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“will definitely stay again”

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Grand Istana Rama Hotel Bali
Ranked #65 of 251 Hotels in Kuta
Perth, Western Australia, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“will definitely stay again”
Reviewed November 17, 2012

we have just spent 6 nights in a garden suite and will be staying again next time were in Bali. the room itself was spacious and the bathroom is huge and the balcony with its private courtyard and manicured garden was beautiful. We payed $75/ night for our room booking through Agoda and it was worth every cent! Ive stayed at the Padma and Legian beach hotels for a lot more and the rooms aren't half as good.
Location, reception, garden, restaurant and staff are wonderful. The only thing this hotel needs is to spruce up the pool area, the pool itself is great and staff in pool bar terrific just the surrounds could do with a revamp.

Room Tip: cant go wrong with the garden suites.
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debandglenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this review, March 12, 2015
Dear Ms. Debandglenn,

Thank you for spending your valuable time to share your experiences during your stay at Grand Istana Rama Hotel Kuta Bali. We are more than happy to know that you have an enjoyable stay in our spacious Garden Suite room with the huge bathroom as well as surrounded by beautifully tropical garden, as the place to feel the quiet ambiance after your tiring activities during the day. We are appreciatively thankful for your admirable praise for our wonderful staff. It is our commitment to consistently maintain excellent service for our valued guests to make them feel like home.

Grand Istana Rama Hotel Kuta Bali is happy that you love our precious location, where is exactly in front of Kuta Beach and next to the biggest shopping center in Bali- Beachwalk. We are more than happy to know that you also enjoy our cozy Samudera Restaurant and our great swimming pool, which is equipped by swim up bar, as the best spot for relaxing and taking pleasure of the most wanted Bintang beer. We are glad that you are satisfied with the nice touch by our terrific pool bar staffs.

We appreciate your feedback about our value for money room rate. However, the reason we could proudly give you the competitive price, because your booking was made directly online through our reservation.

We look forward to see you again in the near future.

Best regards,


Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,089 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
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English first
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 15, 2012 via mobile

We would definitely stay here again. Our room was located at the back of the hotel so it was nice & quiet. Straight across the road from the beach which was great. Also right next door to the new Beachwalk shopping centre with great new restaurants & cafes.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lillabet75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this review, March 12, 2015
Dear Ms. Lillabet75,

First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel Kuta Bali during your vacation in Bali. We are pleased to know that you take pleasure of our nice and quiet room. We are gladly happy to acknowledge that we exceed your expectation during your stay with us. It is our commitment to consistently maintain excellent service for our valued guests.

Grand Istana Rama Hotel Kuta Bali is happy to have our precious location, where is exactly in front of Kuta Beach and next to the biggest shopping center in Bali- Beachwalk. It is also easy for you to get to the other interesting places for shopping or sightseeing.

We are gladly happy that you will come back to Grand Istana Rama Hotel Kuta Bali. In fact, the reason we could proudly give our guests the competitive price, because the booking was directly through our reservation.

We look forward to see you again in the near future.

Best regards,


Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 14, 2012

We only spend 1 night prior to departing Bali. It's a big hotel in a beautiful garden. Just cross the road and you're on the beach. Reception was very helpful in advising departure time and reserving a cab to the airport.
Our room was OK, bed was comfortable, small bath and a bit smelly. The only downside were all the mosquitoes in the room, lots of blood stains on the wall from killed mosquitoes. We sprayed almost a whole can of repellent to get rid of the mosquitoes, and still heard many during the night.

Breakfast was a bit overpriced, but it's convenient to have it at your hotel instead of looking around for a place to eat.

Closeness to the beach is an absolute plus!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kirsten B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this review, March 12, 2015
Dear Ms. Kirsten B,

Grand Istana Rama Hotel Kuta Bali would like to gratefully thank you for sharing your precious holiday experiences with us. We are pleased to know that you have a great experience with our comfortable bed as well as our very helpful staffs. It is our commitment to consistently maintain excellent service for our valued guests to make them feel like home.

