The best massage which I ever had. Clean, nice music, and amazing Staff. Specially Retno. I spend... read more
49
16
6
2
0
Suma Spa
#30 of 172 Spas & Wellness in Kuta
Jalan Dewi Sri, Kuta 80361, Indonesia
Open today: 8:00 AM - 11:00 PM
Review Highlights
“Enjoy all the zen time”
Love the ginger lime tea. Love the massage. Love the relaxing time that i spent for 60 minutes full... read more
adhidaz
via mobile
surya a
1
Related to items you viewed
Reviews (73)
Filter reviews
73 results
Traveler rating
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
49
16
6
2
0
See what travelers are saying:
Updating list...
14 - 19 of 73 reviews
Angela01234
Newcastle, Australia
15283
via mobile
Went here because we were staying at the hotel and got a discounted rate. Chose the 2hr zen massage + facial. I really enjoyed it. The room was clean, tidy and large. The staff were quiet and helpful. Would love to go again.
Date of experience: January 2017
Ask Angela01234 about Suma Spa
Thank Angela01234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded January 5, 2017
Dear Angela,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for sharing and letting us know about your recent experience with Suma Spa by this review. We are glad to know that you enjoyed our spa treatment, the atmosphere, and also the service given by our staff.
High appreciate for your positive feedback and the entire team will strive to provide best quality service to our valuable guest like you.
On behalf of Suma Spa at Fontana Hotel Bali, a PHM Collection, we look forward to serve you again for another amazing treatment in the near future.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zhang D
3
via mobile
I don't like therapists talking each other in a low voice while doing massages on my partner and me. It seemed they did not care about us and did not respect us.
Date of experience: December 2016
Ask Zhang D about Suma Spa
Thank Zhang D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded January 2, 2017
Dear Zhang D,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you for taking time to share your feedback regarding suma spa. Kindly accept our sincerest apologies regarding to our staff.
We are highly appreciated to your concern. We will make sure it will not happen again.
if you give us a chance to earn back your trust. I can assure you that we will do our best to give you the great spa experience.
All your feedback highly appreciated. Hopefully we can serve you again for another treatment in the near future.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ariaka N
1
via mobile
Great service..i feel so relax..two hours treatment make me like a king.i love it..thanks so much.will be back soon
Date of experience: December 2016
Ask Ariaka N about Suma Spa
Thank Ariaka N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded December 5, 2016
Dear Ariyaka, Warmest greetings from Suma Spa, Fontana Hotel Bali, a PHM Collection ! Thank you for taking the time to share your great review about your recent visit to Suma Spa on Tripadvisor.
It is wonderful to hear that you really enjoyed our spa treatment. All your great feedback highly appreciated.
We look forward to welcoming you again at Suma Spa.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ivan Y
72
Great service. Very cozy. Every minute spent in this spa is worth any money. A very wide range of services, ranging from facial masks to massage the whole body with scrub. My wife really liked it. I recommend.
Отличный сервис. Очень уютно. Каждая минута проведённая в этом спа-салоне стоит любых денег. Очень широкий спектр услуг, начиная от маски лица до массажа всего тела со скрабом. Моей жене очень понравилось. Рекомендую.
Date of experience: August 2016
Ask Ivan Y about Suma Spa
Thank Ivan Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded October 10, 2016
Dear Ivan Y,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for taking time to write your great review on Tripadvisor. We are very glad to know that your wife had a fantastic spa experience in our sanctuary, Suma Spa.
We always strive to provide the highest quality of service to all of our guests.
Once again thank you very much for choosing Suma Spa during your visit in Bali.
We certainly hope you will choose Suma Spa again on your next visit to Bali.
Warm regards,
Budhiratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
YLH85215
Tainan, Taiwan
153
The environment is beautiful and provides a sense of tranquility. The essence oil smells good and you can choose one out of three. Customers need to fill out a questionnaire first in order to know their request. My friend and I had the Herbal Fatique Reliever treatment. Our experience was quite nice and relaxing. And I like the drink they provided. They also provide free pick-up and return service to our hotel.
Date of experience: August 2016
Ask YLH85215 about Suma Spa
Thank YLH85215
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded August 29, 2016
Dear Yu Ling H,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for taking time to write your great review on tripadvisor. We are glad to learn that you and your friend had a fantastic spa experience in our Suma Spa.
We always takes note of the comment in reference to our facilities, which will assist in our continuous effort to improve our services and products.
Once again, thank you very much for choosing Suma Spa during your recent visit in Bali.
We certainly hope you will choose Suma Spa again on your next visit to Bali.
Warm Regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.