Honestly I liked the hotel, it has a very nice swimming pool, delicious bfast/banana pancake, their response of my email booking was good, the location also great. it's 10min walk to beach, 10min walk to club. I chose the cheapest room for twin sharing and the room looked great until I realised there are dust everywhere. The floor, the table till my backpack look dirty, the bathtub. I thought they forgot to clean it since I check-in very late nite so I put clean-up room sign in the next morning, but none cleaned it when I returned to hotel. I also got bad service from their front officer, he talked to me like not respecting me as their guest. supposedly a front officer explained something in very soft tone but he didnt. That time I just wanted to get my ID Card which he promised to return to me soon but... I was thinking, was that because I am local tourist?
But my foreign friend also got the same treatment. She got permission from their hotel manager to leave her bodyboard and took it again on her next stay in next 2 days but the front officer said that coudlnt be done. even after she showed the email, but after some times arguing, the other staffs came and it's settled.
Having this experience make me really disappointed with this hotel.More
- Free Wifi
- Free Parking