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“Fantastic Service”
Review of Fontana Hotel Bali

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Fontana Hotel Bali
Ranked #27 of 253 Hotels in Kuta
Certificate of Excellence
Reviewed July 9, 2013

I found everyone at this hotel incredibly friendly and helpful. I arrived early and they ensured that a room was ready for me as soon as possible and as a young female travelling alone, I felt safe and welcome at the hotel at all times. The room had more than enough space for me and had a number of luxury touches that I wasn't expecting such as a rainfall shower along with a power shower which made it easier to wash hair. It is located a little bit outside of Kuta but there is a free shuttle bus that goes both ways every 4 hours or it is only a $3 taxi ride which the reception staff will order and arrives in a couple of minutes. Overall a great hotel and would recommend to everyone.

  • Stayed: July 2013, traveled solo
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Thank RebeccaH948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Room Division Manager at Fontana Hotel Bali, responded to this reviewResponded July 14, 2013

Greetings RebeccaH948,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

Fontana provide accommodation in Kuta Area without having to fight the crowd. The Concept of Fontana Hotel Bali is providing an oasis in the central Kuta, which is nowadays familiar with crowd and busy situation where most of the tourist felt annoyed during their resting time.

Fontana core is dynamic, always improving in serving our guest is our standard. We will look forward to welcoming you back and amaze you with another memorable experience.


Regards,


Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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554 - 560 of 763 reviews

Reviewed July 8, 2013

The hotel has a lovely feel to it, very tropical, clean and modern. The rooms were clean, beds very comfy, Bathroom spacious, liked the free mini bar. Staff were excellent nothing was too much trouble. I would advise you book a deluxe room as they overlook the pool, the superior room we originally had was a shocking view, but the staff were excellent when we requested to move they organised it that day. The only reason I would not give a 5 rating is that every morning we went for breakfast the food in the baine maries was cold and the coffee/tea was cold too. Room service was efficient but the food is very small portions so if you are big eater order 3-4 items. On the whole it was a nice place and yes I would recommend it.

Room Tip: Ask for a deluxe room, they have balconies and overlook the pool
See more room tips
  • Stayed: June 2013, traveled with family
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2  Thank Tracey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Room Division Manager at Fontana Hotel Bali, responded to this reviewResponded July 14, 2013

Greetings Tracey W,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

Fontana provide accommodation in Kuta Area without having to fight the crowd. The Concept of Fontana Hotel Bali is providing an oasis in the central Kuta, which is nowadays familiar with crowd and busy situation where most of the tourist felt annoyed during their resting time.

Fontana core is dynamic, always improving in serving our guest is our standard. Rest assured that the breakfast is in our attention.

Looking forward to welcoming you back and amaze you with another memorable experience.


Regards,


Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013 via mobile

This hotel is marvelous! The bed is soft, with cushy pillows, the bathroom is nicely appointed and clean, and the room is spacious! They provide you with complimentary minibar of Kit Kat, 2 cans of soft drinks, 2 boxes of juice and a pack of peanuts, daily replenished! The spa provides awesome massage packages at discounted rate for in-house guests, and the price was reasonable, considering the service you get for the massage. They will wash your feet and rib them, then give you a superb massage in a quiet room with relaxing music and aromatherapy, and the masseuse's hands and fingertips are very aoft, every touch was blissful!

The only drawback is the location, which is too far from most restaurants and major attractions, but not far enough for taxi to take you. So be sure to ask for Blue Bird taxi, since I found that they were the only ones definitely willing to take you to Seminyak, Legian or Kerobokan.

Be sure to sample the risotto in their in-house Italian restaurant!

I hope this hotel's service stays as excellent as it is now!

  • Stayed: May 2013
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2  Thank Carreen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Room Division Manager at Fontana Hotel Bali, responded to this reviewResponded July 15, 2013

Greetings MrsQueen,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable.

Fontana provide accommodation in Kuta Area without having to fight the crowd. The Concept of Fontana Hotel Bali is providing an oasis in the central Kuta, which is nowadays familiar with crowd and busy situation where most of the tourist felt annoyed during their resting time.

Thank you for your short review of our Suma Spa, please visit our Suma Spa tripadvisor page for your detail experience to share with the travelers.

Look forward to welcoming you back and amaze you with another memorable experience.


Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

Surprised how big the hotel is. The price you pay is very good value. Good sized rooms with excellent service. The staff were always on hand to help you and we're always happy and cheerful. The pool is lovely, but more sun beds would be good as there are only 8 for a fairly big pool. The coffee shop is amazing with small wonderful cakes/coffees/teas, plus they give you 50% off cakes after 8pm.

Didn't try the restaurant. Instead we opted for a local restaurant to the right of the hotel. Serves Indonesian food and good prices. We were lucky that one of the many staff spoke English and helped with the non-English menu.

The negatives of the hotel are the breakfast. Yes, it's included in the price, which is great, but I've had a lot better at other hotels. They have the usual spread, but the hot, foreign-style food wasn't in abundance. Quite limited and cold. The location of the hotel isn't the best, but we expected that. It's only a short taxi-ride to Kuta beach or the hotel provide a shuttle service every 4 hours: 9am, 1pm, 5pm and 9pm.

