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“Cheap and clean”
Review of Quest Hotel Kuta

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Quest Hotel Kuta
Ranked #137 of 338 Hotels in Kuta
Terrigal, Australia
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Cheap and clean”
Reviewed January 27, 2014 via mobile

After a delayed flight, the staff happily accommodated 24 of us at 3:30am. They made our breakfast later so we could sleep and organised dinner at 4pm the next day so we could leave in time for the rescheduled flight. The rooms are small but clean and they have full tv and wifi access.
They made a stressful situation relaxing.
However, the streets surrounding smell bad and are away from a lot of the sights of bali. I would recommend this hotel if you were intending on being out and about all day and just wanted somewhere to rest.

Stayed January 2014, traveled with friends
Helpful?
Thank Chiya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, January 29, 2014
Thank you for your kind comment for our room and recommending our hotel.We also have Spa room treatment on our 6 floor, maybe you would like to try one of our treatment on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bali, Indonesia
Level 6 Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed January 14, 2014

I have stayed there several times now
Yes - close by the airport and if you are on level 5 you can see the tails of the jets taxiing at the bandara, which is south of the Hotel

The WiFi works well

The Staff are always nice

They offer a free airport shuttle both ways
They use the colour purple as a theme throughout the property and it is easy to spot your driver when looking for him at the bandara because he has a purple shirt on

Even the sweet Welcome Drink is a purple juice!

There is a big Pepito's supermarket less than 500 metres away for many many items - go outside then turn left and it is on the right side, past the mini mart which is also on the right side

Also, there is a really good restaurant nearby - the Sungai Sea Food
Go outside, turn right and then left at the traffic light and 40 metres on the left
The Tahu Goreng is excellent as are many dishes there

There is a new Japanese restaurant across the street that is good too

The Quest breakfast is quite varied
They even have crepes with cinnamon sugar, butter, maple syrup
Lots of food items for the included breakfast

Even the advertising in the elevators is nice to look at and makes me want to order Room Service which is easy to do and is a nice quiet option

And the Quest will drive you to the Shopping Malls - I think it is a regular shuttle service

If you are running close to the time you need to be at the airport the Staff will ask about that and then drive you to the airport so you are on time, even if you think you have more spare time - they seem to care about the guests and want to do what they can to assist you, not just at the Hotel but with your travel and shopping needs

The swimming pool area is next to the restaurant and the whole ambience works well
If I was going to make a Hotel I would do what they have done
It's a lovely looking property

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cherokee235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, January 19, 2014
Glad to hear that you had a pleasant stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed December 30, 2013 via mobile

The hotel is in a good place if you which to stay near the airport (7min) or even in kuta. The rooms are clean and modern and the breakfast good. I recommend you stay there if you like to stay in a good standing hotel at a cheap price :) and also please taste the super banana smoothie....

Stayed December 2013, traveled with family
Helpful?
1 Thank Libeccio16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, January 1, 2014
Thank you so much for your kind words for our rooms,breakfast and banana smoothie.Also for recommending our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 27, 2013

Stayed at this hotel during my last two nights in Kuta. Having read the reviews I made the choice to book the hotel due to its close distance to the airport. One of the most disappointing aspects of this hotel is the toilet. The windows had water stains, the shower curtains had a substantial amount of mould and the grout between the tiles were incredibly dirty. Besides the issues with the toilet the rest of the facilities on offer at the hotel were good. The beds had a nice feel to them and the overall cleanliness of the room as sufficient.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Desmond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, January 1, 2014
Thank you for your comment and good feedback.I had a meeting with our House Keeping team and did follow-up action to give better service to our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 4 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 25, 2013

We stayed 4 nights in this Hotel. We were very satisfied with the Room, the Services & the hotel staff. On our last day, our flight was early morning and we had to leave hotel by 4:15 am. The hotel staff gave us both automated and manual phone calls, which we appreciated as at times if phone receivers are misplaced the wake up call doesn't come through and it happened to us just a day before. Also we requested that our Breakfast be parceled and since we are Vegetarians we requested for Veg Sandwiches and the reception was more than willing to take our request and deliver to it.

The Hotel is located just 2-3 kms from Airport and the Hotel provides complementary Pick Up and Drop, which is very convenient if you have odd flight timings. Also Karthika plaza and Kuta beach are in 2 km radius so we could easily take a taxi to these areas even late at night without having to worry about returning late. We had a room with a Pool View so it couldn't have been better. The Kitchen staff took few of our other requests with a smiling face.

We never regretted booking this Hotel, just that it is located a bit inside from the Main road.
The only problem that we faced in the Hotel and many more places in Bali was that local people are acquainted very little with the English language so at times it gets very difficult to communicate with them. Though some of the Hotel Staff did know good English.

Room Tip: Request for Rooms with the Pool view and rooms closer to the Pool
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TTravlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, December 26, 2013
Wow thank you so much for your kind words. I've passed your compliments to our staff as well and they were delighted to hear you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 12, 2013

This hotel is well located close to Bali airport, with free airport transfers. It is not near the beach but they have a free shuttle service that can get you into Kuta etc. The rooms are fantastic, good size, super clean and quiet.

Breakfast buffet was very disappointing as it only catered for the Asian traveler and not European. The only edible food were eggs and toast, which is OK for people with very small appetites or an unhealthy craving for eggs.....

Evening/lunch dining has to be Pepito's, great colonial ambiance, turn left at front of hotel and about 150+ meters on the right this place comes into view. You can't go wrong here and the cold Bintang is a good price. There is also a huge fresh supermarket on the property (also Pepito's).

Room Tip: Ask for a room on the first floor (one up) at least. Will give a view of the pool.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, December 17, 2013
Glad to hear that you had a pleasant stay with us.Our room sizes range from 28 sqm to 113 sqm. Perhaps during your next visit you might like to try one of our suites? We have one with its own Jacuzzi as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
Level 5 Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 12, 2013

Stayed for a night in December 2013 - 2nd time here. Excellent friendly service on check-in. Nice ground level room adjacent to pool which is also good. Great location close to Airport and close to Circus Waterpark which is an excellent cheap alternative to Waterbom. Dined at restaurant which was OK without being special. Breakfast likewise was adequate but not special. Excellent transport service back to airport. Generally recommended for short stays where closeness to airport is an advantage

Room Tip: Rooms adjacent to pool on ground level offer small outdoor area
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BruceMichael98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, December 17, 2013
Thank you for recommending our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Hotel Kuta

Property: Quest Hotel Kuta
Address: Jl. Kediri no. 9, Kuta 80361, Indonesia (Formerly Quest Hotel Tuban)
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#92 Spa Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quest Hotel Kuta 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
Hotel with 95 cool, clean, and comfy rooms & suites. The Quest Tuban imaginatively designed with a modern sophistication & contemporary chic. All rooms & suites are welcoming & practical offering an exceptional combination of style & function outfitted for a luxurious escape, but equipped to please the must discorning traveler ... more   less 
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Also Known As:
Quest Hotel Kuta Bali

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