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“Kids club rocked”

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Hard Rock Hotel Bali
Ranked #40 of 340 Hotels in Kuta
Certificate of Excellence
perth
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Kids club rocked”
Reviewed May 12, 2011

Felt bad about putting the kids in kidsclub on 4th day but youngest won a gold medal and they wanted to go everyday! Food pretty average in the resturant - wouldn't bother with the free meal. Drinks expensive at the bar but the staff (Thanks Agus) were very friendly. Felt sorry for the band playing to an empty bar every night.

Cheers Hardrock

  • Stayed May 2011, traveled with family
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Helpful?
3 Thank ripmax27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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gold coast
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 6, 2011

Loved it, everything was great. The only shortfall was that the balconies in the standard rooms weren't big enough so there was nowhere in the room to have a couple of drinks with friends unless you were sitting on the bed. We were also double charged for service, once for the delivery of some tray service and then again for the delivery of the change.

  • Stayed May 2011
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Helpful?
Thank woodgeeGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mornington
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 4, 2011

Arrived at Hardrock at 2pm and checked in. Had to wait 45 min for room to be cleaned but was offered free drinks while we waited which was fine. Superior room was in good location and reasonable size. It was clean and had we been a couple it would have served the purpose. We Asked about upgrade so we could have more space for the kids. We viewed the kids suite, payed the difference and moved in. Great room, with every thing young kids would want, playstation 3, bunks, books, their own bathroom, been bags, goggles and 3 LCD televisios. (42, 32 and 22 inch). The room was 64m2 (double superior and deluxe rooms). Consisted of king bed with very large bathroom with seperate shower, toilet and bath. There was a separate lounge with two day beds and the kids room with bunk beds and their own bathroom. The room also included kids club membership, which the girls loved. They wanted to go everyday, they fed them lunch, and included activities such as rock wall climbing, cooking, beach parties and kids olympics everyday and free softdrinks at any bar or restaurant for the entire stay.. The girls in the kids club do a fantastic job. For myself and wife, because we upgraded to a suite, we were treated like royalty, and instead of the buffet like everyone else, we ate at the poolside restaurant with only two other families, order anything and as much as you like off the menu and it was cooked to order. I was a little worried after booking and then reading trip advisor. People either loved the place or hated it. However I would recommend the hardrock to any family. The pool has to be seen to be believed. I have done my fair share of travel, and stayed at a lot of hotels and resorts, but nothing has compared to the pool at the hardrock. I even expected the worst from Kuta. It was great. My wife says nothing like it was 17 years ago. Plenty of restaurants very close by, expensive and cheap. We ate at the resort restaurants, and although more expensive no problems. As others have mentioned, the HRBC Deli is very very good. The girls take great pride in their work and produce high quality sandwiches and cakes etc, which are very cheap considering most other things are a bit pricey at the hotel. Having said that, the hardrock offer 50% of alcohol at the cafe from 5-7pm and then at centre stage 7-9pm. The swim up bar also do buy two beers get one free. WIFI was not an issue for me, as being on holidays the last thing i wanted to do was look at a computer, but if you must use one, bring your own, go the starbucks which is part of the resort where it is free and use it. Other people complained about rossters in the morning making noise, did not hear or see one but ate a few in the restaurants. I also did not hear any music from centrestage at night when in my room. Actually once in my room I could not hear anything. We travelled with an eight and four year old daughters. They did not want to leave. We all felt very safe in the hotel and in Kuta. WOULD STRONGLY RECOMMEND this hotel for families with young kids. Could not fault the place, and as others have mentioned, the staff do a fantastic job, always smiling. Can't wait to go back.. One other thing. Kids love the pool, one pool has a great kids playgroung in it, and then there are four water slides an another area of the large pool for older kids. There is also a quiet pool totally seperate from the main pool if you just want to relax.

Room Tip: Renovated rooms are definately better,
See more room tips
  • Stayed April 2011, traveled with family
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Helpful?
10 Thank CharlieMornington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 4, 2011

Airport Transfers: Friendly and helpful
Check-in: Very informative and helpful
Rooms: Very clean and cosy
Atmosphere: Rocking with great music and dining
Location: Right by Kuta Beach and the shopping district. Excellent shopping nearby. Very near to the airport too
Value for money: A little tad expensive but hey its a theme hotel. So thats expected.

