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Reviewed February 8, 2018

Pluses: kids liked pool and kids club. Loved trying a little Indonesian food with breakfast. Very nice staff and drivers.
Cons: location. Only food available is in American diner food in hotel. No shopping stores or restaurants to walk to. Room: dirty run down poor quality. Didn't want my kids touching anything. Grimy towels. Stained cushions. Nothing has been updated or repaired after 3 years of heavy use on poor quality furniture. Checked out early and found other hotel. Lost $. Not a great welcome to Bali. Though staff was kind.

  • Stayed: February 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mamafoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerryGlee, Manager at Berry Glee Hotel, responded to this reviewResponded February 11, 2018

Hello mamafoz

Thank you so much for your recent stay at Berry Glee Hotel and for taking the time to share your review with us on our TripAdvisor community
We apologize in regards to your unpleasant experience and every detail of your feedback have been noted , shared to related department and necessary action have been taken for our improvement
We do really hope you will allow us for another opportunity to serve you back again at Berry Glee Hotel
Please feel free to let us know if we can be of any other assistance via manager@berrygleehotel.com

Thank you and wish you have a Gleefull day ahead

Stay Young , stay you

Raka Sadrana
Operational Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2018

Hello! We stay in this hotel from January 12 to February 1, 2018. We were in the greatest delight! Let's start perhaps with the main thing - this is the staff. If the hotel has some flaws, then all of them are eclipsed against the background of the most friendly, responsive and competent staff.
Almost every day we were happy with good news. After welcome drinks we entering our room and saw towels swans and scattered petals of roses :)) The hotel without any problems provided us with beach towels, which we carried with us to the beach. Several times staff gives us free tea and coffee at lobby.
Room was cleaned every day, including changing towels. Free water everyday in your room. On any issue respond instantly, the air conditioner leaks. Staff came and repaired within 10 minutes, more than 3 weeks it did not bother us.
My girlfriend had a birthday, the hotel staff decided to surprise us and was congratulated by the whole team on breakfast, sang the Birthday song and present a cake :). And in the last morning, we came for breakfast and were stunned by what they had prepared for us. This was not even in 5-star hotels in Dubai and the Maldives. The chef Wistana prepared for us a special breakfast with a lot of desserts, fruit salads, tasty omelettes and coffee. Many thanks to Wistana and his assistants.
The hotel staff was so good that some of them remained our friends with whom we exchanged contacts and communicate until now. Hi Wistana, Ika, Joni :) Soon we'll send you a parcel from Russia.
About the hotel. It is located at a distance from the nightlife of Kuta, but renting a bike you will understand that the location is quite convenient. The only thing that we did not understand is the pool, it is certainly nice, ​​with clean water, but located inside the hotel, under the roof and sunbathing there will not work.
In general, the rooms are clean and cozy. The room has a kettle, mugs, free tea, coffee, shampoo, shower gel. Hairdryer is in the room, but not very good.
Every evening, spring rolls, French fries and all kinds of other delicacies are cooked in the lobby. Very good.
Breakfast in hotels from 7 to 11, decent. Eating a lot, a buffet + making omelettes, there is a counter with traditional Indonesian food. The only thing, coffee is paid, but cheap and very good (15 IDR).
The culmination moment was the last day, after the "special" breakfast, we were provided with a complimentary shuttle to the airport, for which the guys have a special thank you! Thank you Joni! :)
The hotel has an inexpensive dry cleaning, we used three times, not expensive and washed perfectly.
There are also massage services, karaoke, but we did not use them.
If you want a not expensive hotel and a cool rest and that would not spoil your mood, the Berry Glee Hotel is the perfect combination of price and quality.

  • Stayed: January 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank RomanI178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerryGlee, Manager at Berry Glee Hotel, responded to this reviewResponded February 6, 2018

Hello Roman I

Thank you for your recent stay at Berry Glee Hotel and for sharing a very wonderful experience during your stay with us

We are very pleased to know that you had a most memorable experience recently especially during your holiday in Bali and that you enjoyed our room and hotel design . Your compliment on the quality service of our team made our team feels very proud that they have contributed in a small way to create an exceptional experience with us.

Once again Thank you and we look forward to welcoming you back again for another Gleefull experience

Stay Young , stay you

Raka Sadrana
Operational Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2018 via mobile

Nice hotel to visit! And very warm hospitality, especially the house keeping named anggi, a very creative and very friendly staff! (The half has already gone. Sorry anggi) but really surprise us! Really love to stay at here!

Stayed: February 2018, traveled with family
Thank Handy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerryGlee, Manager at Berry Glee Hotel, responded to this reviewResponded February 5, 2018

Hello Handy A

Thank You for choosing Berry Glee during your exploration in Bali and taking time to shared your valuable experience with us on TripAdvisor comunity
It is a pleasure to learn you loved every aspect of Berry Glee Hotel , specially the service rendered by our team and personally I will passed your compliment to Anggi and he will cherished upon hear on it
Once again the entire team of Berry Glee Team would like to say "Thank You" and we are looking forward for welcoming you back again soon

Stay Young , stay you

Raka Sadrana
Operational Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2018 via mobile

It’s perfect hotel for families who come to visit for holiday. They provide a Family room which quite spacious and 3 beds in a room. Nice swimming pool and variant food for breakfast. It takes only 5 to 10 minutes to go to central destinations like kuta beach or legian street

Stayed: January 2018, traveled with friends
Thank Yanuari C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerryGlee, Manager at Berry Glee Hotel, responded to this reviewResponded February 6, 2018

Hello Mr C

Thank you for your recent stay at Berry Glee Hotel and taking time to shared your valuable experience with us
It is delight to learn that Berry Glee Hotel has made your holiday with family become memorable one from our room , facilities and the breakfast we have provided
once again "Thank you" and we are looking forward to welcoming you back again soon for another Gleefull experience

Stay Young , stay you

Raka Sadrana
Operational Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2018

berry glee is amazing hotel for family, the hotel has family room that provide our need, weh have 3 children and they was happy stayed at the hotel, in fact they didn't want to go anywhere in bali.. they were too comfort (mager) to go around... berry glee thank you for give us the best experience in bali

  • Stayed: January 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ishanmaulana2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerryGlee, Manager at Berry Glee Hotel, responded to this reviewResponded January 22, 2018

Hello ishanmailana2910

Thank You for your recent stay during your exploration in this beautiful island and taking time to shared your best experience with us to others travellers
It is amazing to learn that you loved every aspect of us specially our amazing thematic family room . It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon for another Gleefull experience

Stay Young , stay you

Raka Sadrana
Operational Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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