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“Nice hotel and very friendly staff”

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Febri's Hotel & Spa
Ranked #11 of 338 Hotels in Kuta
Certificate of Excellence
Bayan Lepas, Pulau Pinang, Malaysia
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice hotel and very friendly staff”
Reviewed November 4, 2013

The hotel is very clean, looks nice and you can relax there very well at the poolside or the restaurant. Claerly to recommended!
For people who want to party and enjoy Bali's nightlife the location is quite far away to the clubs, discos,...
The restaurant and its food tastes very well and the prices are also very acceptable.

Room Tip: Do not choose a room at the groundfloor cause the balconies are very close to the pool and people ar...
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,718 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (454)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
australia
Level 5 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 3, 2013

We Stayed here in May 2013..... we were unsure as we had always stayed on the beach in 4 or 5 star.... but due to budget, tried this place on recommendation. Definitely a nice surprise..... Most staff were friendly and helpful. The quad rooms on the ground are huge and comfortable house keeping are amazing. Breakfast was bland for someone that loves fruits, yoghurts etc, great if you want bacon eggs potoato all the heavy stuff ! The only negative was the main pool the tiles were chipped and both kids cut them self a few times, my youngest ended up being out of the pool for a few days as one of the cuts was so bad & deep. MAnagement did finally start repairing them the last few days we were there. Over all great value for money and good to be away from the hustle bustle of main part of Kuta!! PS. The fridge is a good size and acutally is the coldest one I have come across in a Bali hotle!!

Room Tip: Family of 4 Ground floor the Quad rooms...........
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 3girlsoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wa
Level 6 Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed November 3, 2013

Currently here now celebrating our one year wedding anniversary.
The spa is amazing three already...
Breakfast is basic compared to other hotels we have stayed out but on saying that covers the basics bacon and egg station is very good.
Pool lovely hotel appears quiet there is plenty of pool chairs...
Rooms spacious love the full fridge so handy.
Renovations happening out on the street the footpaths which makes walking up to discovery a bit of a mission but once finished will be great.
Definitely recommend this hotel for anyone wanting a carefree kuta based holiday with good facilities.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bellavah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level 6 Contributor
148 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed October 30, 2013

Having to sign a sheet detailing the hotel rules is not the most welcoming experience, in fact it is a first in all my years of travelling. There are rules posted everywhere in the hotel and quite frankly getting vouchers for breakfast reminded me of being at a holiday camp as a child. There were pluses in that the room was well apponted and a good size and in the main the staff were helpful however the distance from the beach was much further than the hotel web site indicated. If I ever return ro Kuta it will not be to Febri's.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TravelmadEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenbali, General Manager at Febri's Hotel & Spa, responded to this review, November 7, 2013
Dear "TravelMad of Edinburgh"

Many thanks for your recent stay at Febri's Hotel. Your prompt response to my message through this T/A facility was also much appreciated.

I took the liberty to check your correspondence with our Reservations and found an email you sent to the hotel 2 days prior to your check-in. You had requested to access your room at 2 pm. Please be reminded that the room was indeed made available exactly at 2 pm (and this was according to your request). The housekeeping took almost 2 hours to clean and refresh your room after it was vacated by other guests before you.

I double checked the hotel’s official website again today in case of any misleading information, our proximity to the beach is correct. I wonder if your booking was made without reviewing the hotel’s sites carefully. As you made your hotel booking through Booking.com, their site has also indicated the 200-meter distance from the beach. The closest access to the beach is through a public alley which leads to the beach temple at Bali Dynasty Resort (located perpendicularly opposite of the hotel). This information is available in the room directory (i.e. blue laminated cards on your room desk) and at the hotel reception.

I apologize if the information displayed around the hotel reminded you of a holiday camp from your childhood as they are not meant that way. As the hotel’s regular patrons range from senior citizens to families with young children coming and also from a wide range of educational backgrounds, we would simply like to remind them to be considerate to other guests and at the same time outlining limitations of our facilities & services.

I wish I could pick the kind of guests who can book to stay in the hotel. Unfortunately, many of them are not experienced travellers (unlike yourself with many years of travelling). In fact, some of them are on their fist holiday trip away from their home country. Their behaviours can sometime be disturbing to other hotel guests. You would be surprised to find them expecting they can do whatever they want and they unfortunately perceive Bali as a third world country with no rules in place. This becomes more apparent after end of school exams in Australia with their 'schoolies & toolies". I admit that the hotel is not always able to satisfy everyone’s expectation but we are doing the best we can.

Nevertheless, I'd am grateful for your positive review on the hotel room being well-appointed, the room size and the helpful staff.

Should you plan to have another Bali holiday, please feel free to contact me personally. I shall be more than happy to assist you to make your holiday more memorable.

With best regards,

PAULUS WIBOWO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
58 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 30, 2013

Stayed for 5 nights in a Family Deluxe room. Which was of a good size and great for 2 adults and 3 children. The fridge was also of a good size. Our youngest used a cot at no extra charge. We were on the third floor which had lift access which was great. There is a kids play area which is partially shaded. The breakfast was fairly simple though there was an egg station and they make great waffles. Location is great easy walk to plenty of restaurants and they are building a large shopping centre just down the road. The supermarket had already opened which was very convenient for milk/snacks and nappies. We used their babysitting which worked out to be approximately $AUD 8 per hour for our 3 children and the babysitter was lovely. Overall a great place for the price.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hateswork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia, Australia
2 reviews
Reviewed October 27, 2013

This was such a relaxing holiday at this venue. The day spa and treatments were the best I have had in Indonesia! Highly recommended and would definitely return to have more. Staff are so friendly and helpful.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 23, 2013

I recently stayed at Bali Dynasty across the road from Febti's Hotel & Spa, although I did not stay at the Hotel but came to the spa almost everyday for a massage! Very friendly staff and massages are very cheap and very good!

The meals at the restaurant we found were really good and great value for money, drinks were also good to compared to most other restaurants around.

They also provide Free WiFi

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Funky-Carbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Febri's Hotel & Spa

Property: Febri's Hotel & Spa
Address: Jl. Kartika Plaza,Tuban | Opposite Anvaya Resort, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kuta
#7 Spa Hotel in Kuta
#17 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Febri's Hotel & Spa 3*
Number of rooms: 70
Official Description (provided by the hotel):
Ranked among the top 3 1/2 star hotels in Bali, Febri's Hotel is very popular among Australian family travelers. The hotel location is well-known for its close proximity to shops, restaurants and beach. From the travellers' reviews, mostly praised the hotel's great value, meticulous cleanliness and friendly service. Please ensure to inform the hotel for request(s) and estimated time of check-in at least 2 days prior to arrival. Booking documents + passport(s) will be required upon check-in. ... more   less 
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Also Known As:
Febri`s Hotel Kuta
Febri`s Hotel And Spa
Febris Hotel Kuta
Febri's Hotel & Spa Bali/Kuta

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