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“Nice small hotel.”
Review of Quest Hotel Kuta

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Quest Hotel Kuta
Ranked #84 of 251 Hotels in Kuta
Sydney
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice small hotel.”
Reviewed December 27, 2012

This hotel is close to the airport and handy to Kuta area. Small taxi fare will take you to Kuta area and Matahari Galleria. Also this hotel will pick and drop you back at the airport for free. Still new hotel and very clean with large shower area (not many hotel has large shower area these days). Good lighting (bright room) and has modern furniture. Bed is still hard and bit annoying to sleep on. Close to many local shops and good supermarket (selling gluten free foods). My room does not give me great view but facing to high wall which gives me some privacy anyway. Breakfast menu is good but can be better if staff want to offer guests if they want to order fresh cook eggs (boiled or fried). Not many staff available at breakfast area and bit hard to ask for assistance if you need something. No outdoor furniture on the balcony if you want to sit outside. Overall this hotel is ok and if you see they are offering discount/low season then it's worth to grab it. Staff are friendly and helpful.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank SydneyGamTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this review, January 15, 2013
Thank you for staying with us! The supermarket you mentioned is a short stroll away and is called Pepito. Its frequented by many of our international guests as they have a wide variety of snacks and foods for everyone.
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399 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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English first
Singapore
Level Contributor
107 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed December 25, 2012

This is a nice and friendly purple hotel. I love their corporate colour - purple.

We stayed this hotel for our first night as we arrived after midnight before moving on to Ubud. This is a new and friendly hotel. They provide FOC transfer from Airport. The driver, Agus who picked up up is very friendly and helpful. I think every staff from receptionist to housekeeping and even the one wiping the lift are friendly.

There is room for improvement for the F&B. They didn't clear our plates during breakfast and we have to clear ourselves, upon seeing it, they did not even bother to thank us or pay more attention to our table to ensure that we do not clear our plate ourselves again. In the end, we cleared our plates many times.

The room is new and clean and their wifi is strong. Although, i booked through hotelclub.com, all my requests are liased with hotel reservations department and they replied immediately. The baby cot which i requested was alreadly in before we checked in. We appreciate that.

This hotel is very near to the airport and the circus waterpark. I do not mind to stay in this hotel if i were to return bali as it provide FOC shuttle to discovery mall to/fro many times a day which is very useful.

I enjoy my stay there.

  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank SforSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this review, January 15, 2013
We work hard to ensure we have great WiFi for our guests, Im so happy to hear this was useful for you. Good feedback on our f&b service, Ive planned a meeting with our team to train for better awareness of our guests needs.
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Level Contributor
155 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed December 19, 2012

If you have not been to Bali then it would be difficult to picture just how bad the traffic is. I stayed in Kuta foremost of my stay, it's only about 4km from the Quest Tuban, but it could take you a couple of hours to transverse. The Quest is 10 mins from the airport, so if you want to have a stress free transfer book you last night here. They also offer free airport transfers to ALL guests.

Rooms ok, walls are a bit thin, so earplugs if you are a light sleeper or want to sleep in.

Fire safety is excellent (I'm a Fire Officer)

Pool, nice with a pool bar but they can only sell beer due to their licence. They make nice mocktails and have no issue with you sloping over to the supermarket for a small bottle of booze to top them up, works out really cheap anyway.

Breakfast and restaurant commensurate with the price, so it's good value but not amazing.

It is in a really crappy area, there is nothing much around, so don't stay here for your holiday, or you will be very disappointed.

Room Tip: I paid $55 with breakfast through Virgin Blue, if you get it for around that you will be very happy...
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  • Stayed December 2012, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank SimonBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this review, January 15, 2013
Thank you for your stay with us and your excellent comment for our Fire Safety.
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Darwin
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 17, 2012

it's cheap, it's close to the airport and the staff are very accomodating. Not the nicest place I've stayed in bali but the best for transit by far. Free airport shuttle, rooms are new and hence very clean. The phone in my room did not allow international calls but one of the staff kindly let me send a text on his mobile. 7/11 type store just 20m away and a quick cab ride to Kuta. Will not transit anywhere else in future

  • Stayed November 2012, traveled solo
    • Value
    • Location
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Helpful?
Thank fc71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this review, January 15, 2013
Thank you for stay with us and do apologize that you can not make an international calls.Actually so far our guest can make international calls started from our hotel opening until now with 2 the best and common Indonesian International Calls providers.But one of them is sometimes difficult to dial/connect.We have informed it to the provider.
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Djogjakarta, Yogyakarta, Indonesia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 16, 2012

stay at this hotel few days ago for about 4 days. I had the deluxe room at 3rd floor. Really nice room and also clean. I love the breakfast, especially the salad. I cant miss the salad even already full with the big meal.

Good location, really close to airport, krisna, and kuta beach. Only need Rp.10.000 - 30.000 for taxi to go to discovery mall or beachwalk. Complimentary airport service is also very nice. I arrive in bali in the middle of the night so i was worry about taxi. Then i called to quest hotel and glad to know that they have airport transfer service for free.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ranijacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this review, January 15, 2013
Good to hear you enjoyed your stay, thanks for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremantle
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 15, 2012

We called into the Quest for dinner, as we where stay at another hotel just up the road.

We were met by the lovely Novi on arrivial, so we started the night in good hands.

We had an excellent meal, the menu had a great range to select from, so compliments to the chief.

A big thank you to Novi for making it a wonderful night. As this hotel is new it does not have a bar licence yet Novi spent the night making us beautiful mock-tails and spoiling us rotten - and we just loved it.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank FremantleGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this review, January 15, 2013
Thank you for having your dinner at our hotel when you visit Bali.May be you would like to stay with us for your next visit to Bali.Also we will extend your kind comment to our staff, Novi.
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Perth, Australia
1 review
Reviewed December 11, 2012

My wife and I stayed at the Quest Hotel Tuban for 8 nights; it was a great hotel for a three star. It was very neat and clean with all amenities and what ever else you needed, you just had to asked for and the staff was always helpful with a friendly smile. We were given a room with a Jacuzzi which was a nice surprise. Buffet breakfast was plenty with changes to the menu daily. Shuttle bus to the shopping centre was great and complimentary pick-up and drop-off to the airport was a added bonus.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank joeyjnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Hotel Kuta

Property: Quest Hotel Kuta
Address: Jl. Kediri no. 9, Kuta 80361, Indonesia (Formerly Quest Hotel Tuban)
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#58 Spa Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quest Hotel Kuta 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
Hotel with 95 cool, clean, and comfy rooms & suites. The Quest Tuban imaginatively designed with a modern sophistication & contemporary chic. All rooms & suites are welcoming & practical offering an exceptional combination of style & function outfitted for a luxurious escape, but equipped to please the must discorning traveler ... more   less 
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Also Known As:
Quest Hotel Kuta Bali

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