The best massage which I ever had. Clean, nice music, and amazing Staff. Specially Retno. I spend... read more
The best massage which I ever had. Clean, nice music, and amazing Staff. Specially Retno. I spend... read more
Love the ginger lime tea. Love the massage. Love the relaxing time that i spent for 60 minutes full... read more
The session that I had was quite good in the very beginning and towards the end (facial session). The massage starts nicely, then the therapist might be a bit tired, so the pressure was a softer compare. But overall experience is quite good.
Anyway, the waiting area is hot in the afternoon.
Dear Ms Lindayunitan,
Warmest greeting from Suma Spa ,at Fontana Hotel Bali,
Thank you for taking the time to give a review on Trip Advisor.We are very glad provide the best service to you.Your positive comments for treatment at Suma Spa will always be improved.especially in pressure ,to stay consistent.
regarding the waiting room,we apologize for making you uncomfortable.becouse we are on the top floor and all around us is glass,so the atmosphere is a bit hot.Once again we apologize.
Thank you for the suggestion and comments,we really appreciate it.Suma Spa really hope that you can come back to the spa and try another treatment.
Thank you so much and wish you a very good day.
Best regard,
I Wayan Karta
General Manager
I had a good time at the spa before my flight. The spa is a place with atmosphere,and the massage made me relax and refresh.
Dear Emiemi810,
Thank you for taking the time to give a review on trip Advisor.We are very pleased to be able to provide the best service for you.In addition to providing spa treatment services,Suma Spa also has good quality spa product that not much owned by another spa in Bali.Suma Spa hopes to meet you again in your next visit.
Thank you so much and have a good day :)
Warmest regard,
I Wayan Karta
General Manager
Very enjoyable and recomended,thank you fanny and erna for your best treatment for me and my partner ,we will come back again....see you....:)
Dear Mutiaracahya14,
Warmest greeting from Suma Spa,Fontana hotel Bali@phmcollection.com.
Glad to have a review from you.Suma Spa will always welcome you to indulge your body and mind.Please do not hesitate to contact us to get the best spa treatment.Your satisfaction is our goals.
Thank you and have a good day :)
Warmest regard,
I Wayan Karta
General Manager
Me and my partner try this Spa, recoment by a friend . Amazing experience, the tetapis train very well. They know what their doing. Very professional. I will definitely come again. Very recommended.
Dear Romeo085,
Warmest greeting from Suma Spa.
We are glad to have a great review from you.An excellent comment toward spa treatment and spa therapist.We please you to come again and try our another spa treatment.
Thank you.
Regard
I Wayan Karta
General Manager
wonderful spa
gr8 reception...all eversmiling...I remember priti and her wonderful attitude towards taking care of all details
the tea which they serve was good too.
highly recommended.
plz do try once u are in bali
Dear 27Manisha27,
Warmest greeting from Suma Spa@fontanahotelbali.
Thank you for your great review for our spa.We always keep our services to all spa guest.mentioning the ginger tea that we served is appreciated.we will waiting for your next treatment.
Thank you and have a great day.
Best regard,
I Wayan Karta
General Manager
The music made my mind relaxing the room just good the service very good.not really good in term of how they do massaging need more trained i was confused whay type the therapist do in massaging? Is bali way international way or traditional way?
Dear Phocut,
Warmest greeting from Suma Spa@fontanahotel bali.
Glad to hearing your review and treatment to Suma Spa.We will continue to train to improved quality of our services. We hope to see you again at our spa for the next visit.
Thank you and have a good day.
Best regard,
I Wayan Karta
General Manager