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All reviews lippo mall catholic church nice hotel kuta beach big room affordable price convenient location few minutes walk top floor nice pool nice stay buffet breakfast airport bali honeymoon cons
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Reviewed July 28, 2018

Had a really nice stay here. Lovely staff and really nice rooftop pool. You could rent a bicycle or scooter and it's close to the Discovery shopping mall - exit the back to take a shortcut to the beach.

Date of stay: July 2018
Trip type: Traveled solo
Review collected in partnership with this hotel
1  Thank mmm858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeky S, General Manager at The Tusita Hotel, responded to this reviewResponded August 6, 2018

Dear Mr/Ms mmm858

Warmest greetings from The Tusita Hotel, Thank you for your review and for choosing our hotel.
We are so glad to hear that you enjoyed stay and gave positive feedback about the hotel, room, staff and facilities. We surely would share your feedback to our team to always perform our service at our best.
Have a great day!
Sincerely,The Tusita Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2018 via mobile

This looks like an amazing hotel at first glance. A beautiful lobby and roof top pool with a bar. But the rooms are barely sufficient, the bar tender was clueless and the place just had a smell of sewage. The room we stayed in had a very dodgy balcony that faced the main road.

I wouldn't recommend this hotel

Date of stay: July 2018
Trip type: Traveled as a couple
1  Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeky S, General Manager at The Tusita Hotel, responded to this reviewResponded July 26, 2018

Dear Mr Michael D

Warmest greeting from The Tusita Hotel and Thank you for taking the time to review your stay with us. Your feedback is truly valued and I would like to thank you for sharing your experience with us. We apologize if found dissatisfaction during staying with us and We will share this to our team to improve . Hope you will be back again

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Reviewed July 18, 2018 via mobile

We were given a substandard ground floor room, the shower is directed at the bathroom door entrance, just one small light in the complete room and that is at the back of the room near bathroom... Nice breakfast for the price but there is better in this, area for what we paid for this room.

Date of stay: July 2018
Trip type: Traveled with family
Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeky S, General Manager at The Tusita Hotel, responded to this reviewResponded July 26, 2018

Dear Mr Neil G

Warmest greeting from The Tusita Hotel and Thank you for taking the time to review your stay with us.
Your feedback is truly valued and I would like to thank you for sharing your experience with us. We apologize if found dissatisfaction during staying with us and We will share this to our team to improve . Hope you will be back again

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Reviewed June 30, 2018 via mobile

Its a decent place. The staffs are good and helpful. Has a rooftop pool. Right near to the airport and is close to a or of restaurants and malls. You also get different cuisine nearby. Recommended for travellers who prefer staying near the airport.

Date of stay: June 2018
Trip type: Traveled with family
1  Thank Somsubhra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeky S, General Manager at The Tusita Hotel, responded to this reviewResponded July 3, 2018

Dear Mr.Somsubhra S

Thank you very much for taking the time to review your stay with us.

Your feedback is truly valued and I would like to thank you for sharing your experience with us. We are happy to hear and Its an honor for us when you meet expectation staying at our property. However we of course keep maintain best service and good quality product as well. The most important element is that you had a memorable experience and we greatly appreciate on your overall compliments.
Hope you will be back again and recommend to your colleagues. See you soon

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Reviewed June 28, 2018 via mobile

Last minute accommodation grab after flight cancelled.... close to airport but pretty dingy and although staff polite we were kept waiting ages at reception. Room on ground floor really smelt bad ! Was coming out of shower drain.yuk . Stains on sheets also.

Date of stay: June 2018
Trip type: Traveled as a couple
Thank darikune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeky S, General Manager at The Tusita Hotel, responded to this reviewResponded July 3, 2018

Dear Mr/Ms darikune

Thank you very much for your review of your stay at our hotel.
Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects that need to be updated. We do apology for not able to make your stay memorable. Following up your comment about our room condition, we do a general cleaning right away to ensure that other guest would not have same experience. It would be such a pleasure to personally welcome you back to our improved hotel

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