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“unbelievable attention and extras”

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Grand Istana Rama Hotel Bali
Ranked #66 of 251 Hotels in Kuta
Reviewed November 28, 2012

We stayed for 5 nights from Nov 23 2012. Being my Birthday we were treated to a room delivered cake, 2 free dinners. Each night we had free beers and offers of free dinners every night, a full beautiful breakfast daily.The rooms were cleaned daily with fresh towels. The room was quiet with refreshing AC. The gardens and location just right with an easy walk to the main Bounty area action, we sat and watched the surf/beach each night. The price for us was unbelievable, they almost paid us to stay. All the staff were friendly and cheerful. I would totally recommend this place to all. There is a variety of room styles and placements to suit all. We had an upstairs room with a balcony but there are lovely ground level rooms as well. The pool is clean and well maintained.I booked though Wotif on a special deal...look out for the great deals!!!!

Room Tip: The balcony rooms up stairs had a nice garden view.
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  • Stayed: November 2012, traveled as a couple
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1  Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this reviewResponded March 11, 2015

Dear Ms. Jennifer A,

Grand Istana Rama Hotel Kuta Bali is gratefully thankful for sharing your precious holiday experiences with us on Tripadvisor. We are pleased to know that you have a great experience with our cheerful and friendly staffs, our clean and quiet superior upper room with the refreshing air conditioning and great balcony.

We are gladly happy to acknowledge that we exceed your expectation during your stay with us. We are proud that we did the best part for your birthday. We hope that it would be the most memorable moment during your holiday in Bali. It is our commitment to consistently maintain excellent service for our valued guests.

We are happy to present our excellent location, where is located right in front of Kuta Beach and next to the biggest shopping center in Bali – Beachwalk. It is also easy for you to get to the other interesting places for shopping or sightseeing. Grand Istana Rama Hotel Kuta Bali is pleased to know that you take pleasure of our massively beautiful garden. We are more than happy to know that you also enjoy our huge and clean swimming pool, which is equipped by swim up bar, as the best spot for relaxing and taking pleasure of the most wanted Bintang beer.

The Management of Grand Istana Rama Hotel Kuta Bali is not only glad to know how much you admire our excellent service, but also how nice of you to praise our scrumptious breakfast that you have at our Samudera Restaurant. Samudera restaurant has various buffet breakfast such as: Indonesia dishes, eggs station, pancake station, noodle station, porridge station, dim sum, breads, desserts, and fresh fruits with stunning view of Kuta Beach. We appreciate your feedback about our value for money room rate. However, the reason we could proudly give you the competitive price, because your booking was made directly online through our reservation.

We look forward to see you again in the near future.


Best regards,




Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com

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738 - 744 of 1,168 reviews

Reviewed November 25, 2012 via mobile

We stayed at this hotel in early November for 5 nights. It's in a fantastic location - next door to the new beach mall, 5 mins walk from poppies and 10-15 mins walk along the beach to discovery mall. Throughout our stay the staff were lovely and quick to respond to any requests. We booked through booking.com and paid a fantastic rate but never felt as if we were second class, despite the experience of other reviewers. Our room was clean and comfortable, with no issues re hot water. Stayed in rm 313 (ground floor superior) which is located towards the front if the hotel and were never disturbed by the noise outside.

  • Stayed: November 2012
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1  Thank Bronwen01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this reviewResponded March 11, 2015

Dear Bronwen01,

First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel Kuta Bali during your vacation in Bali. We are contented to know that you have a lovely experience with our comfortably clean room as well as our lovely staffs. We are glad that you are satisfied with the nice touch by our quick response. It is our commitment to consistently maintain excellent service for our valued guests to make them feel like home.

Grand Istana Rama Hotel Kuta Bali is happy that you love our fantastic location, where is exactly in front of Kuta Beach, next to the biggest shopping center in Bali- Beachwalk and close to many places that can be visited for shopping or sightseeing. We appreciate your feedback about our value for money room rate. However, the reason we could proudly give you the competitive price, because your booking was made directly online through our reservation.

We are looking forward to see you again at Grand Istana Rama Hotel Kuta Bali.


