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All reviews lippo mall swimming pool walking distance nice hotel superior room souvenir shops recommended hotel close to the airport rooms are small affordable price ngurah rai airport room service nice room hotel located visit bali breakfast menu pleasant stay
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Reviewed December 8, 2016 via mobile

We reached in the morning and they gave us a place to shower which is already good enough after a long night spent at the airport was served by the spa staff Arik, very friendly, helpful and she has a nice smile. Got our room at 2pm and reception staff Mika assist us with the luggage and explain the amenities at the hotel. He is very friendly and well train in handling guests. The room itself has multiple adaptor which is connected to the wall so do not trouble yourself buying an adaptor. The toilet has clothes line, it has toilet bowl built in bidet which most hotel does not have. Thumbs up for the two staffs that i had mention. Not all are friendly and helpful. Overall a good stay.

Date of stay: December 2016
Trip type: Traveled with friends
Thank jajaabdulla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GIKR2016, Guest Relations Manager at Grand Ixora Kuta Resort, responded to this reviewResponded December 10, 2016

Dear Mr/Mrs. Jajaabdulla,

“Warmest greetings from Grand Ixora Kuta Resort”

Thank you very much for your continued patronage and amazing review to Grand Ixora Kuta Resort. It is always gratifying to hear how much you enjoyed our attentive service and luxury here Grand Ixora Kuta Resort. We always try to improve our kindness ability from our service and facilities. Guest satisfaction is the most important thing to us. We do our best to our guest.

Thank you once again for your kind comment and we do look forward to the opportunity of welcoming you back to Grand Ixora Resort in the very near future.

Best regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2016

I stayed only one day but will return again to enjoy friendly staff including Suzan Sleed, Guest Relation Officer made our stay a wonderful experience. It is in the middle of shopping town Kuta, so plenty of options to choose your daily activities, shoppings. I enjoyed most the cleanliness the room, and smiling staff members

Date of stay: November 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Sabri1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GIKR2016, Guest Relations Manager at Grand Ixora Kuta Resort, responded to this reviewResponded December 8, 2016

Dear Mr/Mrs. Sabri1961,

“Warmest greetings from Grand Ixora Kuta Resort”

Thank you very much for your continued patronage and amazing review to Grand Ixora Kuta Resort. It is always gratifying to hear how much you enjoyed our attentive service and luxury here Grand Ixora Kuta Resort. We always try to improve our kindness ability from our service and facilities. Guest satisfaction is the most important thing to us. We do our best to our guest.

Thank you once again for your kind comment and we do look forward to the opportunity of welcoming you back to Grand Ixora Resort in the very near future.

Best regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2016 via mobile

Great value for money. We booked direct for 6 nights at $52aud a night for king bed, 2 bintangs a day, daily breakfast, free wifi, transfers to and from airport, one 15 minute massage for 2. Good pool in the shade most of the day which helps not get burnt. Breakfast is a kittle basic with not much western food like no bacon. You can get eggs cooked like you want. Overall a good stay. Room is a little on the small side at 22sqm but its Bali, why stay in your room all day?!?

Date of stay: November 2016
Trip type: Traveled as a couple
Thank Lew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GIKR2016, Manager at Grand Ixora Kuta Resort, responded to this reviewResponded November 9, 2016

Dear Mr/Mrs. Lew F,

“Warmest greetings from Grand Ixora Kuta Resort”

Thank you very much for your continued patronage and amazing review to Grand Ixora Kuta Resort. It is always gratifying to hear how much you enjoyed our attentive service and luxury here Grand Ixora Kuta Resort. We always try to improve our kindness ability from our service and facilities. Guest satisfaction is the most important thing to us. We do our best to our guest.

Thank you once again for your kind comment and we do look forward to the opportunity of welcoming you back to Grand Ixora Resort in the very near future.

Best regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2016 via mobile

I stayed here for ten days with my boyfriend, it was a lovely experience, at first we thought our aircon was broken but then we realised it was just struggling to keep up given the outside temp! (This was reflected everywhere in kuta not just here) the staff were all excellent, some reviews had said they were rude, we did not experience this at all, everyone was lovely, helpful and polite. Ngurah was lovely thought our stay and very chirpy :-) The room was nice, cleaned daily and we had bottled water refreshed every day. The location is great, 2 mins walk from lippo mall, plenty of places to eat and have a massage nearby, also a couple of handy supermarkets either side. It's about a 15min walk to discovery mall, if you walk through the mall it opens right on the beach which is a lot closer than the actual beach entrance! All in all, a lovely place to stay.

Date of stay: October 2016
Trip type: Traveled as a couple
Thank katiebear6421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GIKR2016, Manager at Grand Ixora Kuta Resort, responded to this reviewResponded October 31, 2016

Dear Mr/Mrs. katiebear6421,

“Warmest greetings from Grand Ixora Kuta Resort”

Thank you very much for your continued patronage and amazing review to Grand Ixora Kuta Resort. It is always gratifying to hear how much you enjoyed our attentive service and luxury here Grand Ixora Kuta Resort. We always try to improve our kindness ability from our service and facilities. Guest satisfaction is the most important thing to us. We do our best to our guest.

Thank you once again for your kind comment and we do look forward to the opportunity of welcoming you back to Grand Ixora Resort in the very near future.

Best regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2016 via mobile

Good location make easy to going out for walk, very near by many restaurant and spa,,good room,clean with great pool..
We enjoy very much to stay here,
But maybe need improvment for quality of your front desk/bellboy,
We arrive at the hotel and directly escorted to our room without any displination of room facilities or even facilities in the resort,
We ask for fix our tv chanel but until we check out there's no body came to chek it.

Thank you anyway for your honeymoon cake, even totaly not like me request with your reservation..

Date of stay: October 2016
Trip type: Traveled as a couple
Thank Mala_Ast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GIKR2016, Manager at Grand Ixora Kuta Resort, responded to this reviewResponded October 25, 2016

Dear Mr/Mrs. Mala_Ast,

“Warmest greetings from Grand Ixora Kuta Resort”

Thank you very much for your continued patronage and usefull review to Grand Ixora Kuta Resort. We will share and do some improvement to our front desk staff. It is always gratifying to hear how much you enjoyed our attentive service and luxury here Grand Ixora Kuta Resort. We always try to improve our kindness ability from our service and facilities. Guest satisfaction is the most important thing to us. We do our best to our guest.

Thank you once again for your kind comment and we do look forward to the opportunity of welcoming you back to Grand Ixora Resort in the very near future.

Best regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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