My husband and I spent two weeks at this hotel. We have everything amazing to say
Service: the staff was an amazing group of people who did everything in their power to make your stay flawless. The hotel also has a free shuttle to Kuta centre on the way their. However you have to cab back. My husband and I just walked back. The breakfast was diverse and delicious. There was western food and Indonesian food. The hotel boxed us a breakfast at 5 am for our flight. They were just so sweet in doing that. The manager was very responsive to guest problems. There was a drunk group of Aussie ( surprise surprise.. Not) that started damaging the hotel property. The a manage called the police and kicked them out. They then called us is in our room to reassure the guests that the drunk violent Aussie group was kicked out. It was also my husbands birthday and they surprised him with a cake at pool side and sang happy birthday!! It was so thoughtful
Hotel room: the room was spotless and gigantic. I love the big bathrooms. Housekeeping did a great job of cleaning every morning. They take pride in keeping their hotel rooms clean.
Location: I enjoy the location because their was a mall across the sleep with lots of food options. We didn't care to be in Kuta centre due to the hotels free shuttle in Kuta.
I would definitely stay at this hotel again!!!! Thank you for the yummy surprise birthday cake for my Husband!! This hotel is a dream
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- Also Known As:
- Grand Mega Resort & Spa Bali/Kuta