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“another HRH but great service!”

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Hard Rock Hotel Bali
Ranked #21 of 251 Hotels in Kuta
Certificate of Excellence
jakarta,indonesia
Level Contributor
78 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“another HRH but great service!”
Reviewed November 23, 2012

staying at the Kids suite, very recommended! very cute bunk bed and mini bathroom with all the kids amenities.

the service was by far the best from HRH Sentosa.

the breakfast was amazing with a la carte menu and we could try all!

recommended for family with 2 kids!

  • Stayed November 2012, traveled with family
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Helpful?
Thank Arleta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (653)
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English first
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 22, 2012

I have only one word for this place revolting that covers food, service, cleanliness oh and so so expensive people say the pool is great that is if you like the smell of urine you are not allowed to take any of your own food or drinks which was hard as my husband has many food allergies our bag was searched (charming ) please don't stay at this place REVOLTING oh yeah I have been to Bali 17 times and this was my first bad experience

Room Tip: another hotel
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  • Stayed October 2012, traveled with family
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Helpful?
4 Thank Ekka64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 22, 2012

We stayed for 5 nights mid November. The hotel is really dated, with the memorabilia looking like it should be taken to the tip! The rooms are clean if a tad smelly. The staff are very friendly and seem genuinely happy to be working there. The pool is great, absolutely huge! Although the water is very murky and very warm (like wee). I would advise travellers to book a poolside cabana for the day and just chill out there with a mojito or a bintang. Room service food is fantastic, especially the Hard Rock Cafe Classics and the Mee Goreng. The location is right in the heart of Kuta, it's very busy and the traffic is dreadful.
This hotel is great if you want to be in the middle of everything!!! If you want a more exclusive luxury style hotel then HRH is definitely NOT for you. I wouldnt go back there, but only because it's not the right hotel for me personally.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fandy L, Manager at Hard Rock Hotel Bali, responded to this review, November 28, 2012
Dear Lisa,

Thank you for your review.

It was unfortunate that you did not take more time to appreciate the music memorabilia of the Hard Rock Hotel Bali.

The memorabilia on display at the Hard Rock Hotel Bali was recently valued at just under $US1,000,000 by two internationally reputable auditors on behalf of Hard Rock International.

We do offer memorabilia tours to our guests so they can appreciate the history behind the items on display, which includes Michael Jackson’s belt from his BAD Tour, numerous items from The Beatles, the “Fruit Salad costume worn by Elton John when performing Crocodile Rock, a leather Lenny Kravitz guitar, limited edition Rolling Stones, Tom Petty, Bon Jovi and Guns and Roses guitars

You can enjoy seeing collections of authentic music memorabilia from the world’s largest Rock & Roll museum at any Hard Rock Hotel or Hard Rock Café throughout the world.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 22, 2012

The location is right in the heart of Kuta beach which is just a few steps accross the road. The traffic though is bad when trying to reach the hotel. The roooms are quite small and gets very crowded when we had to add an extra bed. Bathroom is looking old. The worst part is the water, very salty! Breakfast had a lot of variety. Main attraction for my children is the sandy pool and slide. Free wifi for our room. Staff are very friendly. A big thank u to mr.mangku from housekeeping for assisting my babysitter. Please do something with the water, we'd love to come back.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FebrynaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
1 review
Reviewed November 21, 2012

Full activities can we do in this hotel...complete facilities for children and adult..and hotel location near shopping area, beach, and 24 hours cafe and mini mart. Just enjoy the sunset at front of the hotel beach...walking distance for night window shopping...

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Itha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 20, 2012

We stayed here for 3 nights (14-17 Nov) in the deluxe room with 2 queen beds. Enough for our family of 2 adults and 3 kiddies. We couldn't fault the services since all the staff at HRH Bali has been very courteous and helpful to us. Once, my husband's shorts was blown from our balcony to the balcony of the room below and the housekeeping staff helped retrieve it for us with no fuss at all. Kudos to them!

Love:
- Check in process was hassle-free
- Friendly, courteous staff members who will go out of their way to help you.
- The super comfy bed and pillows.
- The pool!
- Breakfast
- Location, location, location
- The free family photo session
- The complimentary drinking water for as much as you want.
- Live band at Centerstage

Not so great:
- The salty water in the bathroom. So you can't really boil water from the tap for your coffee/tea.
- Bathtub probably need a good scrubbing

The kids absolutely love the pool, we spent the whole day there. I love the location that is within walking distance to everywhere - Beachwalk Mall, Kuta Square, Matahari and the little streets of Kuta where you can find plenty of spas offering super cheap deals you cannot miss.

Overall, it was an excellent stay and we will not hesitate to come back to HRH Bali on our next trip.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WanderlustReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 18, 2012

Myself, Hubby and boys 8 and 4 stayed here from the 3-13th November. We chose this hotel mainly for the activites for the kids. We were not dissapointed. The staff are simply amazing especially with children, in particular I want to give a special mention to Mr Bean who has won the hearts of my two boys who were actually in tears when it was time to say goodbye. He was fantastic with my boys and definitely made our holiday for them, his ability to get on the same level and just play play play with them at all times was wonderful. Also Hap (Mr Crocodile) and all the ladies in the lil rock kids club deserve special mentions. In fact all the staff from check in to check out were fantastic. The rooms were good and a decent size and we only slept in them anyway, the toilet did smell a little bit, but a good size bahroom and everything was cleaned everyday. The resort is huge and bigger than I normally like to stay in and also more westernised than I normally like but again it was for the kids and plenty to do. The pool, OMG what can I say, spectacular and we spent many hours around it, always able to get a seat and wonderful for children and adults, my only quelm would be the service of food around the pool was a little difficult to get, Can I suggest the flag option by the sun beds so that staff are aware when you want to make an order? It is also fairly pricey as far as cost of food and drinks. Kids club (lil Rock) great! My boys loved it in there and we had trouble getting them out some days, plenty of activites to keep them entertained and great value for money, with food and drinks supplied, cant fault it at all and again staff were great. The activities by the pool bar on sandy island are exceptional, and all the staff are wonderful, again the pool staff/kids club staff are what makes this hotel, We stayed in a deluxe premium room in Wing 1 so was close to mostly everything and didnt have any issues with noise from centre stage, could barely hear it.

I definitely stay again, although I usually stay in Legian and prefer that area, it was nice to be close to Kuta Square and everything around us was within close walking distance. Thanks for a great holiday!

Room Tip: Stay in Wing 1, closer to everything and exclusive use of chill out pool, very little noice from cen...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jojolee08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Bali

Property: Hard Rock Hotel Bali
Address: Jl. Pantai, Banjar Pande Mas, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Kuta
#7 On the Beach Hotel in Kuta
#13 Spa Hotel in Kuta
#14 Luxury Hotel in Kuta
#25 Family Hotel in Kuta
#40 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Bali 4*
Number of rooms: 418
Official Description (provided by the hotel):
Hard Rock Hotel Bali- However You Wanna Play It Rock 'n' roll is more than music. It's a force-a kinetic spirit that's ageless and electric. And Hard Rock Hotel Bali is a monument to that spirit, creating destinations where anything is possible. A weekend of poolside lounging by day and hotel club-crawls by night? Yes. Incredible outdoor recreation for the whole family and kids-only clubs that are actually cool? Yes. An all inclusive experience you'll never forget? Yes. Indulgent spa treatments? Yes. A mind-melting event experience? Yes. Whatever your destination, when you stay at Hard Rock Hotel Bali, you have arrived. ... more   less 
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Also Known As:
Hard Rock Kuta
Hard Rock Hotel Bali Kuta

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