i booked grand mega resort and spa for our last few nights in bali as a nice rounding up of our holiday, but am quite dissapointed now after we staied here. It was the most expensive hotel i booked that we staied in in Bali.
The room is nice, has a nice bathroom and comes with a seperate "rain" shower and bathtub from where you can watch tv also. It has a second tv in the bathroom.
For a "big" popular hotel like this they only have 12 pool chairs and we couldnt get one cause people put their towels on them before breakfast, so we ended up stating on the room insted of relaxing in the sun at the pool. The poos itself is very nice and refreshing after sunbathing for a litte. The sun umbrellas give you some shade during the day at the pool.
The towels that we got on the room stink!! They smell very very bad!!! Very dissapointing for a good rated hotel like this. I guess they are just used to much and they smell like they didnt dry properly. We rang the reception every day and aked for new towels, but they are all the same. They brought the towels up straight away though.
The service is very good and the staff is nice, helpful and friendly!!!
When i made the booking i asked for a large bed. We got two single beds pushed together. So we had two matrasses...not very nice cause one of us always had to lay in the middle - uncomfortable!
One day we ordered food to our room from the hotel restaurant - very dissapointing!!! We paied RP 400.000 for only two soups, one pasta dish and a steak. No drinks or desserts! The quality was very bad! The tomato soup tasted like it had dirt or sand in it - very yucky between the theeth! The steak, for what we asked to be cooked very well done, was red inside. We didnt end up eating all of our food and rang the hotel and asked for our money back. They wouldnt even give back half!! Nothing, very dissapointing when i think about that this was the most expensive meal that we had during our stay in Bali. Usually we go out and have fancy drinks too and we only pay for our food (appetiser and main x2) around RP250.000. And thats when we enjoy our food and its delicious!!
Very convenient though is that there is a big shopping centre with restaurants and shops just across the road! Rather go there for dinner - a lot cheaper and enjoyable! Ask for help to cross the big main road though!
All in all, it was an alright experience to stay there...if i decided to come back i would take my own towels and defenately not eat in the hotel for dinner.
Breakfast has a big variety of everything! Very delicious!
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- Also Known As:
- Grand Mega Resort & Spa Bali/Kuta