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Bali Dynasty Resort Hotel
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Reviews (2,780)
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1,935 - 1,940 of 2,780 reviews
Reviewed May 8, 2013 via mobile

The hotel staffs are very friendly and helpful. The hotel provides some attractive activities/ programmes for the guest. The buffet breakfast in the restaurant looks good but unfortunately is not HALAL. For 3 nights stay in Bali Dynasty, with free buffet breakfast but as a Muslim we are unable to enjoy our breakfast in the hotel restaurant. We have no choice but to have all of our meals outside.

HOPE THE HOTEL WILL SERVE A HALAL FOOD IN ITS MAIN RESTAURANT IN THE FUTURE

  • Stayed: April 2013
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Thank Ainiemn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Bali Dynasty Resort Hotel, responded to this reviewResponded May 12, 2013

Thank you for your feedback with regards to the halal buffet breakfast. I am sorry to learn that you were unable to enjoy our breakfast. I have shared this with the food and beverage department and we will endeavour to improve this. Despite the above, I am pleased to learn that you found the staff to be friendly and helpful. Thanks again for your feedback as it does assist us to make necessary improvements.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Our honeymoon stay at this so called 5 star hotel was APPALLING.
You had to phone 2 numbers to get a knife after 3 attempts.
Asked for ice, and they said go and get it your self from downstairs.
Cockroach poo in the coffee drawer. Photos to prove.
Quilt had MOLD. Photos to prove.
Complained to the Duty manager, who took notes and NEVER saw him again or not even an apology.
NOTE ---- you have to pay 35,000 R to use their fridge.
The ONLY note we received is that we must Vacate the room by 11.00 am or we will be charged an additional day. NICE !
Will NEVER stay at this hotel again.

  • Stayed: April 2013, traveled as a couple
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10  Thank Bruno S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Fantastic staff, friendly hotel, great trustworthy but fun kids club, great prices, amazing food choices and pool side service. wonderful range of drink choices, newly renovated kids area (mini water park) trustworthy and friendly in hotel baby sitters. We stay here nearly once a year and it gets better each stay. Its like our own Bali family.

Room Tip: family garden room on lower floor is excellent and quick way to pools and restraunts, but each room is as great as the next :)
  • Stayed: January 2013, traveled with family
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Thank Doyley45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Bali Dynasty Resort Hotel, responded to this reviewResponded May 12, 2013

Thank you for sharing your experience following you visit to our resort last January. I am pleased to learn that you enjoyed your stay with us once again and felt that our facilities and services are getting better each stay. Thanks again for your positive feedback!

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Reviewed May 7, 2013

The Dynasty Hotel is perfectly suited to families. Our 2 children loved the water park and the slides. The large pool was also well set up for children with broad steps and well placed handrails. There is nothing I can fault about this property, except, that there are lots of families staying there so if you don't have kids, or like kids, then this is not the place for you. However, in saying that, there is an adults only pool area with a bar and lots of sun loungers away from the kids.
The hotel has lots of activities that you can join in for fun and the kids club is great too. We had Bali's best nanny - Byan Asaitus to look after our kids and we had the best holiday that we have had in a long time. She was so caring and competent that it allowed us to leave her with the kids and enjoy ourselves with full confidence in her abilities. If you want to look her up on Facebook to book her for your children you will need to be quick as she is in high demand, with good reason.
The staff at the Dynasty are very friendly and helpful. We felt very welcome and well cared for in the hotel. We will definitely be coming back to stay here again.

Room Tip: We had a family garden room which had a division between ourselves and the kids but next time I would pay extra for an executive suite so that we had a kitchenette, dining room and lounge suite. This extra space would have made it just a bit more comfortable with the kids.
  • Stayed: April 2013, traveled with family
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Thank Celeste H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Bali Dynasty Resort Hotel, responded to this reviewResponded May 12, 2013

Thank you for taking the time to review our resort following your recent visit to Bali Dynasty Resort. I am pleased to learn that everything was to your liking, particularly that your kids loved the Kids Water Fun Zone and the slides. I also noted your commendations of all the staff with whom you found to be friendly and helpful. Thanks again for your review and noted that your will stay with us again on your next visit to Bali where we will have the opportunity to welcoming you back!

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Reviewed May 4, 2013

This was our first trip to Bali and we went with friends who were regular visitors to the dynasty with our families. The hotel was an excellent choice, family friendly with great staff who went out of their way to make our stay enjoyable. The pool bar was heaps of fun and the afternoon volleyball and kids activities spot on. I would highly recommend this hotel if you are looking for a social environment, we are already planning our trip for next year. Thanks Bali dynasty for making our first trip so memorable . Tina Perth

Stayed: April 2013, traveled with family
1  Thank Tina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Bali Dynasty Resort Hotel, responded to this reviewResponded May 7, 2013

Thank you for your positive review on our resort. I am pleased to learn that your first visit to Bali was to up to your expectation and that you enjoyed the facilities and services provided within the resort. Thanks again for your comments and noted that you will return and stay with us again on your next trip to Bali!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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