I booked this hotel after a change in circumstances meant my usual hotel (Padma Resort Legian) was out of budget. I wasn't sure what to expect after reading other reviews but was pleasantly surprised. Sure, Harris Kuta isn't the nicest hotel in Bali, but it more than met my needs.
Service although not fully professional and polished was friendly and they always tried their best. I had a minor misunderstanding with a couple of the staff, I think this was a language barrier but when they weren't sure what I wanted they always got another staff member who spoke good English to come and assist. I always got smiles and hellos from the desk clerks to the gardeners whenever I was walking around the hotel. On my final day they all asked was I checking out, and on my replying yes they wished me a safe travel home.
The room while not brand new was enough for one person and I have to agree with other reports that it is a little dark at night if you want to do work, however there was a bed side lamp which was more than enough for reading. The room at first looked like it might have been dirty in some places, however on checking closely it was just wear/tear on the walls and floors and not actually dirty. The sheets & towels (in my room at least) were looking a little grey, however I believe this is more due to frequent washing & quality of Bali water than them being dirty. I also think that my room was one that may be due for renewal soon. I also did not get hand towels for the first 2 days, I just thought they weren't the done thing in Bali but on the third day they appeared. Must have been short of towels.
I had a pool access room instead of a balcony as I had booked but this was fine, staff offered me the balcony but explained as they were full there would be a wait while a room was cleaned if I wished it. I took the pool room and I'm glad I did. (Only negative is that you do not get a key for the pool door, so remember not to leave the chain on the room door if leaving through the pool door or you will be stuck!!)
The hotel has two tame pet rabbits on the grounds who come out at night to eat the grass around the pool. They are very friendly and would come to my room terrace each night at around 9pm. I thought this was very charming & it added to my stay immensely! :)
I found the room service to be pretty good, while it's not exactly gourmet fare it's enough for the type of travellers (families, young ones) that Harris caters for. It was brought quickly and you could get a pizza and a cocktail for around $10-12 Aussie dollars. Not bad at all! Depending on room type you can also get 2 free bottled water per day.
Harris Spa while more expensive than other places in Kuta was clean and professional, more like a proper Day Spa and less like a curtained off cubicle in the back of a shop. The rooms were mainly quiet with a nice outdoor bath/shower area. I had a 2 hour session which cost around $40-50AUD which is still VERY cheap compared to back home.
The driveway is fairly long, however it was well lit at night and you pass by other buildings/rooms on one side on the way down. The gate staff were always checking to see if I needed a taxi and when waiting for friends one of them offered me his chair in the shade to sit on which was kind. Sure the beach area is a LITTLE bit dodgy but I walked around even at night with no real problems.
There is a section of path between the hotel and the mini mart (turning left from hotel) that is very dark at night due to construction area (maybe 1 minute walk towards Hard Rock) however there were nearly always people/cars around. Ocasionally between 7-9pm there are beggar children sitting here and while persistent if you ignore them they will leave you alone eventually. I found that instead of giving them money (which only goes to their bosses) that bottle of cold water and some candy was joyfully received by the children who thanked me very happily. I highly recommend giving them a drink or ice cream if you want to give them something rather than Rupiah as it will actually benefit the child rather than someone else. Having said that I never felt scared walking along here, I just made sure to walk behind another group and the rest of the road is well lit and usually quite busy.
* Don't miss the omelette station at breakfast like I did- I only found it on my last day as it is on the patio area of the breakfast buffet, not inside with everything else!
* Most rooms get 2 hour free internet voucher to use in the lobby kiosk. Make sure to get one every day, as it is not explained very well (it says one-time use) I thought it was one voucher per room, but it is one voucher per room per DAY :) If you want more than 2hr it was maybe 10-20000 rupiah (about $1-2AUD) for another couple hours,not expensive at all like some of the pricier hotels who charge $10 an hour!!
* If you're not comfortable taking a taxi to/from airport, a transfer is 100,000IDR each way, as a girl travlling alone I took this option. The first night it was a Harris van and the last day it was a private driver arranged by the hotel. Both were friendly enough, the second driver asked me to verify it was my luggage in the back before leaving the hotel. He did ask if I had any Aussie coins on me, not sure if this is a way to get extra money or simply a continuation of the fad for Aussie $1 coins that was around on my last visit four years ago!
Overall I enjoyed my stay here and while it's not a ritzy five-star the Harris is a friendly and laid back hotel that is perfect for families, solo travellers or those who aren't too fussed with flashy appearances. It's a convenient location (5-10min walk to Mata Hari) and perfectly adequate as a home base for the busy traveller.
- Official Description (provided by the hotel):
- HARRIS Resort Kuta Beach is strategically located, only few steps away from famous Kuta Beach and exciting nightlife of Legian street, also direct walking access to new retail & lifestyle hub - "beachwalk". The Resort features 191 rooms and suites equipped with LCD flat TV with cable television and free WIFI in all Resort's premises. It is fit for holiday destination with a free-form swimming pool surrounded by lush tropical gardens and a kid's pool with waterslide. Free fun daily activities are available by the poolside as well as free Dino Kid's Club for 3 - 12 years old and enjoy relaxing body treatments at H'Spa and Happy Feet Reflexology. For dining selection, HARRISSIMO Pizza & Pasta and HARRIS Cafe offer a wide range of Indonesian, Asian, and International specialties. ... more less
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- Also Known As:
- Harris Resort Kuta Beach Hotel Kuta
- Harris Hotel Kuta Bali
- HARRIS Resort Kuta Beach Bali