The best massage which I ever had. Clean, nice music, and amazing Staff. Specially Retno. I spend... read more
The best massage which I ever had. Clean, nice music, and amazing Staff. Specially Retno. I spend... read more
Love the ginger lime tea. Love the massage. Love the relaxing time that i spent for 60 minutes full... read more
I book the spa for 22.00 pm, just an hour before they closed, but they’re still wait for me patiently. They serve cold lemongrass drink that help me sooth my throat. The massage is good, the ambience is nice, the place is clean. At last, they offered me warm ginger drink. It’s a good way to complete my day.
Dear Mr/s. danie_paskha,
Thank you for taking time to share your great review. We are glad to read that you had enjoye our Spa. We are looking forward to welcoming you again soon.
Sincerely,
I Wayan Karta
General Manager
08/2016 첫방문 이후 재방문 했습니다.
역시 만족스럽고 좋았습니다. 시설이 깨끗하고 고급스러우며, 압이 쎄진 않으나 편안해지는 마사지였습다. 인도네시아에서 많은 마사지샵을 다녀봤으나 일부러 시간내서 재방문한 곳은 처음이었습니다. 정말 만족했어요 ^^
Our couple was really satisfied. Everything is just perfect.
Dear customer,
Thank you for taking the time to review on trip advisor.We are very happy to do the best for you. One thing we always wait is your arrival to visit again Suma spa.
Once again thank you for giving a positive comment to our company.
Have a great day :)
Best Regard,
I wayan Karta
General Manager
The session that I had was quite good in the very beginning and towards the end (facial session). The massage starts nicely, then the therapist might be a bit tired, so the pressure was a softer compare. But overall experience is quite good.
Anyway, the waiting area is hot in the afternoon.
Dear Ms Lindayunitan,
Warmest greeting from Suma Spa ,at Fontana Hotel Bali,
Thank you for taking the time to give a review on Trip Advisor.We are very glad provide the best service to you.Your positive comments for treatment at Suma Spa will always be improved.especially in pressure ,to stay consistent.
regarding the waiting room,we apologize for making you uncomfortable.becouse we are on the top floor and all around us is glass,so the atmosphere is a bit hot.Once again we apologize.
Thank you for the suggestion and comments,we really appreciate it.Suma Spa really hope that you can come back to the spa and try another treatment.
Thank you so much and wish you a very good day.
Best regard,
I Wayan Karta
General Manager
I had a good time at the spa before my flight. The spa is a place with atmosphere,and the massage made me relax and refresh.
Dear Emiemi810,
Thank you for taking the time to give a review on trip Advisor.We are very pleased to be able to provide the best service for you.In addition to providing spa treatment services,Suma Spa also has good quality spa product that not much owned by another spa in Bali.Suma Spa hopes to meet you again in your next visit.
Thank you so much and have a good day :)
Warmest regard,
I Wayan Karta
General Manager
Very enjoyable and recomended,thank you fanny and erna for your best treatment for me and my partner ,we will come back again....see you....:)
Dear Mutiaracahya14,
Warmest greeting from Suma Spa,Fontana hotel Bali@phmcollection.com.
Glad to have a review from you.Suma Spa will always welcome you to indulge your body and mind.Please do not hesitate to contact us to get the best spa treatment.Your satisfaction is our goals.
Thank you and have a good day :)
Warmest regard,
I Wayan Karta
General Manager
Me and my partner try this Spa, recoment by a friend . Amazing experience, the tetapis train very well. They know what their doing. Very professional. I will definitely come again. Very recommended.
Dear Romeo085,
Warmest greeting from Suma Spa.
We are glad to have a great review from you.An excellent comment toward spa treatment and spa therapist.We please you to come again and try our another spa treatment.
Thank you.
Regard
I Wayan Karta
General Manager