As the charming hotel with traditional Balinese design, Grand Istana Rama Hotel Kuta Bali is happy to have our awesome location, where is exactly in front of Kuta Beach and next to the biggest shopping center in Bali- Beachwalk. We are pleased to know that you take pleasure of our massively beautiful garden.

Thank you for your concern regarding the bathroom and mosquitoes. We ensure you that the problems were completely solved and we consistently maintain our high standard of cleanliness to avoid the same problem in the future.

We are looking forward to welcome you back to Grand Istana Rama Hotel Kuta Bali to create another perfect holiday for you.

Best regards,


Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanjing, Jiangsu, China
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 8, 2012

The grounds are gorgeous here. We stayed here four nights, two in the garden section and two on the cheaper second floor in the back. The garden section is really cool, we had our own private tiny front garden with a gate so we could close off the world. The second floor seems to be where they stick the loud and obnoxious folks - lots of partiers on all sides who were loud into the night. The pool was very nice though, and the breakfast buffet isn't bad.

Room Tip: Aim for the garden rooms for a quieter, more relaxed atmosphere.
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this review, March 12, 2015
Dear Ms. Anna R,

Grand Istana Rama Hotel Kuta Bali is gratefully thankful for sharing your precious holiday experiences with us on Tripadvisor. We are gladly happy to acknowledge that we exceed your expectation during your stay with us, as it is our commitment to consistently maintain excellent service for our valued guests. We are pleased that you are satisfied with our spaciously clean Garden Suite room.

We are pleased to know that you take pleasure of our massively beautiful garden. We hope that it would be the most memorable moment during your holiday in Bali. We are looking forward to welcome you back at Grand Istana Rama Hotel Kuta Bali to create another perfect holiday for you.

Best regards,


Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth/West Australia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 8, 2012

It may be that booking a good deal via Agoda.com annoys the staff here.
The inflexibility and indifference of the staff on check-in was the first indicator. On arrival @ 1230, there was no room available, although this old & tired 'hotel' was 85% occupancy the previous day.
One staff member to service approx. 12 check-in guests, while various management? people appeared, strolled and disappeared behind her, shows this 'hotel's' lack of care.
The rooms are small and the bathrooms tiny. The bathroom had mould.
Various phone calls, TO MY NAME, attempting to sell services, tours & property were sent to the room. The 'hotel' is either corruptly on-selling their guest list or their internal security is useless.
Inside the security boom-gate are a number of sit-around people who are allowed to tout for business on the property. This usually indicates kick backs, and therefore corruption.
Money has obviously been spent on the bars facing the street; maybe some should have been spent on management and cleaning. Or on teaching the staff that attending to their mobile phones doesn't provide customer service.
With the spacious Beachwalk & Sheraton development next door, this old & tired facility will soon disappear. That would be a 5-Star decision!

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RedMerlot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kuta hotels

Tokyo, Japan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 6, 2012

The place was awesome, the pool was great and the tequila bar on the side of the hotel was so cool! The hotel was convenient to everything, its near at all the famous restaurant, convinient store, fast food and market, and the ocean is just walk by infront of the hotel :) my friends and I really had fun, the only thing I can complain was their key card it couldn't open our room and we had to go to the front desk just to complain bcuz the phone at the corridor wasn't working and we did that for four times since we stayed there for 4 nights and 5 days, but the rest was an awesome and memorable vacation for all of us :)

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rei s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this review, March 12, 2015
Dear Ms. Rei S,

Grand Istana Rama Hotel Kuta Bali would like to gratefully thank you for sharing your precious holiday experiences with us. We are gladly contented to know that you have a lovely experience with our awesome ambiance. We are happy that you love our fabulous location, where is exactly in front of Kuta Beach and next to the biggest shopping center in Bali- Beachwalk.

Grand Istana Rama Hotel Kuta Bali is delighted to know that you also love our huge swimming pool, which is equipped by swim up bar, as the best spot for relaxing and taking pleasure of the most wanted Bintang beer. We are also contented that you love to hangout at our cool 69 Tequila Bar where you can enjoy your evening with your family or friends with beautiful view of Kuta Beach.

