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“Relax at Kuta Villa”

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Best Western Kuta Villa
Ranked #97 of 252 Hotels in Kuta
Reviewed March 1, 2014

We stayed at hotel for 8 nights. We were in room 1205 which had a walk in shower not over the bath (essential for us) and it also had a fairly cool but very nice plunge pool (great after the heat of the day). The room was large, clean and comfortable but lacked cupboard space or drawers to put your clothes. There was a very long desk type top with wasted space underneath and we had to place our clothes on top of this as there was nowhere else. Whilst the hotel would provide all necessary toiletries we found you usually had to ask for them while 2 bottles of water were always provided and in the room fridge they would also place (free of charge) 2 cans of soft drinks. Snacks were also given along with the usual tea and coffee. The breakfast was varied to cater for all nationalities but we always found more than enough for us and don't be confused by the signs of a charge for coffee with breakfast - this is only for speciality coffee, you can have as much as you want of ordinary coffee. Other meals were very nice and reasonably priced. The hotel is a long walk from anywhere but they did run a shuttle bus 3 times a day to the beach, shopping mall and town. Taxis were very cheap at about 20,000 rupiah to and from town provided you used to Bluebird group which use metered cabs. There are many others who try to copy their logo and prices vary from 50,000 rupiah for the same journey to one quote we had of 150,000 rupiah so be careful which you use and always get a quote first if you don't use Bluebird. We had arranged a shuttle pickup from airport to hotel but it failed to arrive despite us receiving confirmation just the day before so be prepared to have to pay for a cab.(On average 70,000 rupiah) The pool was lovely and very warm with a swim to pool bar. There were plenty of good loungers topped with well padded mattresses. I did not rate their laundry service however as we had several items laundered and I did not feel some of them were clean enough.

Room Tip: Villas have plunge pool plus nice little outdoor area while rooms like ours have plunge pool in a hi...
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  • Stayed: February 2014, traveled as a couple
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2  Thank Welshnanof9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKV99036, General Manager at Best Western Kuta Villa, responded to this reviewResponded March 7, 2014

Dear Welshnanof9,

Thank you for completing the survey regarding your recent stay at BEST WESTERN Kuta Villa.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at gm@bwkutavilla.com .

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

I Ketut GUNARTA
BEST WESTERN Kuta Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 - 308 of 565 reviews

Reviewed February 26, 2014

when I came to Bali, although not on vacation but I had an overnight stay this dihotel 27 and check out the 28 february 2013 stay's room # 2507. though only one night but enough to feel the atmosphere of Bali, not like stay in other hotels that started this dibali moldy but is very modern so it is like stay in other cities,
Out of Ngurah Rai airport taxi ride about 5-10 minutes came dihotel this. kepantai hotel in downtown Kuta almost equidistant to the airport. entered into a large alley and began to walk into the lobby with a rural atmosphere and natural bali decorasi very pronounced in this hotel, restaurant adjacent to the swimming pool which also features a bar and a neat gardens and side by side with some pretty villa luxury for me.
so come into the room spacious enough wow Kamr suitable for family, there dilengapi garden shower and bed room and bathroom are spacious as well.
employees were friendly and the service is quite nimble.
My experience last night at this hotel but it is enough to refer this as an ideal place for stay for dibali. the price is also not too expensive and comparable to what obtained
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Room Tip: New Villa or villa near pool
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  • Stayed: February 2014, traveled solo
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1  Thank kunti l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKV99036, General Manager at Best Western Kuta Villa, responded to this reviewResponded February 26, 2014

Dear Ms Kunti I,

Thank you for completing the survey regarding your recent stay at BEST WESTERN Kuta Villa.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at gm@bwkutavilla.com .

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

I Ketut GUNARTA
BEST WESTERN Kuta Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

I stay here 4 nights. Book 2 twins bed size room thru net. Will charge 10% deposit for booking. Do provide transport from airport to hotel. Very friendly staff, upon arrive check us in very efficient. The staff lead us to the room surprisingly, the room out of my expectation. With this cheap price, I can enjoy a lot of in room facility such as bath tub. However, encounter some problem during the 2nd night. The toilet is very smelly but able to solve the problem very quickly. For breakfast, should provide more variety of choice as they provide almost the same food everyday. For the last night in the hotel, my friend's room encounter some of the problem. The bed sheet is very dirty and a lot of mosquito in the bath room. I will back to this hotel again, hope will see some improvement next time

Stayed: February 2014, traveled with friends
Thank Kingpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKV99036, General Manager at Best Western Kuta Villa, responded to this reviewResponded February 26, 2014

Dear Mr. King Park,

Thank you for completing the survey regarding your recent stay at BEST WESTERN Kuta Villa.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. we had been share your comment to our housekeeping team and kitchen team for breakfast improvement.

If I can be of assistance in the future, please don't hesitate to contact me at gm@bwkutavilla.com .

