Myself, Hubby and boys 8 and 4 stayed here from the 3-13th November. We chose this hotel mainly for the activites for the kids. We were not dissapointed. The staff are simply amazing especially with children, in particular I want to give a special mention to Mr Bean who has won the hearts of my two boys who were actually in tears when it was time to say goodbye. He was fantastic with my boys and definitely made our holiday for them, his ability to get on the same level and just play play play with them at all times was wonderful. Also Hap (Mr Crocodile) and all the ladies in the lil rock kids club deserve special mentions. In fact all the staff from check in to check out were fantastic. The rooms were good and a decent size and we only slept in them anyway, the toilet did smell a little bit, but a good size bahroom and everything was cleaned everyday. The resort is huge and bigger than I normally like to stay in and also more westernised than I normally like but again it was for the kids and plenty to do. The pool, OMG what can I say, spectacular and we spent many hours around it, always able to get a seat and wonderful for children and adults, my only quelm would be the service of food around the pool was a little difficult to get, Can I suggest the flag option by the sun beds so that staff are aware when you want to make an order? It is also fairly pricey as far as cost of food and drinks. Kids club (lil Rock) great! My boys loved it in there and we had trouble getting them out some days, plenty of activites to keep them entertained and great value for money, with food and drinks supplied, cant fault it at all and again staff were great. The activities by the pool bar on sandy island are exceptional, and all the staff are wonderful, again the pool staff/kids club staff are what makes this hotel, We stayed in a deluxe premium room in Wing 1 so was close to mostly everything and didnt have any issues with noise from centre stage, could barely hear it.
I definitely stay again, although I usually stay in Legian and prefer that area, it was nice to be close to Kuta Square and everything around us was within close walking distance. Thanks for a great holiday!