I've have been a guest at Vinhill 6 times and last week was my very last time ever.
Almost two years back the niece of the indo-chinese management took over the daily business. Since then all things turned into a negative way.
When I entered my room I realised how dirty and used the bathroom was, especially the sink and toilet also after the „cleaning".
Because of rain I was forced to change the room because the ceiling was leaking!
The fact that the cleaning is every 2 days was new for me too. When I asked for a second towel - as I always got before - I was told that as a long term guest (2 weeks) I have no claim to get another towel. The one which I’ve got has never been changed within the 2-week-period.
The Vinhill is not anymore the same as it was few years back and that's a shame. I never felt welcome. The management does not know how to treat regular guests.
Overall, I definitely cannot recommend this accommodation anymore, because the management is increasing the prices but constantly dramatically decreasing the service.
PS: Vinhill is not located in Kuta, it's in Denpasar/Renon.More
- Free parking
- Breakfast included