.

Thank you for taking the time to post your feedback at tripadvisor.com

We thank you for choosing The St. Regis Bali as your preferred destination and your constructive feedback is very much appreciated in order for us to review our services so that the next time you stay with us, we will be able to provide you with a distinctive and enriching experience. I have highlighted your comments with our team to ensure improvement is made forthwith.

Please be rest assured we will do our best to make sure you will have a positive impression on our hotel on your next visit

On the behalf of the entire team, we would like to thank you for choosing our resort. We look forward to welcoming you back to our resort on your next visit to Bali.

With Best Regards,

Lucia Liu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Bali Resort

Property: The St. Regis Bali Resort
Address: Kawasan Pariwasata | Lot S6, Nusa Dua 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Nusa Dua
#2 Romantic Hotel in Nusa Dua
#2 Business Hotel in Nusa Dua
#4 On the Beach Hotel in Nusa Dua
#4 Spa Hotel in Nusa Dua
#4 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Bali Resort 5*
Number of rooms: 124
Official Description (provided by the hotel):
The St. Regis Bali Resort reflects landscape architecture from the early 1900s, inspired by the blending of art and nature with lifestyle and living, and features interior design that manifests a true element of style in the culturally rich, luxurious environment of Bali. The use of rich imported fabrics with indigenous materials and cultural artifacts runs through all the 80 suites, 42 villas and 2 residences. ... more   less 
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Also Known As:
The St. Regis Bali Hotel Nusa Dua
St Regis Nusa Dua
St Regis Bali Hotel
The St. Regis Bali Resort Nusa Dua

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