Best regards,




Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2012

Like the hotel so much as it is so near to the Kuta beach. Just walk across the road and you reach the Kuta beach! Besides, it is only a few minutes walking distance to the BeachWalk mall. This is the hotel if you like beach and enjoy the shopping too. I would say that Kuta beach is the surfer paradise.

Overall, the staffs are friendly. During my stay, The hotel provides complimentary back massage and drinks daily. Besides, there is also a one time free banana boat ride including the free transport to the Tanjong Benoa beach. That is great!

Tips: remember to book your massage time earlier as there is only 2 staff (1 male and 1 female) available for the massage.

  • Stayed: November 2012, traveled with family
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Thank Cecelia77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this reviewResponded March 11, 2015

Dear Ms. Cecelia77,

Grand Istana Rama Hotel Kuta Bali is gratefully thankful for sharing your precious holiday experiences with us on Tripadvisor. We are gladly happy to acknowledge that we exceed your expectation during your stay with our friendly staff as well as our excellent services.

As the charming hotel with traditional Balinese design, Grand Istana Rama Hotel Kuta Bali is happy to have our awesome location, where is exactly in front of Kuta Beach as the paradise for surfers and next to the biggest shopping center in Bali- Beachwalk.

We are delighted to welcome you back at Grand Istana Rama Hotel Kuta Bali for your next visit to Bali.


Best regards,




Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2012

Stayed in this hotel from 12-16 Nov. Requested for a twin bed but on arrival was given a Queen bed. However, they promised to change our room to twin bed the next day. Room was ok but air-conditioner not working well. During our stay, one of the day our room's electricity was tripped. Location wise was good, near beach front and walking distance to Legian Street, Beach Walk, etc, etc. Breakfast just ok not many varieties. Will not go back to stay there.

  • Stayed: November 2012, traveled with family
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Thank Kimberly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

Everything about our 6 night stay was awesome. Our rooms were on the top floor. Always quiet with no disturbances. Very clean and well kept. Loved the staff. Everyone was so polite and friendly and they really show their appreciation when you greet them in Indonesian. That was so much fun. Room was huge with a lovely bathroom. The free cultural activities every morning were awesome. The pool was the best. Enjoyed the free beers every night. Loved the character of the hotel. I booked through Booking.com and had a really good deal. All of this & Kuta Beach right across the road. The Tequila Bar that runs along the road next to the pool is open 24 hours a day and is a very relaxing place, with entertainment provided every evening. Bagus sekali :)

Room Tip: Ask for a room with a balcony. I was on the higher floor, but made the most of the exercise I got by...
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  • Stayed: November 2012, traveled with friends
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1  Thank SusanWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this reviewResponded March 12, 2015

Dear Ms. Susan Wollongong,

Grand Istana Rama Hotel Kuta Bali is gratefully thankful for sharing your precious holiday experiences with us on Tripadvisor. We are pleased to know that you have a great experience with our spaciously clean and quiet room, our lovely bathroom as well as our polite and friendly staffs. We are gladly happy to acknowledge that we exceed your expectation during your stay with us.

We are happy to present our excellent location, where is located right in front of Kuta Beach and next to the biggest shopping center in Bali – Beachwalk. It is also easy for you to get to the other interesting places for shopping or sightseeing. Moreover, we are proud to present our 69 Tequila Bar where you can also get pleasure from the night live entertainment with the most wanted Bintang Beer.

As a part of our excellent services, we proudly present our Cultural Activities program for you to experience more of Bali. As the Balinese Style Hotel, Grand Istana Rama Hotel Kuta Bali is pleased to give you our nice ambiance in all hotel areas.

We appreciate your feedback about our value for money room rate. However, the reason we could proudly give you the competitive price, because your booking was made directly online through our reservation.

We hope that the all great experiences you have at Grand Istana Rama Hotel Kuta Bali will bring you back to stay at our hotel.

Best regards,


Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

we have just spent 6 nights in a garden suite and will be staying again next time were in Bali. the room itself was spacious and the bathroom is huge and the balcony with its private courtyard and manicured garden was beautiful. We payed $75/ night for our room booking through Agoda and it was worth every cent! Ive stayed at the Padma and Legian beach hotels for a lot more and the rooms aren't half as good.
Location, reception, garden, restaurant and staff are wonderful. The only thing this hotel needs is to spruce up the pool area, the pool itself is great and staff in pool bar terrific just the surrounds could do with a revamp.

