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8 - 13 of 37 reviews
Reviewed May 13, 2009

For the package price of USD91 (2 nights), we got a free upgrade to deluxe room with 1 incl of breakfast & 1 hr massage each. This hotel is full of Japanese! :)

At the airport, couldnt find the driver who was supposed to fetch us before realising he was waiting at the back instead of the first few at the front. Although we didnt wait that long, I was afraid that our plans will be disturbed if indeed he didnt turn up.

Upon arrival at the room, we were greeted with a clean bed (decorated with flowers), cool towel (the heat was undescribeable), fruits (it wasnt that fresh, but what do you expect??) & a fairly wide room for 2 of us.

The bathroom can be improved though as its small with broken tiles all over. Location was so-so only, not really that near to HRC though. We even decided to rent a bike for SGD8 instead, to move ard at Kuta area. A walk back from main Kuta Beach entrance to our hotel may take almost fifteen minutes (but we took a longer time since we were already tired walking from hotel to Beach)

Date of stay: May 2009
  • Trip type: Traveled as a couple
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Thank Andrianie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2009

the location is good for shopping and eating. the staff was friendly and we were quite satisfied overall. we paid $39 for double deluxe room and booked throught www.itravelindonesia.com

Date of stay: December 2008
  • Trip type: Traveled as a couple
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3  Thank eearth_quick
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2008

The hotel forgot to pick us up from the airport, and refused to drop us off without paying extra, even though this was organised the day before. The breakfast was reasonable, and restaraunt staff were friendly. The front counter staff were not at all helpful. The rooms were bad even by bali standards, bathroom was pretty disgusting, the "superior" room was tiny. The pool and courtyard area was ok. Everytime we ran out of toilet paper we had to go and ask for more. Location was ok.

Date of stay: July 2008
  • Trip type: Traveled as a couple
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    • Business service (e.g., internet access)
3  Thank KrystaG
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2008

i just wanna share about my experience bout this hotel......

really.. this hotel is very very bad and suck.... TERRIBLE !!!

i'm regret to know and stay in this hotel.... BALI MATAHARI !!

hope your owner read this and change all your staff attitude !!!

just my 2 cents.......

Date of stay: September 2008
  • Trip type: Traveled with friends
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3  Thank cakotai
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2008

I've stayed at bali matahari for 4 days in superior room, and it was not recomended at all.

The room is dark, with only one light in the corner, the door handle is broken and the bath room is small n dirty.

And in my last day the ceiling of the bath room is broken, thank god there's nobody in the bath room that time, coz if not it could be an accident. And when i told the staff about the problem, they don't do anything, not even apologize. until i went to the receptionist twice n ask them to come and see, and warn them that i will put in a local post about this, after that the staff just come n want to fix it. And that’s really show how bad their services.

The picture in the hotel web is different with the actual pic. Don’t ever stay in this hotel.

Date of stay: September 2008
  • Trip type: Traveled with friends
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3  Thank anny27
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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