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Alexandra

So helpful

5.0 of 5 bubblesReviewed May 3, 2019via mobile
I’ve visited Bali many times and it was my partners first time so I thought I’d stay right in Kuta (I’ve never stayed right in kuta before) and we were sooo pleasantly surprised. Zia is so close to everything (we walked most places) but is down a little street just off the “main strip” so it’s really not that noisey, we weren’t bothered by it at all. The receptionists were extremely helpful with ANYthing we needed or asked (or lost haha) HIGHLY RECOMMENDED!
Date of stay: May 2019
Trip type: Traveled as a couple
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Reviewed April 22, 2019 via mobile

I booked a room here for 4 days and we get the room on the second floor (0238, as per our request smoking room). Trisna is the staff who was handle our checked in and give the nice first impression of this hotel. Overall, the hotel was good. Located on the heart of kuta. Will recommend this hotel to my family Bangladesh. Nice to be part of your guest, ZIA

Date of stay: April 2019
Trip type: Traveled with friends
Thank nazmul81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 22, 2019

We stayed at Zia Kuta from 4th to 9th, well the hotel was good though the Lobby and restaurant was quite small. We had four rooms the cleanliness of the room was good! Myself being a Hotelier had to make noise for Cracked wash basin, AC cooling and the used Linen on check in, the staff at front office and Housekeeping was good and anticipating.
Due to Swimming Pool being at the 7th floor our Corridor at the 6th floor has seepage, the hotel is surely due for renovation.
We had only Breakfast at the hotel being from India had nothing to eat all five days we 2 of us ended up having only bread butter and fruits, the food preparation was very bland. the staff at the F&B should smile in the morning which was lacking.

Special thanks to Harish at front desk.

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Service
Thank Travelero9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 19, 2019

Room and Bathroom is clean & location is great. That's all the positive things that I can say about Zia....
I didn't have a great 3 night stay at this hotel and it's mainly due to the lack of English speaking staff. Numerous things wrecked the start of my holiday, thankfully the other 2 hotels I stayed after were amazing.
Firstly I arranged an Airport Pickup and they didn't come...... I did get an apology & a letter for the miss understanding...?? after they reviewed the exchanged emails.
Secondly at check in they wanted to charge me again for my room even though I booked a package through Expedia.
Thirdly the Breakfast didn't look that great, so 1 morning we ordered of the menu Eggs Benedict & Cappacinos. So I went to Reception to pay & it took 4 Staff members to communicate that I "Already have eaten"....... "Want to pay"..... 4 Staff...??
Fourthly the Massage....... a dingy converted hotel room, on the ground floor behind the kitchen, in the Staff Only Area... with girls that don't speak English.... we had 2 massages and I paid the girls & gave them $5 tips....!! my other half comes up to the room and askes if I've paid, I said yes plus a tip... He said it's not enough there downstairs waiting for me I owe 5000 rupiah..... 50c.... don't know how that was possible she wrote a charge note & counted out the money I gave her... just found it a bit ridiculous and embarrassing....
So all in all if you want a cheap clean room in a good location stay here just don't expect anything more.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank DdianaMm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 17, 2019 via mobile

This is one of the best hotel that I have been in Bali. It’s very clean and cozy hotel and All the staff are very friendly and helpful specially these 4 guys Trisna, Dinda, Februar and Wirawan. They help me and serve me whenever I want anything not just inside the hotel even if I askEd them about something nearby. So I’m grateful for the time I spent with you and I wish to be with you again.

Date of stay: April 2019
Trip type: Traveled solo
Thank حمد ا
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 16, 2019 via mobile

I love staying at this hotel. The location is in the middle of kuta and Kartika Plaza Street. The room is not very spacious but still comfy. They have a pool and gym free access if you stayed at this hotel. The staff was very friendly and helpful. When I stayed there, my room is in the end corner of the hotel which I need to walk far from the lift, or take the stairs for the faster road. For me, it’s not a problem. But I go there with my grandmother and she can't walk too far or go upstairs. They also provide a rental bike which you can order from applications. Overall, I really enjoyed staying in this hotel and definitely will come back.

Date of stay: September 2018
Trip type: Traveled with family
Thank Devina J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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