The best massage which I ever had. Clean, nice music, and amazing Staff. Specially Retno. I spend... read more
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Suma Spa
#30 of 172 Spas & Wellness in Kuta
Jalan Dewi Sri, Kuta 80361, Indonesia
Open today: 8:00 AM - 11:00 PM
Review Highlights
“Enjoy all the zen time”
Love the ginger lime tea. Love the massage. Love the relaxing time that i spent for 60 minutes full... read more
adhidaz
via mobile
Ivan Y
72
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18 - 23 of 73 reviews
YLH85215
Tainan, Taiwan
153
The environment is beautiful and provides a sense of tranquility. The essence oil smells good and you can choose one out of three. Customers need to fill out a questionnaire first in order to know their request. My friend and I had the Herbal Fatique Reliever treatment. Our experience was quite nice and relaxing. And I like the drink they provided. They also provide free pick-up and return service to our hotel.
Date of experience: August 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded August 29, 2016
Dear Yu Ling H,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for taking time to write your great review on tripadvisor. We are glad to learn that you and your friend had a fantastic spa experience in our Suma Spa.
We always takes note of the comment in reference to our facilities, which will assist in our continuous effort to improve our services and products.
Once again, thank you very much for choosing Suma Spa during your recent visit in Bali.
We certainly hope you will choose Suma Spa again on your next visit to Bali.
Warm Regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RubyRoxie
103
via mobile
Suma spa is a beautiful, peaceful space on the roof of the Fontana hotel. We indulged in a mangosteen 2hr massage and facial special which cost us 200,000idr ( about $20), we were advised that this was a special price but we had just massages there for 150,000idr ($15) on two other occasions. The rooms are traditionally decorated with a bath and shower. We were given paper knickers and a robe. Our treatment started with a flowered foot bath and the chiming of a small bell. This was definitely the best value spa treatment we experienced this trip.
Date of experience: August 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded August 29, 2016
Dear Ruby Roxie,
Warmest greeting from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for choosing Suma Spa during your time in Bali. We really appreciate you taking the time to outline your experience here on TripAdvisor.
We are delighted to learn that you enjoyed your visit to Suma Spa. It is our pride that you love our service with affordable price as well as our facilities. All your great feedback is highly appreciated and we will share to our team, so they know that their hard work did not go unnoticed.
We do hope to have the opportunity to welcoming you back for another amazing treatment.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sondangsiregar62
Jakarta, Indonesia
1
I am Living in Jakarta and I come to Bali every quarter and I tried Suma Spa for their excellent massage . You should try this Spa if you come to Bali.
Date of experience: July 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded August 18, 2016
Dear Sondangsiregar62,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for your visit and sharing your experiences with us on Tripadvisor.
It is wonderful to hear that you really enjoyed our spa treatment. All your great feedback highly appreciated..
On behalf of Suma Spa, we look forward to serve you again for another treatment in the near future.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Xtha L
Buleleng, Bali, Indonesia
2
My very first time going to this spa since my friend recommended it to me and it was so unforgettable!
Date of experience: July 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded August 8, 2016
Dear Xtha L,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for choosing Suma Spa and for sharing your experiences with us on Tripadvisor. It is wonderful to hear that you really enjoyed our spa treatment.
All your wonderful feedback is highly appreciated and we will share to our team.
Once again, thank you very much to visited Suma Spa.
We look forward to welcoming you again at Suma Spa.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
501wahyug
Denpasar, Indonesia
1
I had an appoinment with one of my client at Sunny 16 Cafe (located at the first floor), but after more than 1 hour waiting, my client canceled it. what a bad day until i decided to try a massage at suma spa, friendly staff, good vibe, and the most important is the best relaxation massage ! 2 hours massage and i forget about the bad day!
Date of experience: July 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fontanahotelbali, General Manager at Suma Spa, responded to this reviewResponded July 22, 2016
Dear Wahyu G,
Warmest greeting from Suma Spa at Fontana Hotel Bali, a PHM Collection !
Thank you very much for sharing and letting us know about your recent experience with Suma Spa by this review. We are glad to know that you enjoyed our spa treatment, the vibe, and also the service given by our staff.
Thank you as well for considering Suma Spa as a place to spent your valuable time while you visiting Sunny 16 and most importantly, we are very happy to know that we can be your mood booster on your bad day.
High appreciate for your positive feedback and the entire team will strive to provide best quality service to our valuable guest like you.
On behalf of Suma Spa at Fontana Hotel Bali, a PHM Collection, we look forward to serve you again for another amazing treatment in the near future.
Warm regards,
Budhi Ratmanu
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.