The best massage which I ever had. Clean, nice music, and amazing Staff. Specially Retno. I spend... read more
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Suma Spa
#30 of 172 Spas & Wellness in Kuta
Jalan Dewi Sri, Kuta 80361, Indonesia
Open today: 8:00 AM - 11:00 PM
Review Highlights
“Enjoy all the zen time”
Love the ginger lime tea. Love the massage. Love the relaxing time that i spent for 60 minutes full... read more
adhidaz
via mobile
phocut
Jakarta, Indonesia
81
Got the body massage n faciall here it is pretty good, the music was very relaxing my mind.will i come againn?
Review of Suma Spa
via mobile Date of experience: May 2017
Thank phocut
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12 - 17 of 73 reviews
tinasP4223BM
North Vancouver, Canada
62
it was beautiful and motive street, go there and enjoy.you can reserve tours there .there are many restaurants.
Date of experience: January 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
surya a
1
via mobile
I really feel a difference in myself, very fresh and comfortable with friendly waitress. This is a memorable experience when i was in Bali and if i remember Bali for sure I will remember the experience at the Suma SPA.
Date of experience: January 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded January 26, 2017
Dear Surya a,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection !
Thank you very much for taking time to write your great review on tripadvisor. We are glad to know that you had a fantastic spa experience in our sanctuary, Suma Spa.
We always takes note of the comment in reference to our facilities, which will assist in our continuous effort to improve our services and products.
Once again, thank you very much for choosing Suma Spa during your recent visit in Bali.
We certainly hope you will choose Suma Spa again on your next visit to Bali.
Warm regards,
Budhiratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Angela01234
Newcastle, Australia
15283
via mobile
Went here because we were staying at the hotel and got a discounted rate. Chose the 2hr zen massage + facial. I really enjoyed it. The room was clean, tidy and large. The staff were quiet and helpful. Would love to go again.
Date of experience: January 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded January 5, 2017
Dear Angela,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for sharing and letting us know about your recent experience with Suma Spa by this review. We are glad to know that you enjoyed our spa treatment, the atmosphere, and also the service given by our staff.
High appreciate for your positive feedback and the entire team will strive to provide best quality service to our valuable guest like you.
On behalf of Suma Spa at Fontana Hotel Bali, a PHM Collection, we look forward to serve you again for another amazing treatment in the near future.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zhang D
3
via mobile
I don't like therapists talking each other in a low voice while doing massages on my partner and me. It seemed they did not care about us and did not respect us.
Date of experience: December 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded January 2, 2017
Dear Zhang D,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you for taking time to share your feedback regarding suma spa. Kindly accept our sincerest apologies regarding to our staff.
We are highly appreciated to your concern. We will make sure it will not happen again.
if you give us a chance to earn back your trust. I can assure you that we will do our best to give you the great spa experience.
All your feedback highly appreciated. Hopefully we can serve you again for another treatment in the near future.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ariaka N
1
via mobile
Great service..i feel so relax..two hours treatment make me like a king.i love it..thanks so much.will be back soon
Date of experience: December 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded December 5, 2016
Dear Ariyaka, Warmest greetings from Suma Spa, Fontana Hotel Bali, a PHM Collection ! Thank you for taking the time to share your great review about your recent visit to Suma Spa on Tripadvisor.
It is wonderful to hear that you really enjoyed our spa treatment. All your great feedback highly appreciated.
We look forward to welcoming you again at Suma Spa.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.