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Jocs Boutique Hotel & Spa
Ranked #196 of 254 Hotels in Kuta
Reviewed January 31, 2014

We booked for 8 nights in January. Stayed two and moved out. Depressing hotel. There was some sort of animal in the roof chewing and running around at night. The staff were lovely but when we asked for a refund we were told NO!!!! Never ever again.

  • Stayed: January 2014, traveled with family
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2  Thank Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 - 126 of 258 reviews

Reviewed January 29, 2014

But:
My Room was extremely run down. Don't understand me wrong, it was clean but there where a lot of places where paint was missing. The mirror in the Bathroom instead, had paint on it.
There was a nasty musty smell in the room. Probably from the aircon. Anyway, after Minutes you got used to it. - My own fault not to ask for another room.
It took ages to get the wifi running. Reception was kind of helpful as they already had an "troubleshooting wifi" sheet of paper.
One definitely good thing: the breakkie is massive and tasty.

  • Stayed: January 2014, traveled solo
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Thank Jon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014

First,we were a bit surprised that we were charged immediately for one night , although it was not mentioned anywhere while booking . That was OK , as long as we had to overnight somewhere close to the airport . Now we know why they do this : because nobody wants to stay there for more than a night !
The room is so SMALL , that my wife got claustrophobia there . If you have two suitcases like us , the only chance to reach the bed is to jump - Bruce Lee style , right from the front door straight in it . But be careful - the window is very close too !
If you take the risk to have a shower - it is awfuly mouldy and the drainage was blocked with hair from previous guests . You have to enter inside the loo with one shoulder first , then the rest of the body . Although we are relatively small people , believe me , it is not easy !
The sheets had marks of blood , but the towels were disgusting . I requested two new ones , but the "new" ones were even worser !
There is no space at all for luggage . No wardrobe . No table or a chair . But there is a MINIBAR ! I looked around and I did not find any pricelist in the room . Half an hour after I asked the reception for it , a steward brought me one . Quite pricey ! BE AWARE , MATES !
We decided to have a drink at the "panorama bar" : but it was closed , and so the jacuzzi . Somebody told us that it works only during the day in certain hours ?!
Breakfast : poor . At least we had toasts and terrible coffee . But because the "Botique"hotel does not have separate restaurant for dining , the staff improvise the lobby area at the front of the reception as so . And do not be surprised if earlyrisers with sandy legs and beach equpment sit by you .
Upon our departure , we were insulted by waiting 1/2 hour at the reception , because the staff had to check if we did not emptied the bloody minibar !

FINAL WORDS : DEAR GUEST , PLEASE , AVOID THIS HOTEL !!! There are much better hotels for this price . And if you want to see the beauties of Bali , go straight to Ubud . If you want snorkeling - go to Lovina (Marine Park) , or to Candidasa (White Sand Beach) for the same or less price . If you really want to stay at Kuta , better choose the great beaches of Kuta - Lombok !

  • Stayed: October 2013, traveled as a couple
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2  Thank Aleksandar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014 via mobile

I found this hotel was value for money. I stayed in a Superior room at the front of the hotel. It was a little noisy but I adjusted to this. The bed was comfortable. The air con worked and the bathroom was fairly clean.
House keeping could have been better. Was not always swept properly and the sheets were not changed daily.
Room has a musty smell but I bought some spray. There is no dvd player but has a tv with lots of channels. Reception is not always the best.
The location is excellent. In the heart of Legian and a short walk to the beach. The hotel restaurant serves breakfast and lunch. However there are heaps of good restaurant around.
I paid around $33 aus a night. It was good value for money.

Stayed: January 2014, traveled solo
Thank travel99Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

The location is good, near the beach and shopping areas. The rooms are good, enough space. Definitetly good value for the price! We didn´t spend time at the pool areas since the pool and the bar on the roof was closed during our stay and the pool in the first floor was really dark partly under the stairs with a lot of rats.

  • Stayed: May 2013, traveled with friends
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Thank Jumppe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2013

Good location in busy area, check in was quick and no problems with usual passport copy and documentation check of bookings. So take copies printed of bookings as makes it heaps easier and proof wins any disagreements. Room size big as a deluxe room, big comfortable bed and pillows, no DVD player but flat screen tv and lots of channels. The mini bar items marked with then Jocs stickers to see if you use or have own supplies in fridge. Shower was strange and not planned well, the door opens inwards and to get in you have to go into shower area to go to toilet or close door. If larger person this made it difficult and awkward, ended up getting injury from door lock mechanism cutting into stomach, I hope it doesn't get infected later. Had to ask for toilet paper rolls a few times as staff don't leave much after each days clean up. Even had to follow up most days for towels for room, none or just 1 left for 2 people. Was good water pressure out of shower head. Then on the Saturday afternoon around 5pm smelt bad diesel smell coming into room, checked outside in hall way and was large odour and mist fog. Asked reception what was going on and a female manager explained was the pest spraying bombs off. We had no warning and would have left hotel for few hours so not affected by operation. We complained to female manager about this, very poor response saying she apologized as was her fault we was not notified. Not good enough. Partner was very sick during night and most of morning, not sure if was from pest spray. We ended up finding better hotel close by and was informed on check out no refund for 2 nights we was not staying as going. Was originally booked in for 6 nights, but time spent was too much here in this hotel already. Room was on 3rd floor at back, quiet most times except when window open and pool in use, top spa not working few times went up to top floor to check, use as pool ok but water cool. Small lift for building worked most times just slow some use. The front of hotel is on Melasti st which is one way traffic and busy some times, found constant amount of taxi going by, we used Blue Bird taxi company as will not rip you off and run meters all the time. The hotel was cheap and know we see why. Wouldn't give it more than 2 star rating. We couldn't comment on food here as never had meals there as lots of other venues for nice meals close by in street.

Stayed: December 2013, traveled as a couple
1  Thank Darwin_NTNTtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

Room a little bit smelly and lack of ammenities. The AC is broken so we cannot turn it off or manage the temperatures. Housekeeping opens the window in our room and forgot to close when the rain comes

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Raja Kamar
Thank Yosua K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jocs Boutique Hotel & Spa

Address: Jl. Melasti No. 3, Kuta Beach, Kuta 80361, Indonesia (Formerly Jocelyne Boutique Hotel and Spa)
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#106 Spa Hotel in Kuta
Price Range: $16 - $31 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jocs Boutique Hotel & Spa 3.5*
Number of rooms: 45
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Also Known As:
Jocs Boutique Hotel & Spa Bali/Kuta

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