Room Tip: cant go wrong with the garden suites.
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  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Debandglenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this reviewResponded March 12, 2015

Dear Ms. Debandglenn,

Thank you for spending your valuable time to share your experiences during your stay at Grand Istana Rama Hotel Kuta Bali. We are more than happy to know that you have an enjoyable stay in our spacious Garden Suite room with the huge bathroom as well as surrounded by beautifully tropical garden, as the place to feel the quiet ambiance after your tiring activities during the day. We are appreciatively thankful for your admirable praise for our wonderful staff. It is our commitment to consistently maintain excellent service for our valued guests to make them feel like home.

Grand Istana Rama Hotel Kuta Bali is happy that you love our precious location, where is exactly in front of Kuta Beach and next to the biggest shopping center in Bali- Beachwalk. We are more than happy to know that you also enjoy our cozy Samudera Restaurant and our great swimming pool, which is equipped by swim up bar, as the best spot for relaxing and taking pleasure of the most wanted Bintang beer. We are glad that you are satisfied with the nice touch by our terrific pool bar staffs.

We appreciate your feedback about our value for money room rate. However, the reason we could proudly give you the competitive price, because your booking was made directly online through our reservation.

We look forward to see you again in the near future.

Best regards,


Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012 via mobile

We would definitely stay here again. Our room was located at the back of the hotel so it was nice & quiet. Straight across the road from the beach which was great. Also right next door to the new Beachwalk shopping centre with great new restaurants & cafes.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Lillabet75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this reviewResponded March 12, 2015

Dear Ms. Lillabet75,

First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel Kuta Bali during your vacation in Bali. We are pleased to know that you take pleasure of our nice and quiet room. We are gladly happy to acknowledge that we exceed your expectation during your stay with us. It is our commitment to consistently maintain excellent service for our valued guests.

Grand Istana Rama Hotel Kuta Bali is happy to have our precious location, where is exactly in front of Kuta Beach and next to the biggest shopping center in Bali- Beachwalk. It is also easy for you to get to the other interesting places for shopping or sightseeing.

We are gladly happy that you will come back to Grand Istana Rama Hotel Kuta Bali. In fact, the reason we could proudly give our guests the competitive price, because the booking was directly through our reservation.

We look forward to see you again in the near future.

Best regards,


Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Istana Rama Hotel Bali

Address: Jalan Pantai Kuta, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta District > Kuta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Kuta
#18 On the Beach Hotel in Kuta
#41 Luxury Hotel in Kuta
#48 Spa Hotel in Kuta
Price Range: $41 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Istana Rama Hotel Bali 4*
Number of rooms: 150
Official Description (provided by the hotel):
Grand Istana Rama Hotel Kuta Bali as a four star hotel with excellent location on Kuta's superb beach - offers convenience, relaxation and some of the best surfing in the world, just a few step from your door. You just need around 15 minutes drive from Ngurah Rai International Ariprot. Grand Istana Rama Hotel Kuta Bali is within walking distance to international shops of Kuta Square, entertainment venues of Jalan Legian, Poppies Lane and next to the biggest shopping center in Bali - Beachwalk. Grand Istana Rama Hotel Kuta Bali has 150 renovated rooms that consist of Superior Room Upper Floor, Superior Room Ground Floor, Deluxe Room, and Garden Suite, which is sets in 1.7 Hectares of lush tropical gardens for your delightful Bali accommodation. All rooms and exterior spaces reflect the charm and fascination of Bali. As the Balinese style hotel, Grand Istana Rama has a stunning Samudera Restaurant, 69 Tequila Bar, and Ayodya Pool Bar. Samudera Restaurant offers Balinese and International cuisine, with a tropical ambiance. Wherein,for music lovers you can enjoy our live entertainment and sunset session with signature cocktails at 69 Tequila Bar. Grand Istana Rama Hotel features four Meeting Rooms that can cater for up to 30 - 250 attendees for conferences, gatherings, meetings, and weddings. Grand Istana Rama Hotel Kuta Bali as the endlessly happening hotel offers you the long lasting memories during your holiday in Bali. ... more   less 
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Also Known As:
Grand Istana Rama Kuta
Grand Istana Rama Hotel Bali Kuta

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