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

I Ketut GUNARTA
BEST WESTERN Kuta Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

The staff were very friendly and welcoming. Room was lovely and clean everyday. My only complaint is when I was trying to go to sleep the other guests were quite loud and I could hear everything they were saying (Walls to thin possibly). This didn't happen every night though thank goodness! Our courtesy pick up was great!

Room Tip: Superior room shower was not as good as the other rooms. There is no gym
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  • Stayed: February 2014, traveled with family
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank Peta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKV99036, General Manager at Best Western Kuta Villa, responded to this reviewResponded February 20, 2014

Dear Mr. Peta L,

Thank you for completing the survey regarding your recent stay at BEST WESTERN Kuta Villa.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at gm@bwkutavilla.com.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

I KETUT GUNARTA
BEST WESTERN Kuta Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

I spent 2 nights in BW Kuta Villa and felt very satisfied with the service. The room was OK and clean but the plunge pool was great and the outdoor shower was awesome. The meals were standart but you could find numerous restaurants just around the main street with 3 minutes walk. I will probably visit BW Kuta Villa again in my next vacay in Bali with my children....

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Sari1811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKV99036, General Manager at Best Western Kuta Villa, responded to this reviewResponded February 12, 2014

Dear Ms. Sari1811,

Thank you for completing the survey regarding your recent stay at BEST WESTERN Kuta Villa.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. and experience the superior costumer care improvement of food quality and rooms.

If I can be of assistance in the future, please don't hesitate to contact me at gm@bwkutavilla.com .

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

I Ketut GUNARTA
BEST WESTERN Kuta Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2014 via mobile

Room was nice, small bathroom but there's an open-air shower next to the pool :).. Plunge pool helped us to relax after having a whole day of water activities.. The ambience was quiet good, but for me it's too noisy when you want to relax on the pool in the evening .. You can hear people next to your villa talking around, you can even hear the foot steps because the passage in front of the room isn't too wide.. But overall, good place to stay..

  • Stayed: February 2013
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1  Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKV99036, General Manager at Best Western Kuta Villa, responded to this reviewResponded January 19, 2014

Dear Ms. Nancy P,

Thank you for completing the survey regarding your recent stay at BEST WESTERN Kuta Villa.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at gm@bwkutavilla.com.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

I Ketut GUNARTA
BEST WESTERN Kuta Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

Spent 10 days here over Christmas. The first thing to say is that the courtesy pickup from the airport was not ideal. The driver was not waiting in plain view with a name card when we came through the arrivals gate, consequently I had to wander around looking for him, still not finding him i had the info desk put out a tannoy for him which went unheeded for 10 minutes. i was just about to get a taxi when he showed up asking why I hadn't looked for him !!!!!
That aside, the hotel is very nice. the villa was fabulous, albeit slightly smaller than the online photos would have you believe. The secluded courtyard with plunge-pool was a very nice touch, as was the outside shower.
The only thing I felt was not great was the price of the food, i felt it a little overpriced for the region, but at least it was good and the service attentive. I would definitely recommend this hotel to others.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank HappyRocks2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKV99036, General Manager at Best Western Kuta Villa, responded to this reviewResponded January 19, 2014

Dear Mr. Happy Rock 2005,

Thank you for completing the survey regarding your recent stay at BEST WESTERN Kuta Villa.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at gm@bwkutavilla.com.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

I Ketut GUNARTA
BEST WESTERN Kuta Villa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Kuta Villa

Address: Jl. Nyang Nyang Sari No. 2, Kuta 80361, Indonesia (Formerly BEST WESTERN Kuta Villa)
Location: Indonesia > Bali > Kuta District > Kuta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#66 Spa Hotel in Kuta
Price Range: $29 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Kuta Villa 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Best Western Kuta Villa is the new crown jewel of Kuta, Bali. The sanctuary is ideally located in the heart of The Island of God (Bali's nickname) : just minutes from the excitement of tourist attractions such as the famous Kuta Beach, souvenir market, vibrant shopping area, local and international food attractions and Bali’s night life. Imagine, being close to the action, yet protected from the hustle and bustle at night, by the brilliant landscape of its surroundings.The hotel is designed with Balinese style architecture, from the lobby until our SPACIOUS one bed room villa. Our guests can enjoy our extra comfortable bed, outdoor shower, plunge pool, bath tub, 60 channels cable, LCD flat screen TV, abundant amenities, wi-fi internet connection and hot breakfast buffet.As part of our service, laundry, business center and meeting room and airport shuttle service also available for accomplishing your needs.Feel total relaxation in your villa or at the pool, our friendly staffs will make sure you are taken care well at your new home while you are away from home. For a memorable visit to Bali, make a reservation today at BEST WESTERN Kuta Villa. ... more   less 
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Also Known As:
Best Western Kuta Villa Bali

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