  • Stayed: June 2013, traveled as a couple
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1  Thank Aaron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Room Division Manager at Fontana Hotel Bali, responded to this reviewResponded July 15, 2013

Greetings Aaron F,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

Fontana provide accommodation in Kuta Area without having to fight the crowd. The Concept of Fontana Hotel Bali is providing an oasis in the central Kuta, which is nowadays familiar with crowd and busy situation where most of the tourist felt annoyed during their resting time.
Rest assured that your input for the breakfast has been into our attention where we will found an amazing way to improve it.

Fontana core is dynamic, always improving in serving our guest is our standard. We will look forward to welcoming you back and amaze you with another memorable experience.


Regards,

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

Stayed 4 nights at this hotel when visiting Bali on business and found the rooms small but very clean and comfy beds, the breakfast excellent and the restaurant/pool/facilities lovely. Meals in the restaurant (and also room service) were priced very well for the high standard with a good choice. Free Wifi in the rooms which is very reliable.
Would recommend this hotel to anyone travelling to Bali on business or pleasure, although it is not walking distance to the beach so may not be so great for holiday makers/families with young children.

  • Stayed: June 2013, traveled on business
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3  Thank Robynne53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Room Division Manager at Fontana Hotel Bali, responded to this reviewResponded July 15, 2013

Greetings Robynne53,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable.

Fontana provide accommodation in Kuta Area without having to fight the crowd. The Concept of Fontana Hotel Bali is providing an oasis in the central Kuta, which is nowadays familiar with crowd and busy situation where most of the tourist felt annoyed during their resting time.

Fontana core is dynamic, always improving in serving our guest is our standard. We will look forward to welcoming you back and amaze you with another memorable experience.


Regards,


Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

This is a pretty new hotel and I had to point out to the airport taxi driver the hotel location as he almost missed it.
The hotel staff were very friendly and professional. The family room is pretty spacious and has a main bathroom and a toilet. The appliances are all new as this is a new hotel.
The restaurant at the hotel serves excellent Italian food at reasonable prices.
The main negative point of the hotel is that it is located next to land which appeared to be in the process of being cleared. There was a smokey smell from trees being burnt. In addition, perhaps there should be more sunloungers by the swimming pool as there were times when all were occupied.

  • Stayed: June 2013, traveled with family
    • Value
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    • Sleep Quality
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Thank Terence999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Room Division Manager at Fontana Hotel Bali, responded to this reviewResponded July 15, 2013

Greetings Terence999,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable.

We are aware for the construction area, where it will not be a major disturbing for us because they only building a small one. As for the sun loungers, rest assured it is on our attention where some improving will be conduct as soon as possible.

Looking forward to welcoming you back and amaze you with another memorable experience.


Regards,


Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

An amazing hotel with no faults to be found! Just a $2 (AUD) taxi away from Legian, meant the hotel was quiet and the perfect way to relax...

The cafe/restaurant was great. Fantastic spread at breakfast with hot foods/pastries/crepes/fruit.

Our room was amazing, the bed was luxurious! Robes and slippers were provided, and the rain shower was a definite highlight after exploring for the day.

The pool was quiet, and we usually had it to ourselves. Not a bad way to kick start the day!

We also invested in a lengthy spa package - no regrets there either! It was well worth the Australian dollars, with SUMA spa the ultimate definition of luxury! Not comparable at all to the $7 massages around Kuta, this was a great way to finish the short trip we had to Bali.

Fontana is located on the outskirts of Legian, but don't let this deter you, as it's a simple 5/10 minute taxi to Kuta, and the hotel will call a taxi for you - with it arriving less than 5 minutes later.

Would definitely recommend Fontana to all, and would definitely return.

Room Tip: Hotel is surrounded by construction at the moment, but we heard minimal construction noises, and act...
See more room tips
  • Stayed: May 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank ggs_rule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Manager at Fontana Hotel Bali, responded to this reviewResponded July 12, 2013

Greetings ggs_rule,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

Fontana provide accommodation in Kuta Area without having to fight the crowd. The Concept of Fontana Hotel Bali is providing an oasis in the central Kuta, which is nowadays familiar with crowd and busy situation where most of the tourist felt annoyed during their resting time.

Fontana core is dynamic, always improving in serving our guest is our standard. We will look forward to welcoming you back and amaze you with another memorable experience.


Regards,


Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fontana Hotel Bali

Address: Jl. Dewi Sri no. 68, Legian, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kuta
#8 Romantic Hotel in Kuta
#12 Best Value Hotel in Kuta
#16 Luxury Hotel in Kuta
#17 Spa Hotel in Kuta
Price Range: $29 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fontana Hotel Bali 4*
Number of rooms: 136
Official Description (provided by the hotel):
Fontana Hotel Bali, a PHM Collection offers an affordable Balinese lifestyle experience in an elegant way. A collaboration masterpiece by environmentalist architect, Popo Danes, and the former Super Potato Tokyo's designer, Nobuyuki Narabayashi, it is uniquely designed to accommodate a modern lifestyle in Bali while maintaining the authentic feel of Balinese nature. Located right at the center of Kuta area, just one block away from Legian area and 20 minutes away from the Ngurah Rai International airport, Fontana Hotel Bali, a PHM Collection gives you an opportunity to experience the true Kuta without having to fight the crowd. ... more   less 
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Also Known As:
Fontana Hotel Bali Kuta

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