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“Excellent service and great value for money.” 4 of 5 bubbles
Review of Ramayana Resort & Spa

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Ramayana Resort & Spa
Ranked #22 of 250 Hotels in Kuta
Certificate of Excellence
Perth, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service and great value for money.”
4 of 5 bubbles Reviewed March 12, 2014

This hotel is traditional bali style with lovely bali gardens and bali style decor which we were looking for. The hotel is older so the decor is slightly worn due to constant use, but is always kept very clean and comfortable. We couldn't fault the friendliness of the staff and they were always willing to go the extra mile to make us feel welcome and spoiled. Bogart and mama Putu took special care with us around the pool, bringing us drinks and offering suggestions on local places to visit. Ressa The bell boy was fantastic picking us up from the airport and taking special care of our luggage, he Took time to show us our room and where to find all we needed. If you can look past the little imperfections of an older hotel and take more notice of cleanliness and the service of your hosts, this hotel offers all that and more. We love it here. It has a warmth about it that makes you feel relaxed and at home. The location is great with Waterbomb park a few minutes walk down the road, plenty of places for good food and markets right across the road. The beach is a short stroll through the markets. I don't think you could ask for more. We will be back!

Room Tip: If you are wanting more peace and quiet upgrade to a poolside villa or ask for a room away from the...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rachael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this review, March 17, 2014
Dear RachaelG, from Perth, Australia

You commented that the Ramayana Resort & Spa has “Excellent service and great value for money.” and that you liked us because we are a traditional bali style hotel, with lovely bali gardens and bali style decor, which is attractive to people who appreciate nature, beauty and personalized services.

So you have met Bogart, mama Putu and Resa...our wonderful staff.
Thanks to them we often received raving reviews about our hotel and wonderful services.

Thank you and we look forward to welcoming you back to Ramayana Resort & Spa in the future.
With best regards
Bani V. S. Pillay
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,576 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (460)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Jakarta, Indonesia
1 review
4 of 5 bubbles Reviewed March 10, 2014

nice place for holiday wiht family and gathering company, i recomended for all people in the world so dont miss it guys go to bali for holiday this is a heaven place in the world best ever and very nice friendly,and kind good food also........

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with tiket.com

Helpful?
Thank Ricky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this review, March 11, 2014
Dear Ricky M, our valued guest from Jakarta, Indonesia
Terimakasih banyak....
Thank you for your very positive review on Trip Advisor about Ramayana Resort & Spa, where you stayed during your Bali holiday.business trip.
We look forward to welcoming you back to Ramayana Resort & Spa in the future,
Thank you again and with best regards
Bani V. S. Pillay
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 of 5 bubbles Reviewed March 10, 2014

We stayed 2 nights in a Resort Club Room at Ramayana. It was a beautiful, clean, quiet room. The food was nice and the service was very friendly. We liked that they had two pools as the smaller one was hardly used so we had our own private oasis in the middle of Kuta! The location was perfect, close to the markets, a minimart, restaurants, waterbom and the malls. And there was a doctor on site. While the internet was fast, it was a bit annoying because we had to log in every two minutes. That's my only (very minor) issue on an otherwise lovely stay.

Room Tip: Definitely get a resort club room.
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this review, March 11, 2014
Dear Emily H, our valued guest from Melbourne, Australia
Thank you for your recent stay at Ramayana Resort & Spa and your wonderful review on Trip Advisor.
It was good to know that you have enjoyed the facilities and the services at our Resort Club room, which features extra niceties for our guests...
We do look forward to welcoming you back to Bali and the Ramayana in the future.
With best regards
Bani V. S. Pillay
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed March 10, 2014

We stayed here for 8 nights rooms were great and clean . It was my husbands birthday over there so they surprised him with a birthday cake. It was so close to beach, shopping and restraunts. The hotel restraunts were fantastic

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aimeebraganza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this review, March 17, 2014
Dear Aimeebraganza-our ValuedGuest

Your review “Relaxing and convenient” on Trip Advisor is a very complimentary comment about your stay at The Ramayana Resort & Spa
We are pleased that we could make you and your husband happy during your stay.
Hope you will be with us again next birthday,,,,either yours or his...
Thank you for staying at Ramayana Resort & Spa.

