I understand now why people get upgrades, some of the rooms are absolutely terrible. We ended up getting a beautiful room by the pool after two terrible rooms. The hotel were quite understanding that these were awful rooms and happy to move us which we appreciated. We had a great stay, the breakfast is exceptional but a sour taste was left in our mouths after the hotel tried to charge us extra on our departure. Apparently the exchange rate had gone up since we had paid for our room so they wanted to add on $50 or so. Even the exchange rate they were using was ridiculously inflated, so everything we bought at the hotel cost a lot more on departure. They advertise things in Rp then convert it to US and then it is charged on our cards in AU. I thought the hotel was good enough to not have to rip money off their customers.
We had a lovely time in our beautiful room by the pool with the great breakfast. It is in a central location but I think we would prefer to stay a little out of the hustle and bustle next time!More
- Free Wifi
- Free Parking