Like others, I was somewhat concerned about the fairly polarised reviews on this site, so my expectations were kept in check. Overall, I was very pleased by almost all facets of our stay.
We primarily chose the Hard Rock because of its central location, as we wanted to be able to walk everywhere (which we did).
Airport transfer (at 2am) was flawless, as was check in.
Our ground floor Deluxe Premium room was sufficiently big (2 x QS) for my wife & I, plus a 11 & 6 year old. It was clean, and while there was a faint musty smell (as others have remarked), it really was not too noticeable and certainly didn't impact the quality of our stay. We specifically asked for a quiet room and it was certainly that - we never once heard any music coming from Centre Stage so don't be put off by the 'on site' nightclub.
Food was great (& good value because under 12's eat free), although the Starz Diner buffet selection for very fussy eaters is not huge and the delicious cheese cakes etc tend to disappear pretty early in the night.
Swimming pool(s) are indescribably awesome! If you love the water, don't look elsewhere in Kuta - really!
All the staff were genuinely friendly and helpful - this really makes a difference to your holiday.
The kids clubs looked excellent - we actually booked (& paid) for both of our kids to attend as part of the online hotel booking, but it turned out Miss 6 didn't want to participate, and Miss 11 was too old for the kids club but too young for the teenagers club :( (they are strict about their age limits, which isn't obvious on the web site).
In summary, very happy with the hotel, but admittedly don't have many other reference points in Kuta.
- Official Description (provided by the hotel):
- Hard Rock Hotel Bali- However You Wanna Play It Rock 'n' roll is more than music. It's a force-a kinetic spirit that's ageless and electric. And Hard Rock Hotel Bali is a monument to that spirit, creating destinations where anything is possible. A weekend of poolside lounging by day and hotel club-crawls by night? Yes. Incredible outdoor recreation for the whole family and kids-only clubs that are actually cool? Yes. An all inclusive experience you'll never forget? Yes. Indulgent spa treatments? Yes. A mind-melting event experience? Yes. Whatever your destination, when you stay at Hard Rock Hotel Bali, you have arrived. ... more less
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- Also Known As:
- Hard Rock Kuta
- Hard Rock Hotel Bali Kuta