I have been staying at this hotel for the past 29 years. All of the staff are absolutely fantastic and will do anything to make your stay memorable. They have a new General Manager who is rude towards his staff. Unfortunately the smiles you get from the staff now are forced ones. If you leave your towel unattended for 30 minutes, you lose your chair. A bit silly, considering you may be dinning at their restaurants or having a drink at the bar. Maintenance is required around the pool to get rid of oils stains and they need more umbrellas for shade. Time to change to a smaller boutique hotel.
First time travellers will enjoy this hotel, because it is so close to everything.
- Official Description (provided by the hotel):
- Located in a heart of Kuta, Bali, the resort is hidden away in a tranquil tropical garden, complete with serene koi pools with cascading water features providing the soothing sound of running water. Close to International airport, Kuta Beach, Kuta Art Market, Shopping Center (Discovery Mall, Kuta Square, Kuta Center, and 5 star shopping mall "Kuta Beach Walk"), Food Center, Water bomb, and only walking distance to Night Club. ... more less
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- Also Known As:
- Ramayana Resort And Spa
- Ramayana Resort Kuta
- Ramayana Resort & Spa Bali/Kuta