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“Incredible Staff, Saved the Day”

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Febri's Hotel & Spa
Ranked #5 of 251 Hotels in Kuta
Certificate of Excellence
Bangkok
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Incredible Staff, Saved the Day”
Reviewed June 13, 2013

This hotel was really conveniently placed, and for the price offered great amenities. We stayed for one quick night between Gili T and our flight to Bangkok, and all in all it was great for our needs, although I wouldn't imagine staying more than a couple nights as the noise and general busy nature of the hotel wasn't very relaxing - but this is more due to other guests, not faulting the hotel or its staff.
I mistakenly left my passport on Gili T and had ~ 18 hours until I needed to fly to Bangkok, and the ladies at the front desk worked with my hotel on Gili T to get my passport on a speed boat heading back to Bali, and then organized with the marina to get a cab to bring it to the hotel for me, and paid the meter for me so I could head out and enjoy myself. They were amazing and totally saved my butt! I couldn't have asked for better service.
Aside from that; rooms were a good size, the pool seemed fun and the spa service prices were very reasonable; I wish I had been able to take advantage of them!
The restaurant breakfast was nice with decent choices, good for families with children.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Shauna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (449)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Cessnock, New South Wales, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 12, 2013

Febris is a great hotel very clean ,fabulous staff and great value for money.i have stayed here twice now and have been very satisfied both times. Breakfast is a buffet style of western and Asian including fresh fruit and an egg station, something for everyone. The spa is to die for, but you have to book quickly as it has become very popular! Rooms are spacious and cleaned daily to perfection. I love this hotel I feel comfortable when I stay there knowing that me and my family are safe and know that if we ever had an issue the staff would bend over backwards to help.

  • Stayed September 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank Rachael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 11, 2013

We love staying at Febri's. Perfect for families, staff are alway's obliging and friendly. At times going above and beyond what is requested. Great staff make for a wonderful trip and a fantastic family friendly hotel. Family delux rooms are spacious, more storage room (cupboard space) would be helpful for longer stays and something a little more comfy for mum and dad to sit on in the room. Rooms are cleaned well and the children love opening the door to amazing and different towel decorations on the bed. Everyday is a surprise. Buffet breakfast has improved since our last trip, and the restraunt offers some great local and international dishes. The location of Febri's is one main draw card for us. Easy access to so much and not far from the airport when it's time to leave. Thanks for the memories Febri's : )

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SintaSuwug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 10, 2013

Just back from staying 10 nights ,this is our 2nd time at Febri's and it just gets better.I cannot recommend this family Hotel enough, the rooms are large and very clean with large empty fridge to use as you like for food and drinks, good size bathroom there was no bad smell as you can get at other places.also the rooms are quite as they are set back from the road.and the superior rooms over look the main pool and this part of hotel has a elevator.Breakfast has a very good choice with a great egg station that also dose waffle and pancakes.....restaurant food is good too ..Now the staff from check in to cleaning to restaurant all staff are very friendly and helpful...The Spa is really good and all the staff are very friendly and professional a special shout to Rani who dose an amazing job.Here you get a proper massage.....Location Location.

Room Tip: Superior rooms are in the main block over looking the main pool and this block has elevator.but the...
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
5 Thank redbrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Busselton, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 9, 2013

A wonderful hotel with the friendliest staff!!! Our rooms were fantastic & clean and the restaurant food was delicious...I had the best massage I have ever received in Bali at the Febri's spa and can't wait to go back for another. We will definitely stay here again and I have no hesitation recommending this fantastic hotel to all my friends!!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Juls1171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth, w,australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 9, 2013

I stayed at the Febris from the 28th May-6th June, i can honestly say that i had a ball!! The staff were so friendly and helpful, i couldnt fault the service at all! I had a ground floor room that had a wonderful towel-animal surprise on my bed each time the room staff cleaned-Juli was amazing!! The spa is world class, Tini was my absolute favourite, i have returned for her massages for many years now. The buffet breakfast was great, always full and fresh, kept spotlessly clean. Food was great, room service was quick, cannot fault the hotel at all. Not a 5* hotel, but 5* stars in service and friendly staff, definatly a favourite place to stay!!

Room Tip: i asked for a ground floor, loved it near the back pool, quiet there
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1514julia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 8, 2013

First time at the febris had a great experience. Staff were lovely room was basic but very clean
We were given a complimentary massage on arrival
Breakfast was great
We have rebooked for October
Good value for money

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael-chadd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Febri's Hotel & Spa

Property: Febri's Hotel & Spa
Address: Jl. Kartika Plaza,Tuban | Opposite Anvaya Resort, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Kuta
#3 Family Hotel in Kuta
#9 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Febri's Hotel & Spa 3*
Number of rooms: 70
Official Description (provided by the hotel):
Ranked among the top 3 1/2 star hotels in Bali, Febri's Hotel is very popular among Australian family travelers. The hotel location is well-known for its close proximity to shops, restaurants and beach. From the travellers' reviews, mostly praised the hotel's great value, meticulous cleanliness and friendly service. Please ensure to inform the hotel for request(s) and estimated time of check-in at least 2 days prior to arrival. Booking documents + passport(s) will be required upon check-in. ... more   less 
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Also Known As:
Febri`s Hotel Kuta
Febri`s Hotel And Spa
Febris Hotel Kuta
Febri's Hotel & Spa Bali/Kuta

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