With best regards
Bani V. S. Pillay
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 9, 2014 via mobile

The hotel is located in a central location for shopping and dining, it is close to Kuta beach but you don't need to go there the pool is a great place to catch some rays and and have some icy cold Bintang.
If you want to have a massage you only have to walk a few feet to the spa, an hours relaxing massage then the shops start right out the front, you can go in any direction and you will find all the bargains you need.
The staff are always friendly and willing to help you with anything you want.
A big thumbs up .

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this review, March 10, 2014
Dear MarkT, our valued guest....
Thank you for staying with us recently and thank you for your very positive comments on Trip Advisor about your stay....
Good to know that you have enjoyed the facilities and the warm services of Ramayana Resort & Spa,
We are looking forward to welcoming you back to Bali and to Ramayana...
With our warm regards
Bani V. S. Pillay
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 5, 2014 via mobile

I have stayed at the Ramayana twice before and both time were a amazing. The staff are very friendly especially the bartender at the pool. He amused my little sister a lot. The location was great. The rooms were a little dated but for the price you pay I thought they were quite good. When we first checked in there was a problem with the booking but the manager quickly and efficiently sorted it out and we had a free dinner while we waited. When we went back to the lobby to get our room key we had found out that our room was upgraded and we had an envelop of vouchers for dinners and afternoon teas and massagers all free of charge. The management handled the situation very well and I will definitely stay there again when I come back to Bali in September.

Stayed July 2013
Helpful?
1 Thank Samanthainaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this review, March 6, 2014
Dear Samanthainaus...

Thank you for your 5-star review of your stay with your family at the Ramayana Resort & Spa.
We are very happy to know that you and your family have enjoyed your stay with us and would come back for more stays in the future...

We look forward to welcoming you back to Kuta and the Ramayana Resort & Spa again soon.
With best regards
Bani V. S. Pillay
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed March 1, 2014 via mobile

We enjoyed our stay. Staff are very kind & efficient. Pools, gardens are well-maintained. Room was spacious, well equipped (fridge, coffee, tv, towels, good linens). Plumbing & AC worked well. Breakfast buffet and a la carte meals were excellent. Location is 2 min walk to beach, nightlife, shops, but hotel rooms and pools are not noisy.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Asim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this review, March 7, 2014
Dear valued guest, AsimO, Toronto, Canada

Thank you for your complimentary review of our hotel at TripAdvisor.
We are happy to know that you have enjoyed your stay with us, and you have found our fqacilities and services satisfying.

We are indeed located in the center of Kuta, close to all the interesting spots....shops, shopping mall, waterbom, art center, restaurants and bars and yet when you are lazing in the secluded pool, enjoying your cool drinks, you are not disturbed by the noise from outside..

We do look forward to welcoming you back to Bali -and 0the Ramayana Resort & Spa in Kuta.
With best regards
Bani V. S. Pillay
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramayana Resort & Spa

Property: Ramayana Resort & Spa
Address: Jl. Bakung Sari, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Top resorts Hotel in Kuta
#7 On the Beach Hotel in Kuta
#10 Family Hotel in Kuta
#14 Romantic Hotel in Kuta
#15 Spa Hotel in Kuta
#15 Luxury Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramayana Resort & Spa 4*
Number of rooms: 26
Official Description (provided by the hotel):
Located in a heart of Kuta, Bali, the resort is hidden away in a tranquil tropical garden, complete with serene koi pools with cascading water features providing the soothing sound of running water. Close to International airport, Kuta Beach, Kuta Art Market, Shopping Center (Discovery Mall, Kuta Square, Kuta Center, and 5 star shopping mall "Kuta Beach Walk"), Food Center, Water bomb, and only walking distance to Night Club. ... more   less 
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Also Known As:
Ramayana Resort And Spa
Ramayana Resort Kuta
Ramayana Resort & Spa Bali/Kuta

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