We appreciate your feedback on our room key. For your information, we can only make one key for each rooms, it is because the system can not duplicate it as it will block the first key.


Best regards,



Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 4, 2012

Fabulous location opposite beach & next door to shopping mall & poppie lane II. Staff very helpful & friendly. Resort is lovely rooms spacious & clean. Pool with swim up bar all good just a little tired looking. Location & price makes up for all shortcomings re:tired looking. Breakfast okay for $8 but found better at other locations. Everything within walking distance. We thoroughly enjoy our stay & would definitely stay there again...

Room Tip: Ground floor much better, no lifts.
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gatehouse51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
girh, Director of Sales at Grand Istana Rama Hotel Bali, responded to this review, March 12, 2015
Dear Gatehouse51,

Grand Istana Rama Hotel Kuta Bali would like to gratefully thank you for sharing your precious holiday experiences with us. We are pleased to know that you have a great experience with our fantastically friendly and helpful staffs, it is our commitment to consistently maintain excellent service for our valued guests to make them feel like home.

Grand Istana Rama Hotel Kuta Bali is happy that you love our fabulous location, where is exactly in front of Kuta Beach and next to the biggest shopping center in Bali- Beachwalk as well as near to Legian street as the center of night life in Kuta. It is also easy for you to get to the other interesting places for shopping or sightseeing.

Grand Istana Rama Hotel Kuta Bali is delighted to know that you also love our huge swimming pool, which is equipped by swim up bar, as the best spot for relaxing. Moreover, we are contented to know that you love our spaciously clean rooms that are surrounded by our massively lush tropical garden that gives the serenity during your rest and relax period.

We appreciate your feedback about our value for money room rate. In fact, the reason we could proudly give you the competitive price, because your booking was made directly through our reservation.

We are sincerely pleased to know that you will be coming back to Grand Istana Rama Hotel Kuta Bali, and we are looking forward to welcome you back for your next visit.


Best regards,




Bianca Rosetta
Sales & Marketing Manager
Grand Istana Rama Hotel
Jl. Pantai Kuta - Kuta , Denpasar-Bali
Telp : (62-361) 752208 Fax : (62-361) 753178
Email : sm@grandistanarama.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Istana Rama Hotel Bali

Property: Grand Istana Rama Hotel Bali
Address: Jalan Pantai Kuta, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Kuta
#17 On the Beach Hotel in Kuta
#39 Luxury Hotel in Kuta
#45 Spa Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Istana Rama Hotel Bali 4*
Number of rooms: 150
Official Description (provided by the hotel):
Grand Istana Rama Hotel Kuta Bali as a four star hotel with excellent location on Kuta's superb beach - offers convenience, relaxation and some of the best surfing in the world, just a few step from your door. You just need around 15 minutes drive from Ngurah Rai International Ariprot. Grand Istana Rama Hotel Kuta Bali is within walking distance to international shops of Kuta Square, entertainment venues of Jalan Legian, Poppies Lane and next to the biggest shopping center in Bali - Beachwalk. Grand Istana Rama Hotel Kuta Bali has 150 renovated rooms that consist of Superior Room Upper Floor, Superior Room Ground Floor, Deluxe Room, and Garden Suite, which is sets in 1.7 Hectares of lush tropical gardens for your delightful Bali accommodation. All rooms and exterior spaces reflect the charm and fascination of Bali. As the Balinese style hotel, Grand Istana Rama has a stunning Samudera Restaurant, 69 Tequila Bar, and Ayodya Pool Bar. Samudera Restaurant offers Balinese and International cuisine, with a tropical ambiance. Wherein,for music lovers you can enjoy our live entertainment and sunset session with signature cocktails at 69 Tequila Bar. Grand Istana Rama Hotel features four Meeting Rooms that can cater for up to 30 - 250 attendees for conferences, gatherings, meetings, and weddings. Grand Istana Rama Hotel Kuta Bali as the endlessly happening hotel offers you the long lasting memories during your holiday in Bali. ... more   less 
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Also Known As:
Grand Istana Rama Kuta
Grand Istana Rama Hotel Bali Kuta

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