What a joke, according to website its a 4 star hotel, unfortunately it doesnt even deserve 2 stars!!! Rooms in bad condition, very, very noisy due to bad conditions of walk ways and any kind of trolleys.
Shower experience terrible, water preassure bad, shower had old and not working, shower floor tilting in opposite direction, molds below hand wash sink.
Swimming pool quite old, maintenance doesn't really excist, very sharp edges all around, even within the kids pool, some parts full of algees, cleaning very bad, broken tiles and cement not been picked up for 2 days and more. Water quality unacceptable, even sun chairs and umbrellas very old and in bad condition!!!
Breakfast a big joke for the price paid for the room! Same fruits for whole period, bread nothing special and no change, live cooking station dirty!
Service staff friendly, though not qualified and at certain times don't even care of new customers!
- Official Description (provided by the hotel):
- Grand Istana Rama Hotel Kuta Bali as a four star hotel with excellent location on Kuta's superb beach - offers convenience, relaxation and some of the best surfing in the world, just a few step from your door. You just need around 15 minutes drive from Ngurah Rai International Ariprot. Grand Istana Rama Hotel Kuta Bali is within walking distance to international shops of Kuta Square, entertainment venues of Jalan Legian, Poppies Lane and next to the biggest shopping center in Bali - Beachwalk. Grand Istana Rama Hotel Kuta Bali has 150 renovated rooms that consist of Superior Room Upper Floor, Superior Room Ground Floor, Deluxe Room, and Garden Suite, which is sets in 1.7 Hectares of lush tropical gardens for your delightful Bali accommodation. All rooms and exterior spaces reflect the charm and fascination of Bali. As the Balinese style hotel, Grand Istana Rama has a stunning Samudera Restaurant, 69 Tequila Bar, and Ayodya Pool Bar. Samudera Restaurant offers Balinese and International cuisine, with a tropical ambiance. Wherein,for music lovers you can enjoy our live entertainment and sunset session with signature cocktails at 69 Tequila Bar. Grand Istana Rama Hotel features four Meeting Rooms that can cater for up to 30 - 250 attendees for conferences, gatherings, meetings, and weddings. Grand Istana Rama Hotel Kuta Bali as the endlessly happening hotel offers you the long lasting memories during your holiday in Bali. ... more less
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- Also Known As:
- Grand Istana Rama Kuta
- Grand Istana Rama Hotel Bali Kuta