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Reviewed August 4, 2013 via mobile

Kuta is chaotic. It can be fun. ..or tiresome. The hotel is in the centre of it all. A good location if you are happy with the hustle and bustle...I found it tiresome and my wonderful wife didn't.
The hotel is pleasant if you can look past some cleanliness issues. These would be so easily corrected if they were keen!
Pool area quite nice. Included breakfast buffet a reasonable standard.
Not a special place. ...a pleasant place.
We probably won't stay again.

  • Stayed: August 2013
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1  Thank Tiger_DFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this reviewResponded August 14, 2013

Dear Valued Guest,

Thank you for your review on TripAdvisor.

We are indeed located in the centre of everything: restaurants, cafes, shops, art shops, supermarket, ATMs….and even the beach is only 4 minutes walk from the hotel….

Naturally there are hustles and bustles.

We will certainly put the extra effort in maintaining the cleanliness at the resort at all times.

Hope you will come again in the future and do contact us or send a message in your next booking that you want a quiet room. We will do our best to assign a quiet room for you….

Thank you again and with warm regards
Sincerely yours
Bani V.S. Pillay
Resident Manager

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Reviewed August 4, 2013 via mobile

We stayed 3 nights at the Ramayana in the normal 'deluxe' room with garden view. On the positive side, we liked the pool facilities and the breakfast very much. Also the rooms were ok. The only drawback is the noise during the day, until about 11pm, caused by high volume music from the bars in the street. Not a big issue if you are away all day, but don't come here if you are looking for a quiet place! Finally the tour desk next to the reception can be useful, but it's a pity that they also initially try to rip you off, just like all the street vendors in Kuta. Finally, the location was good, in a central street of Kuta, very close to the beach.

  • Stayed: August 2013
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2  Thank TrippingPancake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Resident Manager at Ramayana Resort & Spa, responded to this reviewResponded August 14, 2013

Dear Valued Guest

Thank you for your review of Ramayana Resort & Spa in Kuta, Bali, where you stayed during your Bali holiday.

We are happy to hear that you have enjoyed our pool facilities and our daily buffet breakfast at Gabah Restaurant.

Being located in the centre of Kuta, we are close to Cafes and Restaurants where at times they were featuring their music too loud to attract customers. Sorry to hear that it has disrupted your wish of tranquility…which we actually could provide if only you notify us. We could relocate you to the garden rooms away from the noise…..

About the tour desk, we would appreciated if you could provide us with more information so we can improve.

We do look forward to welcoming you once again to the Ramayana Resort & Spa in the future.

Wishing you our best regards
Sincerely yours
Bani V. S. Pillay
Resident Manager

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Reviewed August 1, 2013

spent 17--27 july at ramayana could not fault it .breakfast was exellent as was the pool erea
only disapointment was the price of bintangs .would go again .they also have there own medical room .staff are very helpfull you have to pay for wifi.

Room Tip: stay away from the west side of building as is over bars and is rather noisy till about 3am
  • Stayed: July 2013, traveled with family
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1  Thank hal d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Public Relations Manager at Ramayana Resort & Spa, responded to this reviewResponded August 1, 2013

Dear Mr. HAL D, our Valued Guest

Thank you for your 5-star review of our hotel on TripAdvisor, indicating that you had a great stay with us and liked our facilities and services. We are very happy to hear that.

We understand that our Bintang Beer costs slightly higher than the ones sold outside.....but....don't you think that an extra IDR is worth it when you can enjoy your cold bintang beers in the comfort of your lounge-chair by the pool?....mmm :)

Good advice for recommending rooms overlooking the garden and not the street. We had been asking those outside bars across the street -from time to time to turn down their music which bothers our guests' comfort.....

Thank you again for your positive review, we look forward to welcoming you back to Ramayana Resort & Spa in the future.

With best regards
Utut Irawan
Public Relations Manager

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Reviewed July 29, 2013

The Ramayana Resort & Spa is a fantastic hotel. It is very well located, the rooms are spacious and all staff at the Resort are so helpful and friendly. We would definitely stay here again without hesitation.
A huge thank you to Bogart at the Resort for making our holiday so amazing.

  • Stayed: July 2013, traveled with family
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1  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Public Relations Manager at Ramayana Resort & Spa, responded to this reviewResponded July 30, 2013

Dear Mark S, Our Valued Guest

Thank you for your positive review on TripAdvisor which indicates that you had a wonderful stay with us.

You singled out Bogart for making your holiday in Bali so amazing, which made us also very happy that we actually have a great staff like him in our hotel who is taking good care of our guests.

Looking forward to welcoming you back to Ramayana Resort & Spa in the future.

With warmest regards
Utut Irawan
Public Relations
.


The Ramayana Resort & Spa is a fantastic hotel. It is very well located, the rooms are spacious and all staff at the Resort are so helpful and friendly. We would definitely stay here again without hesitation.
A huge thank you to Bogart at the Resort for making our holiday so amazing.

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Reviewed July 27, 2013

still havnt changed my mind ,staff are just wonderful ,close to all .loved our room big bed very clean ,no problems sleeping .you have a lift which is a bonus . breakfast had a lot to choose from .my only complaint is can not get into the Ramayana for our next trip in 2014

Room Tip: we had room 628 ,loved it ,if very busy could be a pain with the lift ,being opposite 628 ,can be noisy .other than that loved our spacious room .
  • Stayed: June 2013, traveled with friends
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Thank nowell_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
desirewithinreach, Public Relations Manager at Ramayana Resort & Spa, responded to this reviewResponded July 28, 2013

Dearest Nowell_11, our Valued Guest

Thank you for the wonderful review of our hotel on TripAdvisor. .

Great to know that you still liked us on your second time around...which means you were happy with our facilities and services.

About your next trip in 2014....would you like to tell us for what date it is? Please email us with details c/o prm@ramayanahotel.com...Hope we can help.

Thank you again and with warmest regards
Utut Irawan
Public Relations

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