  • Stayed May 2011
    • Value
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    • Rooms
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Helpful?
Thank iznar4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 4, 2011

Great staff always looking after you . Amazing pool and the cabanas by the pool are the best , even if you do have to pay for them they are worth it ! Whilst the rooms might be small ( deluxe room ) and the balcony tiny - they are very clean and the bedding is extremely comfortable .... Look forward to returning !!!

  • Stayed April 2011
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Helpful?
Thank Pricesisters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed May 4, 2011

Not a bad hotel, good location and great staff. Rooms and complex is generally tired and needs updating. Would expect much more from the cost of the stay. Breakfast was good, pool area is nice but also a little run down. Free wifi should be a must for any hotel claiming to be 4 star or above, this was not the case at the hard rock. Great stay for those with kids, noisy for those without! Finally, 58000 for a small bintang at the bar is an insult.

  • Stayed May 2011
    • Value
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Helpful?
Thank MrStevePlease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middelburg, The Netherlands
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 3, 2011

It was our third time in Kuta. Before we stayed at Hotel Discovery Kartika Plaza & Hotel Legian Beach. Discovery was a luxurious hotel with a wonderful big family suite but not so family orientated as Hard Rock.

Hard Rock was a party for my kids! (and when the kids are happy.......) Yes, you have to pay for the Lil Rock Kids club, but don't forget the kids receive free drinks all day long and if they want to join for lunch, you don't have to pay that as well. There is a beach party in the afternoon, where they play games and dance. They realy entertain an laugh with the children.

The staff is amazing, they will help you with everything you ask.

The food is nice and you can get everything you want. If not in the hotel you cross the street for something else.

The pool....everything already has been told about the pool, wondeful!! Waterslides, volleybal, surf lessons, cabana's, etc.etc.

The room, we upgraded our room from loft to a family suite. The family suite is spacious enough for two children (6 and 10) and cloe to the chill out pool (2nd pool). This room provides day beds, these are not real beds but ok for the kids. We were spoiled every day: with a newspaper, fresh fruit, my husband even got a chocolate cake on his birthday! We were glad we booked this room, we have heard the normal rooms are a lot smaller. The room is fine, but compared to Discovery Kartika Plaza it is poor. During our stay the started the renovation, I believe the rooms will be much nicer now.

If you do not like hassle, noise, shops, do not go to Kuta. If you want to enjoy real balinese Style and calmness, Kuta is the wrong place. Ubud will suit you more.
I have to say that once you are in this Hotel it is quiet. But wen you step 1 foot out of the hotel you will directly meet and see many people. And that is exactly why we booked again for november. Hard Rock ROCKS, the hotel provides everything we need for us and our kids, and when we want to go for some action, you're actually in the middel of it.

We are looking forward to our second stay in this Hotel!!

  • Stayed November 2010, traveled with family
    • Value
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Helpful?
5 Thank Middelburgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Bali

Property: Hard Rock Hotel Bali
Address: Jl. Pantai, Banjar Pande Mas, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Kuta
#17 On the Beach Hotel in Kuta
#24 Luxury Hotel in Kuta
#27 Spa Hotel in Kuta
#37 Family Hotel in Kuta
#59 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Bali 4*
Number of rooms: 418
Official Description (provided by the hotel):
Hard Rock Hotel Bali- However You Wanna Play It Rock 'n' roll is more than music. It's a force-a kinetic spirit that's ageless and electric. And Hard Rock Hotel Bali is a monument to that spirit, creating destinations where anything is possible. A weekend of poolside lounging by day and hotel club-crawls by night? Yes. Incredible outdoor recreation for the whole family and kids-only clubs that are actually cool? Yes. An all inclusive experience you'll never forget? Yes. Indulgent spa treatments? Yes. A mind-melting event experience? Yes. Whatever your destination, when you stay at Hard Rock Hotel Bali, you have arrived. ... more   less 
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Also Known As:
Hard Rock Kuta
Hard Rock Hotel Bali Kuta

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