I booked online through their website. Their online reservation staff were friendly and very accomodating which made us quite excited with our choice. The location was just perfect for us. We wanted somewhere near the beach, and the shopping area and it is not far from legian. We booked the airport transfer but the guy didnt show up. Waited for a good half hour before we decided to call a local friend to help us out. Luckily we have not yet paid for their services. We also didn't see our fruit basket and the welcome drink.
The room was nice though. Basic room, modern furnitures. Love the AC. Very cold. Just the way i like it. The pool was small. And next to the restaurant. A bit too crowded me think. Wish the guy working the late night shift is a bit more friendly though.
Overall it was ok. More