It was a new hotel @ Kuta area adjacent to famous Beach Walk mall. Kuta Bali was much different due to the establishment these mall and hotel.
This was our second stay. Our first stayed was terrible; that was the opening day of the hotel. This time was good, but much areas to improve though, one of those, the staffs need to be trained so they are more handy, more friendly and more helpful. Another important area need to improve is the reception areas. This hotel tries a new concept without common reception desk, instead using 3 table/desk to serve. It created a long queue on check out time.
We got #4044, it was a good room with good direct view to the beach.
Breakfast was good, many choices. The gym also good equipped, even though not too big.
I will come back, but I hope, it will improve.
- Official Description (provided by the hotel):
- Sheraton Bali Kuta Resort offers and exclusive and secluded retreat, amidst spacious open air terrace, outdoor pools and unrivalled view of the ocean. This luxury leisure Bali hotel will introduce 203 guestrooms and suites featuring a spacious private balcony of the ocean scenery, including a two-story Oceanic view Presidential Suite with contemporary approach of Balinese interior, as well as the latest in-room technology and Sheraton Signature Sleep Experience. Relax with our open-air rooftop pool, or dine in two of our signature restaurants – featuring Bene a light-hearted, upbeat and fun-filled modern Italian trattoria, as well as Feast an all-day market of cuisine with visual explosion, all made over open kitchens. ... more less
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- Also Known As:
- Sheraton Bali Kuta Resort